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  • The Balanced Scorecardby Nils-Gö Olve; ran; Sjö; Anna strand

    Wiley 2001; US$ 12.99

    Fast track route to understanding and implementing the balanced scorecard in your business Covers the key aspects of the balanced scorecard, from basing the balanced scorecard on the company's strategy and relating it to existing control systems to setting goals and monitoring progress Examples and lessons from some of the world's most successful... more...

  • Channel Managementby Patrick Forsyth

    Wiley 2001; US$ 22.00

    Fast track route to effective channel management Covers key channel management techniques, from deciding the mix and ensuring customer focus monitoring performance and channel innovation Examples and lessons from benchmark companies, including Sharp and Sanwa and ideas from the smartest thinkers Includes a glossary of key concepts and... more...

  • Coaching and Mentoringby Florence Stone

    Wiley 2002; US$ 22.00

    Fast track route to coaching and mentoring top performers for individual and organizational success Covers the key areas of coaching and mentoring, from conducting a training needs assessment and reinforcing quality performance and employee accountability to empowering top performers and applying mentoring to succession planning and diversity management... more...

  • Competitive Intelligenceby Jim Underwood

    Wiley 2001; US$ 22.00

    Fast track route to mastering the art of competitor intelligence Covers the fundamentals of competitor intelligence, from securing CEO buy-in and making sure the right people are in place to creating an internal intelligence system and setting up a war room Examples and lessons from some of the world's most intelligent businesses, including... more...

  • Complexity and Paradoxby Jim Underwood

    Wiley 2001; US$ 12.99

    Fast track route to mastering highly complex environments Covers the fundamentals of complexity, from encouraging iconoclastic behavior and setting up formal complexity training to using scenarios and gathering intelligence Examples and lessons from some of the world's most sophisticated businesses, including Microsoft, and ideas from the... more...

  • Crisis Managementby Jack Gottschalk

    Wiley 2000; US$ 12.99

    Fast track route to understanding crisis management Covers the key areas of crisis management from crisis planning and handling a global business crisis to crisis plan execution Examples and lessons from some of the world's most successful businesses, including Parsons Corporation, Pepsi Cola, Johnson and Johnson and General Motors, and ideas from... more...

  • E-Businessby Michael J. Cunningham

    Wiley 2002; US$ 12.99

    Fast track route to understanding and mastering e-business tools and opportunities Covers the key areas of e-business, from developing e-business strategies and learning how to complement existing business program to using e-business as a change management tool as well as a competitive weapon Examples and lessons from some of the world's most successful... more...

  • E-Financeby Andrew Fight

    Wiley 2002; US$ 12.99

    Fast track route to mastering the trends and technologies that underpin the development and expansion of e-finance Covers the key areas of IT and internet technologies, as well as competitive trends in the world of banking and the development of existing as well as new banking products that internet technologies have encouraged Examples and lessons... more...

  • E-Leadersby Peter S. Cohan

    Wiley 2002; US$ 12.99

    Fast insight into earning hard currency profit from the Internet Covers the key areas of the pyramid of Web business models, nine Internet business segments, and six core concepts for profiting from the Internet Examples and lessons from some of the world's most successful e-leaders, including GE, Dell, Cisco Systems and NTT DoCoMo, and ideas from... more...

  • E-Marketingby Steve Shipside

    Wiley 2001; US$ 12.99

    Fast track route to mastering all aspects of e-marketing Covers all the key techniques for successful e-marketing, from affiliation marketing to e-mail alerts, and from viral marketing to banner ads Examples and lessons from some of the world's most successful businesses, including Hotmail, Pepsi and Honda, and ideas from the smartest thinkers,... more...