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- McGraw-Hill Education 2011; US$ 32.00
Build rapport, solve problems, and increase productivity with the PERFECT words for any interaction with employees 3 books in 1 eBook ! Good management begins and ends with good communication. Whether you oversee a company, department, team, or just a single employee, Perfect Phrases for Managing People provides the language you need... more...
- McGraw-Hill Education 2012; US$ 57.00
How Do You Communicate When the Stakes Are High? Learn how with these TWO GROUNDBREAKING BOOKS in ONE eBOOK PACKAGE! In any organization, the best laid plans boil down to one simple thing: how well we come together to bring them to fruition. But more often than not, we end up dealing with people who come across as disagreeable, stubborn,... more...
- McGraw-Hill Education 2013; US$ 38.00
TWO E-BOOKS IN ONE Emotional Vampires at Work Whether it's a coworker, subordinate, or boss, there's at least one emotional vampire in every office. These people try your patience, sap your energy, and add an entirely unhealthy dynamic to workplace productivity. The bestselling author of Emotional Vampires and Dinosaur Brains shows you... more...
- Pearson Education Limited 2014; US$ 17.58
'A must read for any aspiring executives looking to improve their professional communication skills.' Gordon Tobin, Head of Global Sales University, LinkedIn ?Insightful, practical and easy to follow. This leads the charge on how to communicate effectively.? Mairead Fleming, Managing Director, Brightwater Recruitment Specialists... more...
- McGraw-Hill Education 2005; US$ 10.95
Whether it?s writing a proposal, motivating employees, or reaching out to customers, the Perfect Phrases series has the tools you need for precise, effective communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: The best techniques to communicate... more...
- HarperCollins 2010; Not Available
? Louder Than Words takes us from an understanding of nonverbal behavior to an understanding of something far more valuable for success?nonverbal intelligence.? ? Robert B. Cialdini, author of Influence: Science and Practice ?Joe Navarro brings together the art and science of nonverbal communications for the business sector with the edge of a... more...
- HarperCollins 2009; Not Available
The companion to Drucker's seminal work Management, completely revised and updated Management Cases, Revised Edition is a collection of thought-provoking case studies?each a timeless representative of a challenge that all managers will face at some point in their careers. Longtime Drucker colleague, collaborator, and eminent management professor... more...
- HarperCollins 2010; Not Available
At a time when it's harder than ever to get and keep people's attention, we could all use some help. Enter Sonya Hamlin, author of the now classic How to Talk So People Listen (1988), and one of the country's leading communication experts. In this revised and updated edition, Sonya Hamlin, arguably America's leading communication expert, shows us... more...
- AMACOM 1994; US$ 19.95
Problem-solving skills to identify and resolve work-related problems and improve job performance. With the increasing emphasis on initiative in the workplace, it?s essential to know how to recognize, define, and analyze problems and then develop workable solutions to correct them. This book provides all the skills needed to achieve this, including... more...
- AMACOM 2010; US$ 39.95
Best Practice Workplace Negotiations offers a systematic approach to developing negotiating skills. It serves as an introduction to current best practices in negotiation that can be applied across a broad range of business situations. This up-to-the-minute course covers win-win vs. win-lose negotiations; the BATNA concept (best alternative to a negotiated... more...