Business : Business Communication

Based on a wealth of empirical studies, personal experience, and rigorous research, this book provides managers with an Early Awareness System that will alert them to any potential areas of conflict on the horizon. It has also developed a strategic approach and complementary toolkit to help companies deal responsibly and strategically with a fragmented, volatile, and sometimes hostile business environment. This is not a book on crisis management; it is a book on preventing the crisis you don’t want to manage. more...

Price: $70.00

The Corporate Security Professional's Handbook on Terrorism is a professional reference that clarifies the difference between terrorism against corporations and their assets, versus terrorism against government assets. It addresses the existing misconceptions regarding how terrorism does or does not affect corporations, and provides security professionals and business executives with a better understanding of how terrorism may impact them. Consisting three sections, Section I provides an explanation of what terrorism is, its history, who engages in it, and why. Section II focuses on helping the security professional develop and implement an effective anti-terrorism program in order to better protect the employees and assets of the corporation. Section III discusses the future as it relates to the likelihood of having to deal with terrorism. The book provides the reader with a practitioner’s guide, augmented by a historical assessment of terrorism and its impact to corporations, enabling them to immediately put in place useful security processes and methods to protect their corporate interests against potential acts of terror. This is guide is an essential tool for preparing security professionals and company executives to operate in an increasingly hostile global business environment. more...

Price: $49.95

Effective communication lies at the heart of every successful business. All good communication involves an efficient exchange of information, both internally and externally. In addition, knowing what and how to convey a message is equally important. Proliferating methods of communication, e.g. email, fax, mobile, Internet, telephone, verbal and non-verbal exchanges, widen the range of choices, and also increase the chances of choosing an inappropriate channel for getting your message across. more...

Price: $55.00

Conflict situations can often be unpleasant, but they can also be great opportunities for learning and problem-solving. In this book, the specific skills of assertiveness and listening are explored, while non-communication sources of conflict are also considered. Conflict management strategies such as negotiation, mediation and arbitration are shown, but so too are conflict stimulation strategies - because some situations may call for more, not less, conflict. more...

Price: $9.99

Der wissenschaftliche Vortrag gilt als ausgezeichnetes Instrument, um die Aufmerksamkeit auf die eigene Arbeit zu lenken. Das Handwerkszeug dazu wird kaum gelehrt, sodass ffentliche Auftritte oft mit vielen Unsicherheiten verbunden sind. Dieses Buch fllt diese Informationslcke, indem es przise Richtlinien fr das erfolgreiche und pannenfreie Halten von wissenschaftlichen Vortrgen schildert und dabei alle in diesem Zusammenhang auftretenden Fragen beantwortet. Neben den unterschiedlichen Phasen eines Vortrages, von der Vorbereitung bis hin zur Diskussion, werden auch der effiziente Einsatz von modernen visuellen Hilfsmitteln wie etwa Grafik, Farbauswahl und Animationseffekte ausfhrlich und praxisbezogen geschildert. Ideal fr junge Akademiker, die kurz vor ihrem ersten Kongressauftritt stehen, aber auch fr erfahrene Wissenschaftler, die einzelne Aspekte ihrer Vortragstechnik verbessern wollen. more...

Price: $44.95