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- Oxford University Press 2002; US$ 144.99
The challenge of management is to create and supply knowledge to sustain organizational performance. This volume adopts a knowledge-based approach that includes the experience of individuals, the routine and processes that define the way of doing things in the organization, as well as the knowledge of customer needs and supplier strengths. more...
- Wiley 2006; US$ 27.95
"The customer relationships that a company is able to cultivate represent the most important asset that will never appear on its balance sheet." -From Chapter 1 of Build Your Customer Strategy Build Your Customer Strategy: A Guide to Creating Profitable Customer Relationships spells out how to create profitable and lasting customer relationships.... more...
- Kogan Page 2006; US$ 17.95
Instant Creativity is a collection of tried and tested techniques to encourage individuals and groups make the most of their creativity. It offers over seventy quick and simple exercises to help find fresh ideas and solutions to problems. It is designed for combating a lack of inspiration, for brainstorming ideas for new projects, creating a better... more...
- McGraw-Hill Education 2002; US$ 7.95
The Powell Principles details the decision-making habits, success strategies, and leadership philosophies of Secretary of State Colin Powell. Filled with insights that are as refreshingly honest as they are grittily real, this concise, no-nonsense book reveals the keys to Powell's unprecedented success, keys that include: Walk the talk Be a... more...
- McGraw-Hill Education 2002; US$ 40.00
Famous "Work-Out" change-management tool explained by the people who helped develop it. GE's legendary Work-Out program played a key role in the company's phenomenal success over the past decade and has been implemented in many other organizations. Now three executives and consultants who developed the original Work-Out approach at GEoften working... more...
- McGraw-Hill Education 2007; US$ 24.95
When you're reasonable, you use the same strategies everyone else uses. You do things like set your goals a bit higher than last year's, say yes to things because everyone else likes them, and pad your deadlines so you can reach them on time. Being reasonable about your business will only bury you deeper in the pack. If you want to get out in front,... more...
- Pearson Education 2008; US$ 22.99
This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Praise for The Truth About Making Smart Decisions ? The Truth About Making Smart Decisions offers a truly valuable and entertaining journey through the complex terrain of decision making.... more...
- Worldwide Center for Organizational Development 2006; US$ 9.50
Effective and efficient critical thinking and problem-solving skills are prerequisites for individual and organisational performance and success. This Problem Solving Rapid Skill Builder booklet presents an overview of the steps needed to help better solve common work-related problems and introduces people to some of the more popular tools to assist... more...
- MobileReference.com 2008; US$ 5.99
The Art of War was compiled more than two and a half thousand years ago by a mysterious warrior-philosopher, Sun Tzu. The Art of War is still the most influential book of strategy in the world, studied by modern politicians, executives, and military leaders. The book had possibly influenced Napoleon, and even the planning of Operation Desert Storm.... more...