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Most popular at the top
- The Crown Publishing Group 2006; US$ 17.95
Chapter 1 The Power of Nice For years, we have loved a particular security guard in our Manhattan office building. In fact, most of us at The Kaplan Thaler Group think the world of him. A large, jovial man in his mid-fifties, Frank brightens people?s days by giving everyone who walks into our building a huge, warm greeting. ?Hello, Linda!? ?Hello,... more...
- Wiley 2007; US$ 16.95
"Roger Axtell is an internationalist Emily Post." --The New Yorker International business and leisure travel etiquette expert Roger Axtell's bestselling Do's and Taboos books have helped hundreds of thousands of business travelers and tourists avoid the missteps and misunderstandings the world traveler can encounter. In Essential Do's and Taboos,... more...
- McGraw-Hill Education 2008; US$ 16.95
The essential guide for managers and professionals dealing with difficult workplace conversations Surviving Dreaded Conversations gives managers all they need to get through those difficult, face-to-face conversations we all encounter in our office. Whether it?s firing an employee, asking for a raise or delivering bad financial news to a client... more...
- St. Martin's Press 2005; US$ 22.99
Have you forgotten a person's name two minutes after being introduced? Have you wondered which fork to use or how to discreetly pay the check while attending an important business dinner? Have you insulted an international client by mistake and didn't realize it until it was too late? Making these types of errors can get in the way of getting ahead.... more...
- St. Martin's Press 2009; US$ 20.99
A graduate of Harvard University and Georgia State College of Law, Debra Shigley is a journalist who completed her J.D. while working as a full time senior editor for Atlanta magazine. She has appeared as a lifestyle expert on such national television programs as ABC's The View and TBS's Movie and a Makeover and has written for numerous publications,... more...
- Kuperard 2015; US$ 9.95
With the FIFA World Cup in its pocket Germany is feeling its social, political, and economic power once again. After organizing a successful World Cup in 2006 and winning it against Argentina in Brazil in 2014, Germany sees a note of confidence, even triumphalism, permeating the country. As a European leader committed to the success of the EU and... more...
- Tuttle Publishing 2011; US$ 9.95
Extremely useful to newcomers and old china hands alike, this Chinese business guide explains how Chinese history and classical literature play a huge role in negotiating in China. Negotiating a deal in China requires patience—a well–known Confucian virtue; persistence—something which comes with time; and survival instincts—something that comes... more...
- St. Martin's Press 2011; US$ 30.99
Secrets to mastering the details that will get you ahead at work, from international etiquette expert and author of BUSINESS CLASS , Jacqueline Whitmore. In the past, the business world favored the aggressive "Type A" personality. But in these unsettled times, being courteous and thoughtful has proven to be a more effective way to win... more...
Kiss, Bow, or Shake Hands, Sales and Marketing: The Essential Cultural Guide?From Presentations and Promotions to Communicating and ClosingMcGraw-Hill Education 2011; US$ 20.00
Kiss, Bow, or Shake Hands: Sales and Marketing is an informative, entertaining guide that shows you what to do?and what to avoid?in any given sales or marketing situation, from Argentina to South Africa. It provides the expert knowledge you need to gather data in diverse cultures, properly present your products, and close deals around the world. more...
- HarperCollins 2009; Not Available
The final word on what traits make for highly successful managers?and a detailed explanation of how to identify potential standout performers. Executive Intelligence is about the substance behind great leadership. Inspired by the work of Peter Drucker and Jim Collins, Justin Menkes set out to isolate the qualities that make for the 'right' people.... more...