Business : Decision-Making & Problem Solving

An ideal one-stop reference for anyone who needs to implement an effective multisource feedback system (MSF), this book is the most comprehensive compendium available on the subject. The volume's expert group of contributors identify best practices in the design and implementation of MSF processes and offer guidelines for decision making when using MSF. The book offers solid grounding in the nuts and bolts of MSF data collection and reporting and provides a process model that takes readers step-by-step through each critical phase. more...

Price: $62.00

This application-orientated Handbook is a practical guide to implementing Corporate Social Responsibility within companies. It uncovers the experiences of various organizations through good practices and lessons learned from high profile figures in business and academia, each of whom shares experiences and insights with regard to implementing CSR and translating CSR codes and principles into practice. more...

Price: $85.00

From the individual to the largest organization, everyone today has to make investments in information technology. Making a good investment that will best satisfy all the necessary decision criteria requires a careful and inclusive analysis. Information Technology Investment: Decision-Making Methodology is a textbook that will provide the understanding of methodologies available to aid in this area of complex, multi-criterion decision-making. It presents a detailed, step-by-step set of procedures and methodologies that readers can use immediately to improve their IT investment decision-making. Unique to this textbook are both financial investment models and more complex decision-making models from management science, so users can extend the analysis benefits to confirm and enhance the ideal IT investment choices. more...

Price: $101.40

Focusing on the future challenges companies face in being continously innovative, this book is based on a combination of world class talks given at the Innovation Exchange (IE) conference in November 2001. Through interviews with various companies, the book identifies the best and worst practices in innovation strategy. more...

Price: $65.00

A bold new approach to the art of making tough calls when it really counts. Noel Tichy and Warren Bennis have each spent decades studying leadership and advising top CEOs such as GE’s Jack Welch and Starbucks’ Howard Schultz. Now, in their first collaboration, these titans of management redefine the essence of leadership as the ability to make consistently good judgments, especially when the stakes are high, information is limited, and the right call is far from obvious. Leaders add most of their value by the quality of their judgments; every other aspect of leadership is secondary. Judgment clarifies an important concept that is often misunderstood. Many assume that good judgment is an inborn trait, but Tichy and Bennis show that it’s actually a skill that can be developed, refined, and nurtured through an organization. The judgment process unfolds in three phases:. • Before the call—how do you frame the problem?. • Making the call—how do you decide which route to take?. • Executing the call—how do you make sure everyone supports the decision and follows through?. The authors apply this model to many kinds of judgments, involving people (hiring, firing, promoting); strategy (mergers, new products); and crisis management (ethical dilemmas, business failures). They illustrate their lessons with stories from major companies that have thrived or suffered because of the judgment of senior management. This book will help readers get better at decision making and support better decision making from their bosses and staff. more...

Price: $26.95