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Business Communication

Most popular at the top

  • Communication Skills for Business Professionalsby Phillip Cenere; Robert Gill; Celeste Lawson; Michael Lewis

    Cambridge University Press 2015; US$ 80.00 US$ 65.60

    With its emphasis on Australian contexts and examples, this text is an excellent introduction to the world of professional communication. more...

  • The Introvert Advantageby Marti Olsen Laney

    Workman Publishing Company 2002; US$ 15.95

    At least one out of four people prefers to avoid the limelight, tends to listen more than they speak, feels alone in large groups, and requires lots of private time to restore their energy. They're introverts, and here is the book to help them boost their confidence while learning strategies for successfully living in an extrovert world. After dispelling... more...

  • 194 High-Impact Letters for Busy Principalsby Marilyn L. Grady

    SAGE Publications 2006; US$ 39.95 US$ 33.96

    This expanded collection of letters is truly a time-saving starter kit, providing busy principals with easy-to-personalize templates on a PC- and Mac-compatible CD-ROM to revitalize your communications repertoire. more...

  • Never Split the Differenceby Chris Voss; Tahl Raz

    HarperCollins 2016; US$ 18.99

    A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations?whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including... more...

  • Made to Stickby Chip Heath; Dan Heath

    Random House Publishing Group 2007; US$ 27.00

    BONUS: This edition contains an excerpt from Chip Heath and Dan Heath's Switch . Mark Twain once observed, ?A lie can get halfway around the world before the truth can even get its boots on.? His observation rings true: Urban legends, conspiracy theories, and bogus public-health scares circulate effortlessly. Meanwhile, people with important... more...

  • Training For Dummiesby Elaine Biech

    Wiley 2011; US$ 21.99 US$ 17.59

    Millions of Americans have to train others as part of their jobs. Whether you’re an employee training your co-workers on a new process or skill, a volunteer asked to train new volunteers, a chef training your staff, or a paramedic giving CPR training, it’s just as important to know how to teach others as it is to know what you’re... more...

  • Crucial Conversations Tools for Talking When Stakes Are High, Second Editionby Kerry Patterson; Joseph Grenny; Ron McMillan; Al Switzler

    McGraw-Hill Education 2011; US$ 20.00 US$ 16.40

    The New York Times and Washington Post bestseller that changed the way millions communicate ?[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.? ?from... more...

  • Secrets of Question-Based Sellingby Thomas Freese

    Sourcebooks 2013; US$ 16.99

    "After I sent my team to the Question Based Selling program, not only was the feedback from the training outstanding, but we experienced an immediate positive impact in results."?Jim Cusick, vice president of sales, SAP America, Inc. "Following the program, even our most experienced salespeople raved, saying QBS was the best sales training... more...

  • Storytelling with Databy Cole Nussbaumer Knaflic

    Wiley 2015; US$ 39.95 US$ 27.96

    Don't simply show your data—tell a story with it! Storytelling with Data teaches you the fundamentals of data visualization and how to communicate effectively with data. You'll discover the power of storytelling and the way to make data a pivotal point in your story. The lessons in this illuminative text are grounded in theory, but made... more...

  • How to Make People Like You in 90 Seconds or Lessby Nicholas Boothman

    Workman Publishing Company 2008; US$ 11.95

    Whether selling, managing, negotiating, planning, collaborating, pitching, instructing-or on your knees with a marriage proposal-the secret of success is based on connecting with other people. Now that connection is infinitely easier to make through Nicholas Boothman's program of rapport by design. How to Make People Like You in 90 Seconds or Less... more...