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Decision-Making & Problem Solving

Most popular at the top

  • The Shadow Negotiationby Deborah Kolb; Judith Williams

    Simon & Schuster 2001; US$ 26.00

    At last, here is a book that shows women how to recognize the Shadow Negotiation -- in which the unspoken attitudes, hidden assumptions, and conflicting agendas that drive the bargaining process play out -- and how to use that knowledge to their advantage. Each time people bargain over issues -- a promotion, a contract with a new client, a bigger... more...

  • Soft Systems Methodologyby Brian Wilson

    John Wiley & Sons, Ltd. 2003; US$ 79.95

    Conceptual model building is accepted as a key phase in Soft Systems Methodology. Despite the recognition of the importance of the SSM, students are still experiencing difficulty with the basic process of conceptual model building. This book addresses that issue. more...

  • The Go Pointby Michael Useem

    Crown Publishing Group 2006; US$ 15.00

    The Go Point?the moment of truth when you have to say ?yes? or ?no? when it?s time to get off the fence. Michael Useem?through dramatic storytelling?shows how to master the art and science of being decisive. He places you smack in the middle of people facing their go point, where actions?or lack of them?determined the fates of individuals, companies,... more...

  • Sarbanes-Oxley for Small Businessesby Peggy M. Jackson

    Wiley 2006; US$ 39.95

    PRAISE FOR Sarbanes-Oxley for Small Businesses: Leveraging Compliance for Maximum Advantage "One of the major reasons small businesses fail is the lack of internal controls. Sarbanes-Oxley for Small Businesses is an easy-to-follow book that I would recommend to any small business owner serious about the success of their business." —Scott... more...

  • Mastering Business Negotiationby Roy J. Lewicki; Alexander Hiam

    Wiley 2011; US$ 32.00

    Mastering Business Negotiation is a handy resource for any leader or manager who needs practical strategies and ideas when conducting business negotiations. Grounded in solid research, the authors - experts in the field of business negotiation - reduce the huge volume of available information into an accessible handbook for busy executives who need... more...

  • The Strategic Management of Intellectual Capital and Organizational Knowledgeby Nick Bontis

    Oxford University Press 2002; US$ 124.99

    The challenge of management is to create and supply knowledge to sustain organizational performance. This volume adopts a knowledge-based approach that includes the experience of individuals, the routine and processes that define the way of doing things in the organization, as well as the knowledge of customer needs and supplier strengths. more...

  • Build Your Customer Strategyby James G. Barnes

    Wiley 2006; US$ 27.95

    "The customer relationships that a company is able to cultivate represent the most important asset that will never appear on its balance sheet." -From Chapter 1 of Build Your Customer Strategy Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships spells out how to create profitable and lasting customer relationships.... more...

  • Communicate Effectivelyby Lani Arredondo

    McGraw-Hill 2007; US$ 7.95

    This hands-on, concise guide gives you 24 proven techniques for communicating clearly and managing conflicts. It features guidelines for everything from sharing information and gathering input from employees to handling disagreements to conducting results-driven meetings and presentations. more...

  • Moving Out of the Boxby Jana M. Kemp

    Greenwood Publishing Group 2007; US$ 35.00

    A veteran author and consultant shows how teams and team leaders can improve communication, make better decisions, and reach goals more effectively, quickly, and productively. more...

  • The Truth About Making Smart Decisions, Adobe Readerby Robert E. Gunther

    Pearson Education 2008; US$ 22.99

    This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Praise for The Truth About Making Smart Decisions   ? The Truth About Making Smart Decisions offers a truly valuable and entertaining journey through the complex terrain of decision making.... more...