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Business Etiquette

Most popular at the top

  • The Fine Art of Small Talkby Debra Fine

    Hyperion 2005; US$ 9.99

    Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk--in any situation. Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up a conversation with a stranger make your stomach... more...

  • Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide?From Presentations and Promotions to Communicating and Closingby Terri Morrison; Wayne A. Conaway

    McGraw-Hill Education 2011; US$ 9.99

    Kiss, Bow, or Shake Hands: Sales and Marketing is an informative, entertaining guide that shows you what to do?and what to avoid?in any given sales or marketing situation, from Argentina to South Africa. It provides the expert knowledge you need to gather data in diverse cultures, properly present your products, and close deals around the world. more...

  • The Japanese Mindby Roger J. Davies; Osamu Ikeno

    Tuttle Publishing 2011; US$ 16.95

    In The Japanese Mind , Roger Davies offers Westerners an invaluable key to the unique aspects of Japanese culture. Readers of this book will gain a clear understanding of what really makes the Japanese, and their society, tick. Among the topics explored: aimai (ambiguity), amae (dependence upon others' benevolence), amakudari (the nation's... more...

  • Executive Presenceby Sylvia Ann Hewlett

    HarperCollins 2014; US$ 18.99

    Are you ?leadership material?? More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance.... more...

  • Working With Difficult Peopleby Muriel Solomon

    Penguin Group US 2002; US$ 12.99

    Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide. more...

  • Executive Presenceby Sylvia Ann Hewlett

    HarperCollins 2014; Not Available

    Are you ?leadership material?? More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance.... more...

  • Ecuador - Culture Smart!by Russell Maddicks

    Kuperard 2014; US$ 4.95

    Squeezed between Colombia in the north and Peru in the south, Ecuador is named for its location on the Equator and has a landscape so varied that it has been described as a microcosm of every microclimate found in South America. This diversity makes it a magnet for tourists, mountain trekkers, volunteers, and increasing numbers of US retirees looking... more...

  • Executive Presenceby Sylvia Ann Hewlett

    HarperCollins 2014; Not Available

    Are you ?leadership material?? More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance.... more...

  • The Essential Guide to Business Etiquetteby Lillian Hunt Chaney; Jeanette St. Clair Martin

    Greenwood Publishing Group 2007; US$ 40.00

    Two best-selling authors and etiquette experts show why manners count in the business world and how to use social skills to get ahead. more...

  • The Customer Codeby Samuel D. Allman

    Electronic & Database Publishing, Inc. 2007; US$ 7.95

    “The Customer Code” explores the real world case of Garrett Books and the hands-on solutions that were brought to the table as problem-solving tools and techniques --- ones that can serve as a model for problem-solving in all organizations. Sam Allman is an internationally recognized motivational speaker, consultant, trainer, salesman, and... more...