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Business Etiquette

Most popular at the top

  • The Etiquette Edgeby Beverly LANGFORD

    AMACOM 2005; US$ 3.95

    Rather than dwelling on dry, nitpicky rules, The Etiquette Edge gives you the straight scoop on the most effective communication and behavior styles for negotiating the complex terrain of today?s workplace?and getting ahead! more...

  • Smart Talkby Lisa B. Marshall

    St. Martin's Press 2013; US$ 15.99

    1. Taking the "Hell" Out of Hello: How to Introduce Yourself 2. Conversation Magic: How to Improve Your Conversation Skills 3. Cat Got Your Tongue? What to Say When . . . 4. Giddyup Your Follow- Up: How to Effectively Follow Up on Your Conversations 5. From Archie Bunker to Mary Poppins: How to Speak with Tact and Grace 6. Fearless Feedback:... more...

  • The Do's and Don'ts of Holiday Partiesby Jacqueline Whitmore

    St. Martin's Press 2011; US$ 0.00

    This special digital e-book contains an excerpt from Jacqueline Whitmore's forthcoming book POISED FOR SUCCESS: MASTERING THE FOUR QUALITIES THAT DISTINGUISH OUTSTANDING PROFESSIONALS, on sale November 8, 2011. How To Entertain With Elegance And Ease. Rest assured: in today's fast-paced world, where most of us are short on time and resources,... more...

  • Executive Presenceby Sylvia Ann Hewlett

    HarperCollins 2014; Not Available

    Are you ?leadership material?? More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance.... more...

  • Executive Presenceby Sylvia Ann Hewlett

    HarperCollins 2014; Not Available

    Are you ?leadership material?? More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance.... more...

  • Working With Difficult Peopleby Muriel Solomon

    Penguin Publishing Group 2002; US$ 15.95

    Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide. more...

  • Ecuador - Culture Smart!by Russell Maddicks

    Kuperard 2014; US$ 9.95

    Squeezed between Colombia in the north and Peru in the south, Ecuador is named for its location on the Equator and has a landscape so varied that it has been described as a microcosm of every microclimate found in South America. This diversity makes it a magnet for tourists, mountain trekkers, volunteers, and increasing numbers of US retirees looking... more...

  • The Essential Guide to Business Etiquetteby Lillian Hunt Chaney; Jeanette St. Clair Martin

    Greenwood Publishing Group 2007; US$ 40.00

    Two best-selling authors and etiquette experts show why manners count in the business world and how to use social skills to get ahead. more...

  • The Customer Codeby Samuel D. Allman

    Electronic & Database Publishing, Inc. 2007; US$ 7.95

    “The Customer Code” explores the real world case of Garrett Books and the hands-on solutions that were brought to the table as problem-solving tools and techniques --- ones that can serve as a model for problem-solving in all organizations. Sam Allman is an internationally recognized motivational speaker, consultant, trainer, salesman, and... more...

  • The Perception of a Differenceby Wesley Zimmerman

    Electronic & Database Publishing, Inc. 2005; US$ 31.95

    In the first five seconds of your first contact with a person or business, a perception forms in your mind: This ‘perception of a difference’ forms without your conscious knowledge or control and affects your relationship with that person or business from that point on. If the perception is positive you may agree to a sales appointment or... more...