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Du Bureau À L'espace
International Development Research Centre 1998; US$ 20.00This is the French edition of'' From Workplace to Workspace.''From a desktop, e-mail provides a quick, reliable and cost-effective link to the world at large, changing a traditional ''workplace'' into a ''workspace'' that crosses even international boundaries.In developing areas of the world such as Africa, Asia and Latin America, e-mail lists are... more...
Oficina De Hoy, Oficina Virtual
International Development Research Centre 1999; US$ 20.00In developing regions of the world, email currently extends much further than does any other Internet-based technology. While email lists have evolved as a powerful tool for collaboration in Africa, Asia, and Latin America, experienced users are few and far between. This guide provides practical and useful advice on how to set up an email list, how... more...
Improved Security of Seafarers' Identification
ILO Publications 2003; US$ 15.75Contains a summarized compilation of the replies from Governments and from employers and workers organizations concerning the adoption of a Protocol to the Seafarers Identity Documents Convention, 1958 (No. 108) more...
ICTs and Social Inclusion
Emerald Group Publishing Limited 2009; US$ 199.00This e-book reflects a number of dimensions of social inclusion, such as identity, location, policy, and technology. It demonstrates how the values of social inclusion within the broad area of scholarship on ICTs can be theorized and described in multiple ways. The papers range from how the intersection of gender, race and class identity shape the... more...
Techno-Economic Modelling of Telecommunications Networks and Services
Emerald Group Publishing Limited 2009; US$ 199.00This e-book accommodates original contributions in this area, earlier versions of which were presented at the 6th Conference on Telecommunication Techno-Economics (CTTE2007) in Helsinki, Finland in June 2007. CTTE is the major international event for the presentation of original and fundamental concepts and studies in the field of telecom techno-economics... more...
Call Centre Services
Emerald Group Publishing Limited 2009; US$ 199.00Call centres represent the service economy of the digital era. A call centre is defined as a centralised or dispersed operation in which a managed and supervised group of people answer telephones and/or make telephone calls and, increasingly, communicate online. Call centres have become an inevitable aspect of service delivery in today's business... more...
North American Area Codes
MobileReference.com 2010; US$ 3.99Don't ever search for area codes again! This book brings North American Area Codes to your fingertips.TABLE OF CONTENTS:Area Codes: 200 | 300 | 400 | 500 | 600 | 700 | 800 | 900By state, province or country: United States | Canada | Caribbean and BermudaNumbering Plan: Current system | Dialing plans | Charges | History | Calls to Mexico (until... more...
Die Call-Center-Fabrik
Diplomica Verlag 2008; US$ 46.37So gut wie jeder Konsument hat in seinem Leben schon einmal ein Call Center in Anspruch genommen - sei es, um Hilfe bei Problemen mit dem Computer, Handy oder dergleichen zu bekommen oder einfach, um etwas zu bestellen. Die Dienste eines Call Centers werden über sogenannte Hotlines beworben und können über leicht zu merkende Telefonnummern erreicht... more...









