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Business Etiquette

Most popular at the top

  • The Fine Art of Small Talkby Debra Fine

    Hyperion 2005; US$ 9.99

    Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk--in any situation. Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up a conversation with a stranger make your stomach... more...

  • Executive Presenceby Sylvia Ann Hewlett

    HarperCollins 2014; US$ 18.99

    Are you ?leadership material?? More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance.... more...

  • Executive Presenceby Sylvia Ann Hewlett

    HarperCollins 2014; Not Available

    Are you ?leadership material?? More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance.... more...

  • Executive Presenceby Sylvia Ann Hewlett

    HarperCollins 2014; Not Available

    Are you ?leadership material?? More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance.... more...

  • Working With Difficult Peopleby Muriel Solomon

    Penguin Group US 2002; US$ 12.99

    Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide. more...

  • Ecuador - Culture Smart!by Russell Maddicks

    Kuperard 2014; US$ 9.95

    Squeezed between Colombia in the north and Peru in the south, Ecuador is named for its location on the Equator and has a landscape so varied that it has been described as a microcosm of every microclimate found in South America. This diversity makes it a magnet for tourists, mountain trekkers, volunteers, and increasing numbers of US retirees looking... more...

  • I Stand Correctedby Eden Collinsworth

    Knopf Doubleday Publishing Group 2014; US$ 26.95

    A fascinating fusion of memoir, manners, and cultural history from a successful businesswoman well versed in the unique challenges of working in contemporary China. During the course of a career that has, quite literarily, moved her around the world, no country has fascinated Eden Collinsworth more than China, where she has borne witness to its... more...

  • The Essential Guide to Business Etiquetteby Lillian Hunt Chaney; Jeanette St. Clair Martin

    Greenwood Publishing Group 2007; US$ 40.00

    Two best-selling authors and etiquette experts show why manners count in the business world and how to use social skills to get ahead. more...

  • The Customer Codeby Samuel D. Allman

    Electronic & Database Publishing, Inc. 2007; US$ 7.95

    “The Customer Code” explores the real world case of Garrett Books and the hands-on solutions that were brought to the table as problem-solving tools and techniques --- ones that can serve as a model for problem-solving in all organizations. Sam Allman is an internationally recognized motivational speaker, consultant, trainer, salesman, and... more...

  • The Perception of a Differenceby Wesley Zimmerman

    Electronic & Database Publishing, Inc. 2005; US$ 31.95

    In the first five seconds of your first contact with a person or business, a perception forms in your mind: This ‘perception of a difference’ forms without your conscious knowledge or control and affects your relationship with that person or business from that point on. If the perception is positive you may agree to a sales appointment or... more...