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- CRC Press 2001; US$ 104.95
Quality function deployment emphasizes the importance of listening to customer requirements during the design process. This book demonstrates how to apply the methodology during the planning process, and provides an interactive design characteristics ranking algorithm for prioritizing product technical design characteristics. The author explores us more...
- Emerald Group Publishing Limited 2006; US$ 199.00
The objective of this e-book is to identify the emerging trends and challenges that face businesses within the service sector, as well as examine and discuss ways by which service firms try to address the former. Overall, three papers are focusing on the important issue of service quality and its different dimensions and implications (e.g. cross-cultural... more...
- Taylor and Francis 2013; US$ 62.95
In order to meet the recommendations, requirements and specifications of ISO 9001:2000, organisations must undertake an audit of their own quality procedures and those of their suppliers. Likewise, when supplying ISO 9001:2000 accredited customers, suppliers must be prepared to undergo a similar audit. Revised, updated and expanded, ISO 9001:2000... more...
- Taylor and Francis 2012; US$ 63.95
A highly successful title from one of the UK's leading exponents of TQM. The book features user-friendly presentation and reflects the latest thinking in the field. It will serve as a textbook for self or group instruction for both student and practicing engineers, scientists, technologists and managers and will prove invaluable to all. Statistical... more...
- Elsevier Science 2002; US$ 122.00
Focused on technological innovations in the field of electronics packaging and production, this book elucidates the changes in reflow soldering processes, its impact on defect mechanisms, and, accordingly, the troubleshooting techniques during these processes in a variety of board types. Geared toward electronics manufacturing process engineers, design... more...
- Taylor and Francis 2012; US$ 69.95
Six sigma is an effective and important management approach particularly used by multinational companies with manufacturing bases in the Asian and Pacific rim. One of the key issues facing businesses today is how to eliminate the high cost of developing new products. This is an area where the potential of six sigma has not been widely appreciated... more...
- Taylor and Francis 2006; US$ 170.00
Concurrent Engineering (CE) is a systematic approach to the integrated and concurrent design of products and related processes, including aspects as diverse as manufacture and support. It is only now being carefully applied to the construction sector and offers considerable potential for increasing efficiency and effectiveness. It enables developers... more...
- Taylor & Francis 2012; US$ 60.95
Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created avid interest and raised concerns among executives and its practioners. This is all very well for multinationals like Motorola or General Electric but... more...
- Taylor and Francis 2012; US$ 79.95
Traceable calibration of test and measurement equipment is a requirement of the ISO 9000 series of standards. Basic Metrology for ISO 9000 Certification provides essential information for the growing number of firms registered for ISO 9000. Dr. G.M.S. de Silva who has a lifetime of experience in metrology and quality management fields condenses... more...
- Taylor & Francis 2012; US$ 39.95
This "hands on" book provides practical information on how to cost effectively set up an ISO 9001: 2000 compliant Quality Management System. The new ISO 9000:2000 family is an all-encompassing series of standards that lay down requirements for incorporating the management of quality into the design, manufacture and delivery of products, services... more...