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- Potter/TenSpeed/Harmony 2013; US$ 11.99
A comprehensive yet accessible handbook for writing and conducting meaningful, effective performance reviews, geared toward managers of all levels, from the author of How to Write It . Performance reviews are one of the best tools managers have to shape company talent and culture, develop strong channels of communication with employees, and create... more...
- Free Press 2001; US$ 15.95
In today's fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of your discipline is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is... more...
- Wiley 2011; US$ 17.59
Millions of Americans have to train others as part of their jobs.Whether you’re an employee training your co-workers on a newprocess or skill, a volunteer asked to train new volunteers, a cheftraining your staff, or a paramedic giving CPR training, it’sjust as important to know how to teach others as it is to know whatyou’re talking... more...
- Penguin Publishing Group 2005; US$ 16.00
In Getting to Yes , renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel Shapiro, an expert on the emotional dimension of negotiation.... more...
- Berrett-Koehler Publishers 2010; US$ 17.95
Shows how the networking-averse can succeed by working with the very traits that make them hate traditional networking Written by a proud introvert who is also an enthusiastic networker Includes field-tested tips and techniques for virtually any situation Are you the kind of person who would rather get a root canal than face a group of strangers?... more...
- Columbia University Press 2011; US$ 28.99
Jeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business development: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Jeanne Liedtka's recent book, The Catalyst: How YOU Can Lead Extraordinary Growth , was named a Top Innovation and Design Thinking Book... more...
- Wiley 2012; US$ 53.00
The revised edition of this facilitation classic offers a wealthof targeted techniques for facilitators who seek effective,consistent, and repeatable results. Based on Michael Wilkinson'sproven SMART (Structured Meeting And Relating Techniques) approach, The Secrets of Facilitation can help to achieve stellarresults when managing, presenting, teaching,... more...
- McGraw-Hill Education 2014; US$ 22.00
MASTER A NEW WAY OF COMMUNICATING TO BUILD INFLUENCE AND ACHIEVE UNPARALLELED SUCCESS Speak Up, Show Up, and Stand Out provides the rules for exemplary business communication. This lean and effective guide isn?t just about choosing the right words; it's a whole new way of communicating to achieve unparalleled success. It offers the tools and... more...
- Palgrave Macmillan 2009; US$ 57.00
Performance is the key outcome of high morale, and the reason why it should be taken so seriously: with research gathered from some of the world's largest employee opinion databases and best academic centres, the authors lay out the morale-performance connection. more...
- Simon & Schuster 2011; US$ 16.00
An adaptation of Dale Carnegie?s timeless prescriptions for the digital age. Dale Carnegie?s time-tested advice has carried millions upon millions of readers for more than seventy-five years up the ladder of success in their business and personal lives. Now the first and best book of its kind has been rebooted to tame the complexities of modern times... more...