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- Sourcebooks 2013; US$ 16.99
"After I sent my team to the Question Based Selling program, not only was the feedback from the training outstanding, but we experienced an immediate positive impact in results."?Jim Cusick, vice president of sales, SAP America, Inc. "Following the program, even our most experienced salespeople raved, saying QBS was the best sales training... more...
- Transworld 2014; US$ 12.78
What is a good psychopath? And how can thinking like one help you to be the best that you can be? Professor Kevin Dutton has spent a lifetime studying psychopaths. He first met SAS hero Andy McNab during a research project. What he found surprised him. McNab is a diagnosed psychopath but he is a GOOD PSYCHOPATH. Unlike... more...
- Kogan Page 2012; US$ 34.99
When buying professional services, most clients will assume that you are competent in your field. They are therefore not hiring you mainly on the basis of your expertise but on factors such as price, and whether they want to do business with you. To minimise the issue of cost, you need to ensure that the benefits of working with you are clear to your... more...
- BCS Learning & Development Limited 2012; US$ 33.99
List of figures and tables Authors Foreword Acknowledgements Abbreviations 1 THE IMPORTANCE OF PERSONAL SKILLS 2 BUILDING RAPPORT AND SUSTAINING RELATIONSHIPS 3 TEAM WORKING 4 NEGOTIATION AND CONFLICT 5 LEADERSHIP 6 INFLUENCING 7 WRITTEN COMMUNICATION 8 PRESENTATION SKILLS 9 COMMERCIAL AWARENESS 10 COACHING 11 MANAGING EXPECTATIONS 12... more...
- Martin Books 2007; US$ 24.95
An easy to understand look at different communication issues and methods. A communication model, listening, body language, non verbal communication, open - closed questions, feedback, interviews, questionnaires. Contains case studies. Popular text book for colleges. Perfect bound, 190x250mm publication, 96 pages Contents include: Communication... more...
- Pearson Education 2009; US$ 1.99
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats. Learn how to ask the questions that really matter--and get the answers that matter to your business. Managers do not need answers to operate a successful business;... more...
- Pearson Education 2009; US$ 6.99
This Element is an excerpt from So What?: How to Communicate What Really Matters to Your Audience (ISBN: 9780137158263) by Mark Magnacca. Available in print and digital formats. Create an irresistible ?Positioning Statement? that will make everyone want to know more about you! The cliche ?You never get a second chance to make... more...
- Pearson Education 2009; US$ 1.99
This Element is an excerpt from So What?: How to Communicate What Really Matters to Your Audience (ISBN: 9780137158263) by Mark Magnacca. Available in print and digital formats. How to uncover and communicate the ?So What?? benefits your customers really care about: the benefits that drive breakthrough success--in products, services, and... more...
- Pearson Education 2010; US$ 1.99
This Element is an excerpt from The Truth About the New Rules of Business Writing (9780137153152) by Natalie Canavor and Claire Meirowitz. Available in print and digital formats. Improving your grammar where it matters and even when you don?t have time How often have you said: ?I can?t stop now to think about grammar; I?ve got to... more...
- Pearson Education 2010; US$ 31.99
Next-generation social media, marketing, and PR from the pioneers: insider techniques that build brands, buzz, innovation, sales, and profits! How to leverage the latest tools and techniques to create and launch great new products...build or revitalize virtually any brand...reach today?s new influencers and stakeholders...find... more...