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Most popular at the top

  • Lean Six Sigma for Serviceby Michael George

    McGraw-Hill Education 2003; US$ 37.00 US$ 30.34

    Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment. Lean... more...

  • Coopetitionby Said Yami; Sandro Castaldo; Giovanni Battista Dagnino

    Edward Elgar Publishing 2010; US$ 40.00

    This innovative book provides both theoretical insights and empirical evidence on coopetition. more...

  • Lean Six Sigma for Supply Chain Managementby James Martin

    McGraw-Hill Education 2006; US$ 42.00 US$ 34.44

    Capitalize on a Powerful, 10-Step Improvement Process to Identify and Solve Supply Chain Problems in Industrial Organizations! Six Sigma practitioners and industrial managers who want to improve supply chain effectiveness in their organizations now have a powerful new weapon to add to their arsenal! Lean Six Sigma for Supply Chain Management... more...

  • The Talent Management Handbook: Creating a Sustainable Competitive Advantage by Selecting, Developing, and Promoting the Best Peopleby Lance Berger; Dorothy Berger

    McGraw-Hill Education 2010; US$ 60.00 US$ 52.50

    THE DEFINITIVE GUIDE TO FINDING, DEVELOPING, AND KEEPING THE BEST TALENT The most comprehensive book of its kind, The Talent Management Handbook has become the go-to resource for HR professionals, CEOs, and business leaders who want to take the lead in building a diverse, talented, and motivated workforce. Each section of this book offers state-of-the-art... more...

  • Hope Is Not a Strategy: The 6 Keys to Winning the Complex Saleby Rick Page

    McGraw-Hill Education 2003; US$ 18.95 US$ 15.54

    "No longer is being 'a good closer' the basis of sustainable success. Instead intakes the kind of strategic thinking Rick Page outlines in Hope Is Not a Strategy ."--Geoffrey Moore, author of Crossing the Chasm and Inside the Tornado Master of the complex sale, Rick Page is the author of the bestselling book, Hope Is Not a Strategy , and one... more...

  • Value Proposition Designby Alexander Osterwalder; Yves Pigneur; Gregory Bernarda; Alan Smith; Trish Papadakos

    Wiley 2015; US$ 35.00 US$ 24.50

    The authors of the international bestseller Business Model Generation explain how to create value propositions customers can’t resist Value Proposition Design helps you tackle a core challenge of every business — creating compelling products and services customers want to buy. This practical book, paired with its online companion,... more...

  • Key Performance Indicatorsby David Parmenter

    Wiley 2015; US$ 55.00 US$ 38.50

    Streamline KPIs to craft a simpler, more effective system of performance measurement Key Performance Indicators provides an in-depth look at how KPIs can be most effectively used to assess and drive organizational performance. Now in its third edition, this bestselling guide provides a model for simplifying KPIs and avoiding the pitfalls ready... more...

  • Market Research in Practiceby Paul Hague

    Kogan Page 2004; US$ 32.50

    This guide describes the various tools and techniques available to market researchers. It offers practical advice and presents case studies to explain the principles of market research. Chapters discuss topics like research design, desk research, focus groups, depth interviewing, observation, sampl more...

  • Quantitative Methods for Businessby John Buglear

    Taylor and Francis 2007; US$ 65.95

    Quantitative Methods for Business: The A-Z of QM will enable readers to: *Appreciate the significance of quantitative methods for businesses and the study of business *Understand and apply a wide range of quantitative techniques *Select appropriate quantitative techniques for data analysis, problem solving and decision making *Interpret and communicate... more...

  • The Art and Science of Communicationby P. S. Perkins; Les Brown

    Wiley 2010; US$ 37.00 US$ 25.90

    The Art and Science of Communication shows you a new way to understand and use communication in the workplace. Revealing the seven types of communication we all use every day, the book shows you how to increase your communication effectiveness in any setting with practical techniques, analogies, and models that clearly explain the formulas for successful... more...