Business : Business Communication

In Point, Click & Wow! you will find the insider knowledge of public speaking that we all need but were never taught. When Point, Click & Wow! was first published more than ten years ago, it quickly became the go-to resource for creating laptop presentations that have the "Wow" factor!. Completely reworked and updated, this new third edition puts the focus on you, the presenter, who must create a winning presentation every time. Claudyne Wilder's groundbreaking book offers myriad new features and updated slide designs as well as illustrative stories and advice from executives. more...

Price: $39.95

Dramatically increase your EAR-Q! The difference between "hearing" and "listening" is huge, because listening is a skill that has to be learned, practiced, and developed over time. When you finish this 50-page Power of Listening workbook, you'll have every tool you ever need to double your listening skills in only a few short weeks: Know the fastest ways to uncover a message's hidden meaning, Learn the difference between understanding and agreeing, Listen without feeling prejudice, judgment or the need to defend or interrupt, Improve information retention skills, Learn how to listen between the lines, Learn to listen for "hot spots" and sensitive areas, Learn to listen for deeper hidden agendas, Learn to listen to evaluate and empathize, Learn how to create environments that promote "ideal listening", Understand the critical steps to avoid misunderstandings, Learn key strategies to listen and communicate with all types of people. Consider this: How many clients did your customer service staff alienate because they jumped to wrong conclusions? How many more sales did you give your competition because your sales people missed critical "closing" clues? How many employees went home vengeful because a manager hurt their feelings? How much potential business slipped through the cracks because of weak communication? For your sake, I hope it's not a lot. The fact is, for businesses today, the most costly business errors are a result of weak communication. Here is the good news… If you have people working with you who know how to really listen, every part of your business benefits. If you are lucky, a small percentage of your staff has naturally developed these skills long before you hired them, but for the majority you need a simple solution for a very dangerous problem. After you read The Power of Listening Workbook, your employees, sales people, customer service people, and managers will: Know the fastest more...

Price: $10.95

Power Sales Writing is a brisk, no-nonsense guide to writing sales messages guaranteed to grab and hold a prospect's attention. With this book in hand, everyone from salespeople to marketing managers to business executives will quickly and painlessly master the essence of effective sales writing to win the sale or client. This book includes:.:.; Lists of power words and phrases.; Editing and revision techniques.; Tips on how to break bad news and achieve desired outcomes.; Advice on translating sales skills into copy.; Techniques for getting prospects to act by articulating their needs. more...

Price: $10.95

As part of the Janus Performance Management System, “Preparing for Annual Appraisal Discussions” is a practical 40-page workbook provides a practical guide to the steps that should be taken by both the manager and the appraisee to ensure that the end of cycle appraisal discussion is constructive and worthwhile for both parties. The discussion is an evaluation of the whole performance management process and the extent to which it worked or delivered individually and collectively positive results. more...

Price: $17.50

The number one fear of most adults is speaking in public. Yet, the ability to communicate to groups of people is a skill that can make a critical difference in our careers and our ability to share information, ideas, experience, and enthusiasm with others. A study conducted by AT&T and Stanford University revealed that the top predictor of professional success and upward mobility is how much you enjoy public speaking and how effective you are at it. Most of us have experienced our share of boring or unprofessional presentations. After what seems like hours, we still don't know what message we're supposed to get. Maybe the speaker put us to sleep with his monotone or we couldn't read the small writing on the visual aids, which didn't seem to match up with what the speaker was trying to say anyway. To avoid being the source of a “sleeper” presentation, you need to build your presentation skills. This 9-page eReport will give you specific, easy-to-follow techniques that you will be able to put to work immediately. Topics covered include: • Training the butterflies in your stomach • Developing the attitude of a successful speaker • Characteristics of effective public speakers • Ten tips for overcoming stage fright • Four basic types of presentations • How to prepare three key parts of a presentation • Knowing your audience • How to get and keep your audience's attention • Ice breakers • How to use visual aids effectively • Practicing and visualizing success. Good presentations can provide opportunities for growth in power, control, recognition, and prestige. The guidelines presented in this eReport can help you immensely if you read, study, and practice. You can become the expert to whom others will turn to for advice. Good luck!. more...

Price: $7.95