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  • The Art of Managing Professional Servicesby Maureen Broderick

    Pearson Education 2010; US$ 34.99

    Today, millions of people work at over one million professional service firms generating over $2 trillion in revenue annually. These firms face unique issues that are not fully understood by management thinkers and consultants. Making matters more complex is that many of these firms stand at a crossroads, searching for new strategies and practices... more...

  • McKinsey's Marvin Bowerby Elizabeth Haas Edersheim

    Wiley 2010; US$ 23.50

    "I had the privilege of working closely with Marvin and McKinseyfor many years. This book makes Marvin come to life and perpetuateshim as a role model." -Peter F. Drucker "A wonderful book about a wonderful man. In many ways, Marvin'sMcKinsey framed the hypotheses in our own search for excellence-forexample, passion for values, belief in people as... more...

  • A Systemic Approach to Consultationby David Campbell; Ros Draper; Clare Huffington

    Karnac Books 1991; US$ 26.95

    A Systemic Approach to Consultation discusses the application of systemic thinking to work within organizations. The authors draw on their experiences of consulting with teams, departments and whole organizations in both the public and private sectors. They describe their work as an integrated approach called Development Consultation, which focuses... more...

  • Managing a Nonprofit Organization in the Twenty-First Centuryby Thomas Wolf

    Free Press 2009; Not Available

    Since this classic work was originally published in 1984, there have been major shifts in the nonprofit world -- the growth of more profit-oriented ventures, the overhaul of accounting rules, new partnerships, and an emphasis on customer-oriented service and leadership. In easy-to-understand language, Thomas Wolf explains how to cope with these changes... more...

  • Five Frogs on a Logby Mark L. Feldman; Michael F. Spratt

    HarperCollins 2010; Not Available

    A riddle: Five frogs are sitting on a log. Four decide to jump off. How many are left? Answer: Five Why? Because there's a difference between deciding and doing. Written by Mark L. Feldman and Michael F. Spratt of PricewaterhouseCoopers, Five Frogs on a Log offers readers an entertaining and no-nonsense field guide to the mergers and acquisitions... more...

  • Practice What You Preachby David H. Maister

    Simon & Schuster UK 2012; Not Available

    In today's highly competitive realm of professional service firms, the quest for individual stardom is at an all-time high. The temptation to rack up the most billable hours and out-perform one's fellow advisers is often irresistible. But it is also shortsighted and terribly counterproductive, according to world-renowned authority and acclaimed author... more...

  • Practice What You Preachby David H. Maister

    Simon & Schuster UK 2012; Not Available

    In today's highly competitive realm of professional service firms, the quest for individual stardom is at an all-time high. The temptation to rack up the most billable hours and out-perform one's fellow advisers is often irresistible. But it is also shortsighted and terribly counterproductive, according to world-renowned authority and acclaimed author... more...

  • Starting up on your ownby Mike Johnson

    Pearson Education Limited 2012; US$ 29.41

    ?I wish this book had been available when I began my independent career. There?s only one word for it ? PRICELESS!!!? -Shay McConnon, psychologist, trainer, coach, magician and mentor ?Grounded in common-sense and humour and very clear about what can send you off track. - Norman Walker, former global head of Human Resources for... more...

  • Research Methodsby David Crowther; Geoff Lancaster

    Taylor and Francis 2012; US$ 41.95

    This is the ideal companion for those needing guidance when carrying out a research project in a management or a business-related subject. The text is succinct and concise, written with modular courses in mind for the reader to quickly gain an overall perspective of the fundamental areas and identify the key points that need to be addressed. This clear... more...

  • Clients for Lifeby Andrew Sobel; Jagdish Sheth

    Simon & Schuster 2001; US$ 15.99

    Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for -- the first in-depth, client-tested guide to developing lasting business relationships. What separates extraordinary professionals from ordinary ones? Why are some professionals always drawn into their clients' inner... more...