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Business Communication

Most popular at the top

  • Performance Appraisals and Phrases For Dummiesby Ken Lloyd

    Wiley 2009; US$ 16.99 US$ 15.46

    The tools you need to enrich the performance-appraisal experience as you streamline the process Whether you're a manger looking to implement employee appraisals for the first time, concerned with improving the quality and effectiveness of the appraisal process, or simply trying to save time and mental anguish Performance Appraisals & Phrases... more...

  • Walking the Talkby Carolyn Taylor

    Random House 2015; US$ 28.19

    A new, fully revised edition . The culture of an organisation can mean the difference between success and failure. Leaders cast long shadows, and if you want to change the culture you have to walk the talk. This book shows you how. Walking the Talk covers everything from measuring corporate culture to changing people's behaviour (including your... more...

  • Perfect Phrases for Conflict Resolution: Hundreds of Ready-to-Use Phrases for Encouraging a More Productive and Efficient Work Environmentby Lawrence Polsky; Antoine Gerschel

    McGraw-Hill Education 2011; US$ 13.00

    THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement?and prevent it from spreading into an uncontrollable fire. Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and... more...

  • Death by Meetingby Patrick M. Lencioni

    Wiley 2010; US$ 24.95 US$ 21.99

    Casey McDaniel had never been so nervous in his life. In just ten minutes, The Meeting, as it would forever be known, would begin.  Casey had every reason to believe that his performance over the next two hours would determine the fate of his career, his financial future, and the company he had built from scratch. “How could my... more...

  • Social Intelligenceby Karl Albrecht

    Wiley 2005; US$ 19.95 US$ 17.50

    Karl Albrecht defines social intelligence (SI) as the ability to get along well with others while winning their cooperation. SI is a combination of sensitivity to the needs and interests of others, sometimes called your “social radar,” an attitude of generosity and consideration, and a set of practical skills for interacting successfully... more...

  • Power Sales Writingby Sue Hershkowitz-Coore

    McGraw-Hill Education 2003; US$ 10.95

    Power Sales Writing is a brisk, no-nonsense guide to writing sales messages guaranteed to grab and hold a prospect's attention. With this book in hand, everyone from salespeople to marketing managers to business executives will quickly and painlessly master the essence of effective sales writing to win the sale or client. This book includes: ... more...

  • What Were They Thinking?by Steve PhD Adubato

    Rutgers University Press 2008; US$ 22.95

    In What Were They Thinking? Adubato examines twenty-two controversial and complex public relations and media mishaps, many of which were played out in public. more...

  • Why Should the Boss Listen to You?by James E. Lukaszewski

    Wiley 2010; US$ 24.95 US$ 21.99

    This is a book about gaining influence and becoming a key trusted advisor. It is for everyone who advises leaders and senior managers (accounting, finance, human resources, IT, law, marketing, public relations, security, and strategic planning) and for outside consultants in these functional staff areas. It’s also for operations people yearning... more...

  • Broadcasting Happinessby Michelle Gielan

    BenBella Books, Inc. 2015; US$ 24.99

    Broadcasting Happiness will "inspire you and change your life." Parade Magazine We are all broadcasters. As managers, colleagues, parents and friends, we are constantly transmitting information to the people around us, and the messages we choose to broadcast create success or hold us back. What?s your broadcast? New research from the fields... more...

  • People Styles at Work...And Beyondby Robert BOLTON; Dorothy Grover BOLTON

    AMACOM 2009; US$ 4.99

    The best-selling guide to working well with different people, completely updated and revised! more...