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Implementing Metrics For IT Service Management
Van Haren Publishing 2010; US$ 55.00This book ?Implementing Metrics for IT Service Management? provides a measurement framework which is based on a continuous improvement lifecycle. The measurement framework is aligned with the IT Infrastructure Library (ITIL®) set of best practices. The framework is compatible with the Control Objectives for IT (CobiT®) framework and supports ISO/IEC... more...
Constitutional Royalism and the Search for Settlement, c.16401649
Cambridge University Press 1994; US$ 46.00An investigation into the 'Constitutional royalists' and their role in the English Revolution. more...
Security Science
Elsevier Science 2012; US$ 69.95Security Science integrates the multi-disciplined practice areas of security into a single structured body of knowledge, where each chapter takes an evidence-based approach to one of the core knowledge categories. The authors give practitioners and students the underlying scientific perspective based on robust underlying theories, principles, models... more...
No Rest for the Dead
Simon & Schuster UK 2012; Not AvailableWhen Christopher Thomas, a curator at San Francisco's Museum of Fine Arts, is murdered and his decaying body is found in an iron maiden in Berlin, his wife Rosemary Thomas is the prime suspect. Long suffering under Christopher's unfaithful ways, Rosemary is tried, convicted and executed. Ten years later, Jon Nunn, the detective who cracked the case,... more...
A Just and Lasting Peace
Penguin Group US 2013; US$ 8.99This anthology of primary documents traces Reconstruction in the aftermath of the Civil War, chronicling the way Americans?Northern, Southern, black, and white?responded to the changes unleashed by the surrender at Appomattox and the end of slavery. Showcasing an impressive collection of original documents, including government publications, newspaper... more...
Volatile Biomarkers
Elsevier Science 2013; US$ 199.95Volatile organic compounds (VOCs) in exhaled breath, sweat or urine carry much information on the state of human health. The role of VOCs in clinical diagnosis and therapeutic monitoring is expected to become increasingly significant due to recent advances in the field. Volatile Biomarkers: Non-Invasive Diagnosis in Physiology and Medicine includes... more...
Race Probation
Taylor and Francis 2013; US$ 59.00The issue of minority ethnic groups' experiences of the criminal justice process, and in particular whether they are subject to disadvantageous treatment, has received much attention in recent years following high-profile events such as the publication of the Macpherson report in 1999 and the riots involving British-born Asian youths in northern towns... more...
Eurofutures
Wiley 2004; US$ 39.95"Few issues lend themselves better to multi-scenario planning than the future of Europe. Here David Smith has filled a glaring gap. He has done so with breadth of vision, open-mindedness, and an authorative command of this complex subject. It is a combination that makes this thoughtful book a must for business planners and policy makers. It also uniquely... more...
Social Work and Evidence-Based Practice
Jessica Kingsley Publishers 2004; US$ 34.95Evidence-based practice - what it might mean, how it can be achieved, whether it should be aspired to - is the subject of much debate and argument in social work. The authors demonstrate why evidence-based practice is important, but also why it is important to think clearly and carefully about its implications for the social work profession. more...
Presidents from Adams through Polk, 1825-1849
ABC-CLIO 2005; US$ 88.00It was the Era of Good Feelings, but all was not well with the young Republic. From 1825 to 1849, presidents John Quincy Adams, Andrew Jackson, Martin Van Buren, William Henry Harrison, John Tyler, and James K. Polk grappled with the legacy of the Monroe Doctrine, Indian removal, territorial expansion, the National Bank, tariffs, economic depressions,... more...









