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Business Etiquette

Most popular at the top

  • Surviving Dreaded Conversations: How to Talk Through Any Difficult Situation at Workby Donna Flagg

    McGraw-Hill Education 2008; US$ 16.95

    The essential guide for managers and professionals dealing with difficult workplace conversations Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it?s firing an employee, asking for a raise or delivering bad financial news to a client... more...

  • The Go-Getter Girl's Guideby Debra Shigley

    St. Martin's Press 2009; US$ 20.99

    Every office has one - a Go-Getter Girl - someone who seems to just know certain stuff about how to get the plum jobs/lifestyle she wants and damn, always looks great while she's at it. Magic? No, it's about strategizing--and The Go-Getter Girl's Guide shows you how. Born out of interviews with hundreds of successful, stylish young women--including... more...

  • The Art of the Dealby Laurence J. Brahm

    Tuttle Publishing 2011; US$ 9.95

    Extremely useful to newcomers and old china hands alike, this Chinese business guide explains how Chinese history and classical literature play a huge role in negotiating in China. Negotiating a deal in China requires patience—a well–known Confucian virtue; persistence—something which comes with time; and survival instincts—something that comes... more...

  • Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide?From Presentations and Promotions to Communicating and Closingby Terri Morrison; Wayne A. Conaway

    McGraw-Hill Education 2011; US$ 20.00

    Kiss, Bow, or Shake Hands: Sales and Marketing is an informative, entertaining guide that shows you what to do?and what to avoid?in any given sales or marketing situation, from Argentina to South Africa. It provides the expert knowledge you need to gather data in diverse cultures, properly present your products, and close deals around the world. more...

  • Executive Intelligenceby Justin Menkes

    HarperCollins 2009; Not Available

    The final word on what traits make for highly successful managers?and a detailed explanation of how to identify potential standout performers. Executive Intelligence is about the substance behind great leadership. Inspired by the work of Peter Drucker and Jim Collins, Justin Menkes set out to isolate the qualities that make for the 'right' people.... more...

  • Produktionswirtschaftby Theodor Nebl

    De Gruyter 2007; US$ 70.00

    Das Lehrbuch vermittelt Inhalte, die im Fach Produktionswirtschaft sowohl im Bachelor- als auch im Master-Studium in Pflicht- und Wahlpflichtveranstaltungen angeboten werden. Die gewählte Breite und Strukturierung der behandelten Schwerpunkte orientiert auf einem umfassenden Überblick über produktionswirtschaftliche Gestaltungsansätze... more...

  • The Fine Art of Small Talkby Debra Fine

    Hachette Books 2005; Not Available

    Nationally recognized communication expert Debra Fine reveals the techniques and strategies anyone can use to make small talk--in any situation. Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up a conversation with a stranger make your stomach... more...

  • Executive Presenceby Sylvia Ann Hewlett

    HarperCollins 2014; US$ 13.99

    Are you ?leadership material?? More importantly, do others perceive you to be? Sylvia Ann Hewlett, a noted expert on workplace power and influence, shows you how to identify and embody the Executive Presence (EP) that you need to succeed. You can have the experience and qualifications of a leader, but without executive presence, you won't advance.... more...

  • Beyond the Job Descriptionby Jesse Sostrin

    Palgrave Macmillan 2013; US$ 32.00

    When work becomes messy and complicated, we stop getting good work done, we lose sight of the things that inspire us, and sometimes we disengage. This book helps you translate your challenges at work into useful insights that boost learning and performance, and make your time spent at work a little better. more...

  • The Fine Art Of Confident Conversationby Debra Fine

    Little, Brown Book Group 2014; US$ 16.54

    We all have discussions with people every day - from lunch with friends to organising a meeting. We might think of these small talk, chats and discussions as 'conversations', but do we really converse? What do we really talk about? In THE FINE ART OF CONFIDENT CONVERSATION communication expert Debra Fine shows you how to use conversation to... more...