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- Berrett-Koehler Publishers 2008; US$ 22.95
The first edition of A Complaint Is a Gift introduced a revolutionary notion: customer complaints are a valuable feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. In fact, they're the best bargain around in market research. Using numerous real-life examples, Janelle... more...
- Business Expert Press 2015; US$ 19.95
The creative and science-driven design of the point of sale has become a crucial success factor for both retailers and service businesses. In the newly revised and expanded edition of this book, you will learn some of the shopper marketing secrets from the authors about how you can design your store to increase sales and delight shoppers at... more...
- Taylor and Francis 2004; US$ 54.95
Operational art emerged from the campaigns of Frederick the Great to the end of the Napoleonic Wars. It was the result of three dynamic interrelationships: between military and non-military factors such as social, economic and political developments; between military theory and practice; and between developments in military theory and practice in France... more...
- Cambridge University Press 2002; US$ 120.00
This book presents the theory of Frobenius manifolds, as well as all the necessary tools and several applications. more...
- Taylor and Francis 2005; US$ 47.95
How does the foreign policy of reunified Germany differ from the West German strong commitment to multilateralism? Multilateralism, German Foreign Policy and Central Europe focuses on German relations with the Czech Republic and Poland in order to investigate the changes and continuities in German foreign policy following the Cold War. After a theoretical... more...
- Springer US 2005; US$ 127.37
Biometric user authentication techniques evoke an enormous interest by science, industry and society. Scientists and developers constantly pursue technology for automated determination or confirmation of the identity of subjects based on measurements of physiological or behavioral traits of humans. Biometric User Authentication for IT Security:... more...
- Springer Berlin Heidelberg 2006; US$ 13.38
Präzise, detailliert, praxisnah: Anerkannte Meinungsbildner geben hier einen Überblick über klinisch relevante Themen des Melanoms. Basierend auf den aktuellen Empfehlungen der Arbeitsgemeinschaft dermatologische Onkologie. Plus: Zukunftsperspektiven... more...
- Oxford University Press, UK 2007; US$ 119.99
Quantum theory and Einstein's theory of relativity are at the centre of modern theoretical physics, yet, the consistent unification of both theories is still elusive. This book offers an up-to-date introduction into the attempts to construct a unified theory of "quantum gravity". - ;The search for a quantum theory of the gravitational... more...
- Wiley 2008; US$ 134.33
Production-integrated environmental protection is synonymous with - reducing the amount of potential pollutants at source - reducing the consumption of resources and energy - recycling and utilization of residues and used products, and therefore a topic of considerable current interest. No chemical process exists that produces only the... more...
- BRILL 2008; US$ 208.00
The essays in the present volume attempt to historically reconstruct the various dependencies of philosophical and scientific knowledge of the material and technical culture of the Early Modern era and to draw systematic conclusions for the writing of Early Modern history of science.The divisive transformation of humanist scholarly culture, the Scholastic... more...