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Business Communication

Most popular at the top

  • The Managers Pocket Guide to Effective Meetingsby Steve Kaye

    HRD Press 1998; US$ 14.95

    Learn easy, proven techniques that keep you in control of your meetings. This complete guide to effective meetings will show you how to prepare for success and end with results. It includes structured activities that keep everyone focused on your issues, practical techniques for dealing with unproductive participants, and essential considerations for... more...

  • Enrolling Our Adult Learners Back Into Schoolby Ann Fields

    Electronic & Database Publishing, Inc. 2006; US$ 19.95

    In “Enrolling Our Adult Learners Back into School” readers learn that “effecting change is a process.” This motivational interviewing engagement process has broad application for all educators, vocational trainers, mentorship & tutorial programs, and other human service practitioners working with adult learners. It allows for the... more...

  • Assertivenessby Jon C Warner

    Worldwide Center for Organizational Development 2006; US$ 9.50

    This Assertiveness Skills Rapid Skill Builder booklet explores the subject of assertiveness and offers a whole process to help all individuals to build skills in this critical area. more...

  • The Perception of a Differenceby Wesley Zimmerman

    Electronic & Database Publishing, Inc. 2005; US$ 31.95

    In the first five seconds of your first contact with a person or business, a perception forms in your mind: This ‘perception of a difference’ forms without your conscious knowledge or control and affects your relationship with that person or business from that point on. If the perception is positive you may agree to a sales appointment or... more...

  • Negotiate Like the Pros: A Top Sports Negotiator's Lessons for Making Deals, Building Relationships, and Getting What You Wantby Kenneth L. Shropshire

    McGraw-Hill Education 2008; US$ 29.00 US$ 23.78

    If you're looking to build your deal-making chops, there is no better school than the world of professional sports. Few authors are as qualified to guide you through that rough-and-tumble terrain as Ken Shropshire. From the Fortune 500 to the NFL, from Don King to big city mayors, Ken has negotiated major sports deals across the country and around... more...

  • Administrative Assistant's and Secretary's Handbookby James Stroman; Kevin Wilson

    AMACOM 2008; US$ 34.95

    The most thorough career guide for administrative professionals addresses the latest issues in a new third edition. more...

  • Performance Appraisals and Phrases For Dummiesby Ken Lloyd

    Wiley 2009; US$ 16.99 US$ 13.59

    The tools you need to enrich the performance-appraisal experience as you streamline the process Whether you're a manger looking to implement employee appraisals for the first time, concerned with improving the quality and effectiveness of the appraisal process, or simply trying to save time and mental anguish Performance Appraisals & Phrases... more...

  • I Hate Presentationsby James Caplin

    Wiley 2010; US$ 19.95 US$ 11.97

    Are you confident that you know what you want to achieve with your next presentation? Do you know for sure what your audience wants from it? Are you absolutely certain your presentation will deliver - both for you, and your audience? In this practical book you will discover a completely new way to prepare yourself for a presentation. Packed with... more...

  • Perfect Phrases for Meetingsby Don Debelak

    McGraw-Hill Education 2008; US$ 12.00 US$ 9.84

    Everyone wants to shine in business meetings-whether they are leading them or just participating. Perfect Phrases for Meetings provides hundreds of winning, ready-to-use phrases, arming you with the right words to say in eight crucial types of meetings. This book is a valuable tool for anyone who needs to get a message across and stand out as a leader.... more...

  • Contemporary Thoughts on Corporate Branding and Corporate Identity Managementby T C Melewar; Elif Karaosmanoglu

    Palgrave Macmillan 2008; US$ 135.00

    A new look at the latest thinking and issues in the areas of branding, identity and communication, drawing on recent academic and practical thought on corporate branding. Bringing together an international array of authors, the volume includes case study examples to provide a contemporary insight into corporate marketing communications. more...