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Business : Sales & Selling

Sales & Selling eBooks

You have selected the subject of Sales & Selling. The eBooks in this subject are listed below.

RESULTS: 1 to 10 of 165
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Never Cold Call Again
By: Rumbauskas Jr., Frank J.
Published by: John Wiley & Sons, Inc.

"Cold calling is the lowest percentage of sales call success.  If you invest the same amount of time in reading this book as you do in cold calling, your success percentage and your income will skyrocket." —Anthony Parinello, author, Selling to VITO and Stop Cold Calling Forever: "You can never get enough of a good thing!  Read this book and USE its contents!" —Generate more leads and higher sales - without cold calling! Salespeople everywhere are learning the hard way that cold calling doesn't work anymore. more...

Price: $16.95


Smart Telemarketing
By: Rosenzweig, Stan
Published by: Emery Publishing

Stan Rosenzweig, has started, built and sold five businesses and uses his experience to demonstrate what works. In Smart Telemarketing, second in the three book "Smart" series based on his award winning column, Rosenzweig provides dozens of right ways and wrong ways to generate a full day's worth of sales leads and close them before lunchtime. This book is a template for telemarketing success and covers several topics including: 10 indispensable rules for making telemarketing sales, new ways to give your telemarketing some zip, 4 best ways to improve telemarketing sales, 4 ways to improve the effectiveness of those who work for you, 10 worst cold call faux pas and what to do about them, and the very best ways to use voicemail to make more sales. A must-have book that looks at the diversified dimensions of telemarketing and treats them with the light hearted respect that can only be learned from years of experience. more...

Price: $6.95


The 10 Immutable Laws of Power Selling
By: Desena, James
Published by: McGraw-Hill

Reveals the secrets behind the phenomenal success of today's top sales professionals. In The 10 Immutable Laws of Power Selling , leading sales consultant and trainer James DeSena reveals the secret behind the uncanny success of an elite group of sales professionals who consistently break all records, in every selling environment. DeSena shows how the most exceptional performers in the sales arena are those who act like leaders--they take the lead in meeting new challenges, and they adapt to those challenges with innovative solutions and added value for grateful customers. With the help of stories from American Express, Honeywell, The Gap, and other top companies, DeSena teaches readers:.:.; The 10 key imperatives for becoming an exceptional performer in today's selling environment.; How to apply the principles of leadership to win and keep loyal customers, make more sales, and earn higher commissions-- even in a recession.; How to identify clients' needs and create solutions to fit those needs.; How to build strong relationships with customers and manage those relationships for long-term success. more...

Price: $16.95


30 Minutes ... To Improve Your Telesales Techniques
By: de Winter, Chris
Published by: Kogan Page

Do you wish that your selling over the telephone could be more effective? Are you worried that you don't give the right impression to customers? If so, you need a crash course in improving your telesales techniques. more...

Price: $3.95


30 Minutes ... To Write Sales Letters
By: Linton, Ian
Published by: Kogan Page

If you want to keep your sales letters out of the bin and in the hands of your customers, Ian Linton shows you how in just 30 minutes. Whether you use sales letters to contact your customers, encourage your sales force or enhance relationships with your distributors, this book shows you how to: lay out letters that achieve results; create irresistible offers and incentives; maximise response rates. more...

Price: $3.95


Art of Client Service
By: Solomon, Robert
Published by: Dearborn Trade Publishing

Account executives, and anyone else who deals with clients, will find themselves flinching, laughing, and committing to memory this sound advice, presented through real-life stories of satisfying success and embarrassing failure along the total spectrum of client service. more...

Price: $19.95


The Best Damn Sales Book Ever
By: Greshes, Warren
Published by: John Wiley & Sons, Inc.

Great salesmanship starts with a motivated salesperson There are an endless number of sales books that purport to let the reader in on the secrets of great selling. And some of them even have useful ideas and tips. But it doesn’t matter how many tricks a salesperson has if he or she doesn’t have the one most important weapon in any salesperson’s arsenal: the ability to motivate themselves. more...

Price: $19.95


CRM in Financial Services: A Practical Guide to Making Customer Relationship Management Work
By: Foss, Bryan; Stone, Merlin
Published by: Kogan Page

CRM in Financial Services is the first book devoted exclusively to showing how organizations in this sector can improve their CRM and achieve their desired return on investment. It is based on extensive global consulting and research carried out or commissioned by IBM and its business partners over the last five years, and draws on the authors’ extensive experience of working with companies to successfully implement and manage their CRM programmes. more...

Price: $62.25


CustomerCentric Selling
By: Bosworth, Michael; Holland, John
Published by: McGraw-Hill

FROM THE BESTSELLING AUTHOR OF SOLUTION SELLING. The program that is revolutionizing highend selling, by showing companies how to ''clone'' their top sales performers. CEOs would pay anything to replicate their best salespeople; CustomerCentric Selling TM explains instead how to replicate their skills. It details a repeatable, scalable, and transferable sales process that formats the questions that superior salespeople ask, and then uses the results to influence and enhance the words and behaviors of their colleagues. CustomerCentric Selling TM shows salespersons how to differentiate themselves and their offerings by appealing to customer needs, steering away from making one-way presentations and toward having meaningful and goal-oriented conversations. Currently offered in workshops and seminars around the world, its program provides step-by-step directions to help sales professionals:.:.; Transform sales calls into interactive conversations.; Position their offerings in relation to buyer needs.; Facilitate a more consistent customer experience.; Achieve shorter sales cycles.; Integrate sales and marketing into a cooperative, cross-functional team. CustomerCentric Selling TM details a trademarked sales process that incorporates dozens of elements, skills, and sequences into a coherent and proven methodology. By teaching a specific yet innovative model for selling big ticket, often-intangible products and services, it shows sales professionals and executives how to make the seller-buyer relationship far less adversarial, and take selling to a higher level. more...

Price: $29.95


The Four Kinds of Sales People
By: Mache, Chuck
Published by: John Wiley & Sons, Inc. (US)

A business parable that breaks down the vital characteristics of successful salespeople. During his two decades of selling, managing, building, and leading salespeople and companies in a variety of industries, Chuck Mache has learned that there are four distinct kinds of salespeople. Gleaned from his years in the trenches, The Four Kinds of Sales People is a business fable that exposes the traits and characteristics of these four types and outlines how and why salespeople excel–or don’t. The story follows four fictional salespeople, each of whom epitomizes the characteristics of a particular sales style, and provides a clear and exacting description of how each type goes about selling. Mache exposes the strengths and weaknesses of these salespeople and provides expert insight on what each type of salesperson requires to achieve next-level success. For salespeople, sales managers, and executives, this entertaining and practical book shows how to pinpoint personality traits and design a personalizedstrategy for unlimited sales success. Chuck Mache (Santa Rosa, CA ) is the founder of Chuck Mache Communications and is an architect for breakthrough achievement. He is also a popular speaker, executive coach and consultant and has field and executive experience in broadcasting, home warranty, telecom, office equipment, insurance, and mortgage banking. more...

Price: $22.95


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RESULTS: 1 to 10 of 165


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