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  • Design for Six Sigma for Serviceby Kai Yang

    McGraw-Hill Education 2005; US$ 99.00

    The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management... more...

  • Voice of the Customerby Kai Yang

    McGraw-Hill Education 2007; US$ 103.00

    Discover All the Advantages of Using Design for Six Sigma to Develop and Build Customer Value-Based Products Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive... more...

  • Design for Six Sigmaby Kai Yang; Basem EI-Haik

    McGraw-Hill Education 2003; US$ 89.95

    Here's the book that clearly and logically answers the complex question quality managers and product developers face almost every day: WHICH PRODUCT DEVELOPMENT TOOLS SHOULD I USE AND WHEN? This much-needed, well-written roadmap for robust, efficient product development features: * All the coverage needed to implement six sigma in any manufacturing... more...

  • Design for Six Sigmaby Kai Yang; Basem EI-Haik

    McGraw-Hill Education 2008; US$ 109.00

    The Latest Tools and Guidance Needed to Implement Design for Six Sigma in New Product and Service Development! Hailed as a classic in its first edition, Design for Six Sigma has been fully revised and updated to equip you with everything you need to implement Design for Six Sigma (DFSS) in new product and service development. The Second Edition... more...

  • Multivariate Statistical Methods in Quality Managementby Kai Yang; Jayant Trewn

    McGraw-Hill Education 2004; US$ 172.00

    Multivariate statistical methods are an essential component of quality engineering data analysis. This monograph provides a solid background in multivariate statistical fundamentals and details key multivariate statistical methods, including simple multivariate data graphical display and multivariate data stratification. * Graphical multivariate... more...

  • Governare i processi per governare l?impresa: Lean Six Sigmaby Gabriele Arcidiacono; Claudio Calabrese; Kai Yang

    Springer Milan 2013; US$ 44.99

    Questo Minibook č una guida sintetica che, grazie alle sue nozioni teoriche ma anche ai suoi spunti pratici, costituisce un utile e prezioso vademecum di facile e rapida consultazione per le Green Belt durante la gestione dei progetti Lean Six Sigma o per il Kaizen Leader durante l?attivitā di process improvement. Nasce dalle esigenze riscontrate... more...

  • Leading processes to lead companies: Lean Six Sigmaby Gabriele Arcidiacono; Claudio Calabrese; Kai Yang

    Springer Milan 2012; US$ 69.99

    Featuring case studies and practical examples from real-life organizations as well as theory, this pocket guide uses the widely used statistical software Minitab 16 to explain the set of Six Sigma tools required for a quick, green-belt level consultancy. more...

  • Machine Learningby Kai-Zhu Huang; Haiqin Yang; Michael R. Lyu

    Springer Berlin Heidelberg 2008; US$ 179.00

    This text presents a novel and unified theory that tries to seamlessly integrate different algorithms. Specifically, the book distinguishes the inner nature of machine learning algorithms as either "local learning" or "global learning." more...

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