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- McGraw-Hill Education 2011; US$ 20.00 US$ 16.40
The New York Times and Washington Post bestseller that changed the way millions communicate ?[ Crucial Conversations ] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.? ?from... more...
- Columbia University Press 2011; US$ 28.99
Jeanne Liedtka and Tim Ogilvie educate readers in one of the hottest trends in business development: "design thinking," or the ability to turn abstract ideas into practical applications for maximal business growth. Jeanne Liedtka's recent book, The Catalyst: How YOU Can Lead Extraordinary Growth , was named a Top Innovation and Design Thinking Book... more...
- Pan Macmillan Australia 2013; US$ 14.54
First published in 1994, Hugh Mackay's Why Don't People Listen? sold 40,000 copies and became a classic on the art of successful communication. This ebook-only edition has been fully revised and updated to include a summary of the benefits and pitfalls of multi-media communication. Hugh Mackay shows us a simple yet revolutionary way to improve... more...
- Berrett-Koehler Publishers 2008; US$ 15.95
Is email taking over your life? Meet Harold, an HR director so overwhelmed by email he feels like a hamster on a wheel. Just in time, Harold meets a coach?a leading expert on email efficiency and etiquette with a simple system that helps Harold eliminate needless emails, write better messages, and file and find information in a flash. He gets immediate... more...
- Australian Council for Educational Research 2008; US$ 59.95
This step-by-step guide is a companion to the popular Listen to Me, Listen to You: A practical guide to self-awareness, communication skills and conflict management (Revised edition, Penguin Books, 2007). It is designed for use by anyone working in communication skills and personal development training. Resource material is grouped under major headings:... more...
- Martin Books 2007; US$ 24.95
An easy to understand look at different communication issues and methods. A communication model, listening, body language, non verbal communication, open - closed questions, feedback, interviews, questionnaires. Contains case studies. Popular text book for colleges. Perfect bound, 190x250mm publication, 96 pages Contents include: Communication... more...
- Pearson Education 2009; US$ 1.99
This Element is an excerpt from The Art of Asking: Ask Better Questions, Get Better Answers (ISBN: 9780137144242) by Terry Fadem. Available in print and digital formats. Learn how to ask the questions that really matter--and get the answers that matter to your business. Managers do not need answers to operate a successful business;... more...
- Pearson Education 2009; US$ 6.99
This Element is an excerpt from So What?: How to Communicate What Really Matters to Your Audience (ISBN: 9780137158263) by Mark Magnacca. Available in print and digital formats. Create an irresistible ?Positioning Statement? that will make everyone want to know more about you! The cliche ?You never get a second chance to make... more...
- Pearson Education 2009; US$ 1.99
This Element is an excerpt from So What?: How to Communicate What Really Matters to Your Audience (ISBN: 9780137158263) by Mark Magnacca. Available in print and digital formats. How to uncover and communicate the ?So What?? benefits your customers really care about: the benefits that drive breakthrough success--in products, services, and... more...