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Improved Security of Seafarers' Identification
ILO Publications 2003; US$ 15.75Contains a summarized compilation of the replies from Governments and from employers and workers organizations concerning the adoption of a Protocol to the Seafarers Identity Documents Convention, 1958 (No. 108) more...
Social Dialogue in the Process of Structural Adjustment and Private Sector Participation in Ports
ILO Publications 2006; US$ 19.95Describes, in Part One, the importance of social dialogue in the ports industry during periods of structural adjustment, illustrated by port reforms in a number of countries. Examines, in Part Two, the phases of planning, initiating, implementing, monitoring and evaluating. more...
The Internationalisation of Mobile Telecommunications
Edward Elgar Publishing 2008; US$ 40.00Reviews the strategic operations of, and technological options available to, the 30 most prominent international mobile operators. This title places these mobile operators within a wider business context via a broad ten year appraisal of the companies involved in the entire telecommunications, media and technology (TMT) sector. more...
Het nut van postzegels verzamelen
Amsterdam University Press 2006; US$ 10.50ICTs and Social Inclusion
Emerald Group Publishing Limited 2009; US$ 199.00This e-book reflects a number of dimensions of social inclusion, such as identity, location, policy, and technology. It demonstrates how the values of social inclusion within the broad area of scholarship on ICTs can be theorized and described in multiple ways. The papers range from how the intersection of gender, race and class identity shape the... more...
Techno-Economic Modelling of Telecommunications Networks and Services
Emerald Group Publishing Limited 2009; US$ 199.00This e-book accommodates original contributions in this area, earlier versions of which were presented at the 6th Conference on Telecommunication Techno-Economics (CTTE2007) in Helsinki, Finland in June 2007. CTTE is the major international event for the presentation of original and fundamental concepts and studies in the field of telecom techno-economics... more...
Port Competition and Hinterland Connections
Organisation for Economic Co-operation and Development 2009; US$ 87.00This Round Table publication discusses the policy and regulatory challenges posed by the rapidly changing port environment. The sector has changed tremendously in recent decades with technological and organisational innovation and a powerful expansion of trade. Although ports serve hinterlands that now run deep into continents, competition among... more...
Call Centre Services
Emerald Group Publishing Limited 2009; US$ 199.00Call centres represent the service economy of the digital era. A call centre is defined as a centralised or dispersed operation in which a managed and supervised group of people answer telephones and/or make telephone calls and, increasingly, communicate online. Call centres have become an inevitable aspect of service delivery in today's business... more...
Rapport de situation sur la sécurité routière dans le monde
World Health Organization 2009; US$ 40.00Environ 1,3 million de personnes meurent chaque ann e dans le monde sur les routes et entre 20 et 50 millions sont victimes d'accidents non mortels.Bien que de nombreux pays aient commenc appliquer des mesures de s curit routi re, il n'y a eu jusqu'ici aucune valuation mondiale de la s curit routi re qui permette d' valuer les progr?'s... more...









