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- McGraw-Hill Education 2002; US$ 16.95
The New York Times Bestseller! Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations... more...
Perfect Phrases for Executive Presentations: Hundreds of Ready-to-Use Phrases to Use to Communicate Your Strategy and Vision When the Stakes Are HighMcGraw-Hill Education 2006; US$ 10.95
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Any successful leader will tell you: Giving a strong presentation is the most immediate and powerful way to set goals, form strategies, and sell your vision-to both internal and external audiences. Perfect Phrases for Executive Presentations not only tells you how to plan and deliver your... more...
- Hodder & Stoughton 2013; US$ 14.08
Learn in a week, what the experts learn in a lifetime more...
- McGraw-Hill Education 2011; US$ 22.00
Gold Medal Winner--Tops Sales World's Best Sales and Marketing Book ?Fast, fun and immensely practical.? ?JOE SULLIVAN, Founder, Flextronics ?Move over Neil Strauss and game theory. Pitch Anything reveals the next big thing in social dynamics: game for business.? ?JOSH WHITFORD, Founder, Echelon Media ?What do supermodels... more...
- McGraw-Hill Education 2011; US$ 17.00
Write every business correspondence with speed, precision, and power The number one prerequisite for effective management is effective communication?and writing is a critical part of it. Simply put, whether it?s a quick e-mail or a 20-page report, your writing is a reflection of you?and people will make judgments accordingly. Manager?s Guide... more...
- Kogan Page 2013; US$ 9.99
Improve Your Communication Skills will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Full of practical advice on all aspects of verbal and non verbal communication, it gives vital tips on: improving your conversations; building rapport with colleagues; learning skills... more...
- AMACOM 2009; US$ 24.95
The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can?t break through emotional barricades. more...
- Grand Central Publishing 2010; US$ 10.99
Pay brand-new employees $2,000 to quit Make customer service the responsibility of the entire company-not just a department Focus on company culture as the #1 priority Apply research from the science of happiness to running a business Help employees grow-both personally and professionally Seek to change the world Oh, and make money too . .... more...
- McGraw-Hill Education 2010; US$ 17.00
?A must read for anyone in business, government or academia. The lessons Hayashi teaches are all too often taken for granted. This work distills a lifetime of experience into easily understood actions that can benefit us all.??Joseph Major, Chairman and CEO, The Victory Bank Key Conversations for Positive Change--SAY IT RIGHT FOR BUSINESS AND... more...