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Working with Microsoft Dynamics® CRM 2011
Microsoft Press 2011; US$ 39.99Configure, adapt, and extend Microsoft Dynamics CRM 2011?guided by two of the leading implementation specialists in the field. Whether you?re an IT professional, a developer, or a power user, you?ll get pragmatic, hands-on insights for customizing CRM in your organization?with or without programming. Discover how to: Set up and configure your... more...
Working with Microsoft Dynamics? CRM 4.0
Microsoft Press 2009; US$ 39.99Get a practical introduction to Microsoft Dynamics CRM?now updated for Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM is a value-packed customer-relationship management (CRM) solution for small- and mid-market businesses. The latest version adds workflow management capabilities, and can be delivered as an on-demand service through Microsoft®... more...
Microsoft® Dynamics® CRM 2011 Step by Step
Microsoft Press 2011; US$ 27.99The smart way to learn Microsoft Dynamics CRM 2011?one step at a time! Use the easy-to-follow lessons to master the fundamentals of creating and managing accounts; working directly within familiar tools such as Microsoft Outlook®; tracking customer activity and communications; managing campaigns, leads, quotes, contracts, and orders; and employing... more...
Microsoft Dynamics® CRM 4.0 Step by Step
Microsoft Press 2009; US$ 23.99Whether you?re in sales, marketing, or customer service?quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace?building and practicing the skills you need, just when you need them! Create and manage accounts?for a 360º view of your customers and business Work with Microsoft... more...
Microsoft Dynamics® CRM 4.0 Step by Step
O'Reilly Media, Inc. 2009; US$ 23.99Whether you?re in sales, marketing, or customer service?quickly teach yourself how to get closer to your customers with Microsoft Dynamics CRM. With STEP BY STEP, you set the pace?building and practicing the skills you need, just when you need them! Create and manage accounts?for a 360º view of your customers and business Work with Microsoft Dynamics... more...
Programming Microsoft Dynamics® CRM 4.0
Microsoft Press 2009; US$ 47.99Get answers to common questions about setting up the design environment and building custom solutions with Microsoft Dynamics CRM. Delve into core architecture, tools, and techniques, and learn how to exploit powerful customization features. Authored by industry-leading experts, this book shows how to deliver intelligent CRM solutions that meet the... more...
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