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Most popular at the top

  • Fundamentals of Project Managementby Joseph HEAGNEY

    AMACOM 2011; US$ 16.95

    Now in its fourth edition, an indispensable project management resource, fully updated for today?s project manager. more...

  • The Strategic Planning Workbookby Neville Lake

    Kogan Page 2012; US$ 39.95

    A practical and accessible workbook that takes readers step by step through the strategic planning process, explaining the concepts and providing the tools and techniques needed to formulate and implement a strategic plan. more...

  • HR at Your Serviceby Gary P. Latham; Robert C. Ford

    Society for Human Resource Management 2012; US$ 13.99

    Focusing on the day-to-day delivery of quality service that can drive a successful partnership between the Human Resources (HR) department and the rest of the company, this handbook demonstrates how HR managers can and must ensure that their teams develop the ability to anticipate and attend to the needs, wants, and expectations of managers and their... more...

  • Consumer Demographics and Behaviourby Jo M. Martins; Farhat Yusuf; David A. Swanson

    Springer 2011; US$ 159.00

    This is the book that market strategists have been waiting for to position themselves in global markets and take advantage of the opportunities that demographic bonuses and deficits offer to them and their products. It is also a book for teachers and students of consumer behaviour to grasp the importance of the life cycle as a framework that shapes... more...

  • A Higher Bidby Kathy Kingston

    Wiley 2015; US$ 45.00

    Transform fundraising events into long-term revenue with expert auction advice A Higher Bid is the nonprofit school and organization guide to planning and executing more exciting, more lucrative special event fundraisers. In this book, award-winning consultant, fundraiser, speaker, and professional auctioneer Kathy Kingston shares her proprietary... more...

  • Rocket Fuelby Gino Wickman; Mark C. Winters

    BenBella Books, Inc. 2015; US$ 19.95

    Discover the vital relationship that will take your company from "What?s next?" to "We have liftoff!" Visionaries have groundbreaking ideas. Integrators make those ideas a reality. This explosive combination is the key to getting everything you want out of your business. It worked for Disney. It worked for McDonald?s. It worked for Ford. It can... more...

  • Hello Stay Interviews, Goodbye Talent Lossby Beverly Kaye; Sharon Jordan-Evans

    Berrett-Koehler Publishers 2015; US$ 17.95

    Stay interviews prevent exit interviews! You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization?and what might keep them there. To find out, you could: A. Conduct a survey?then try to guess who said what. B. Take note of their latest tattoos. Is your company logo among them?... more...

  • Hello Stay Interviews, Goodbye Talent Lossby Beverly Kaye; Sharon Jordan-Evans

    Berrett-Koehler Publishers 2015; US$ 17.95

    Stay interviews prevent exit interviews! You can't afford to lose them. They're your stars and your solid citizens. You wonder if they're happy in your organization?and what might keep them there. To find out, you could: A. Conduct a survey?then try to guess who said what. B. Take note of their latest tattoos. Is your company logo among them?... more...

  • Be Your Customer's Heroby Adam Toporek

    AMACOM 2015; US$ 14.95

    On the front lines of customer service, every day presents new and unexpected challenges?and even the most dedicated employees can be caught unprepared. They need confidence. They need training. They need help. Be Your Customer's Hero answers the call. The book provides customer-facing professionals with short, simple, actionable advice designed to... more...

  • Records Management and Information Cultureby Gillian Oliver; Fiorella Foscarini

    Facet Publishing 2015; US$ 87.92

    This book explores how an understanding of organisational information culture provides the insight necessary for the development and promotion of sound recordkeeping practices. more...