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- SAGE Publications 2013; US$ 27.00
This book explains the principles of customer satisfaction in a brief yet powerful manner. It will help readers build relevant and actionable customer satisfaction programmes for their organization. more...
- Palgrave Macmillan 2004; US$ 38.00
Made in India examines seemingly disparate and high profile events in postcolonial India that captured national and transnational/diasporic interest since the 1990s: The emergence of the Indian homosexual, the new trans/national heterosexual woman, lesbian suicides, marriage and kinship contracts in small towns around India and the simultaneous evolution... more...
- Springer Berlin Heidelberg 2007; US$ 99.00
This book constitutes the refereed proceedings of the 5th International Workshop on Databases in Networked Information Systems, DNIS 2007, held in Aizu-Wakamatsu, Japan in October 2007. Focusing on data semantics and infrastructure for information management and interchange, the papers are organized in topical sections on geospatial decision-making,... more...
- New Age International Pvt. Ltd., Publishers 2007; US$ 25.00
About the Book: This book is based on the idea of `holistic globalization` rooted in a dynamic interaction between four fundamental forces of Market, State, Community and Self. This leads us to a new global (`viswa`) vision of sacro-spiritual & sacro-civic society wherein there is a proper balance between economic development, social progress, and... more...
- SAGE India 2009; US$ 29.95
Unlocking E-Government Potential: Concepts, Cases and Practical Insights serves as a practical guide for conceptualizing and implementing e-government at the local, state and national levels and provides an overview of the global experience in implementing the same. This book is a sequel to the authors earlier book, E-Government: From Vision... more...
- SAGE India 2004; US$ 27.95
Investment in information and communication technologies (ICTs) by governments in the developing world has increased dramatically in recent years. Most developing countries are adopting ICTs primarily to modernise and increase internal efficiency as well as to improve service delivery. This book is based on twelve case studies from six countries that... more...
- The Crown Publishing Group 2010; US$ 14.99
Reaching the World in Our Own Backyard is designed as a guidebook for Christians to better understand and engage people from other countries including immigrants, foreign exchange students, and tourists. By both region and religion, author Rajendra K. Pillai explains cultural considerations and common points of reference to readers eager to share... more...
- ABC-CLIO 2003; US$ 69.00
In the era of globalization, the role of multinational corporations (MNCs) is increasing in importance while the influence of nation-states is in a corresponding decline. Jain contends that this trend will benefit the cause of worldwide economic prosperity, which MNCs alone are positioned to deliver. The increasing availability of global capital,... more...
- Springer Berlin Heidelberg 2011; US$ 89.99
Written from experience, Essence of a Manager provides a guide for practising managers at all levels. It formulates a sound thesis to describe the qualities needed in a ?good? manager, developing a holistic perspective. more...
- Penguin Books Ltd 2010; US$ 15.28
?Cinema is your experience; your vision of life.??Adoor GopalakrishnanA couple living in defiance of society; trying to make ends meet; a rootless; rustic simpleton unaware of his responsibilities; a selfish; middle-aged man clinging to old feudal ways; an ex-revolutionary wasting himself; sleeping and eating and drinking; much to the disgust of his... more...