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Best Practices in Lean Six Sigma Process Improvement
Wiley 2008; US$ 45.00Best Practices in Lean Six Sigma Process Improvement reveals how to refocus lean/six sigma processes on what author Richard Schonberger—world-renowned process improvement pioneer—calls "the Golden Goals": better quality, quicker response, greater flexibility, and higher value. This manual shows you how it can be done, employing success... more...
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Free Press 2001; US$ 20.95No company is built to last, argues world-renowned manufacturing guru Richard J. Schonberger. After sixteen years of prosperity, he shows, nearly 75 percent of the world's most admired manufacturing companies have slipped badly from their peaks in 1995. In this devastating indictment of current manufacturing practices, Schonberger submits a four-part... more...
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Free Press 2010; Not AvailableRichard Schonberger, in his fourth and most important book yet, introduces a powerful new concept: that the many links between and within the four main business functions -- design, operations, accounting, and marketing -- form a continuous "chain of customers" that extends to those who buy the product or service. Everyone has a customer -- the... more...
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Let's Fix It!
Free Press 2001; Not AvailableA Simon & Schuster eBook. Simon & Schuster has a great book for every reader. more...
Building a Chain of Customers
Free Press 2010; Not AvailableRichard Schonberger, in his fourth and most important book yet, introduces a powerful new concept: that the many links between and within the four main business functions -- design, operations, accounting, and marketing -- form a continuous "chain of customers" that extends to those who buy the product or service. Everyone has a customer -- the... more...
