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Information Management

  • ITIL® V3 - A Pocket Guideby

    Van Haren Publishing 2008; US$ 45.00

    This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. What are the key service management processes? What is the ?lifecycle? approach? Foreword Acknowledgements Introduction Introduction to the Service Lifecycle Lifecycle Phase: Service Strategy Lifecycle... more...

  • BiSL ? A Framework for Business Information Managementby

    Van Haren Publishing 2006; US$ 45.00

    BiSL products focus on Business Information Management: a professional approach to business information management and good co-ordination of the required processes has become essential. BiSL covers the effective integration of IT activities (in-house or outsourced) and overall information provision to the organization. Established nearly a decade ago... more...

  • Domain Driven Data Miningby

    Springer 2010; US$ 119.00

    Enhances the actionability and wider deployment of existing data-centered data mining through a combination of domain and business oriented factors, constraints and intelligence.Examines real-world challenges to and complexities of the current KDD methodologies and techniques.Details a paradigm shift from "data-centered pattern mining" to... more...

  • Organizing Around Intelligenceby Liang Thow Yick

    World Scientific Publishing Company 2004; US$ 101.00

    Organizing Around Intelligence introduces a new mindset and awareness in leading and managing human organizations. This paradigm shift is vital as humankind enters the intelligence era (the knowledge economy). Individual human beings are becoming better informed and educated. They carry knowledge structures of very high quality. Consequently, their... more...

  • ISO / IEC 20000: Dasby Jan van Bon (ed.)

    Van Haren Publishing 2010; US$ 20.00

    ISO 20000: A Pocket Guide provides an easy and accessible reference which will promote awareness of ISO 20000 as a valid international standard for IT service organizations; it supports ISO 20000 training and certification, whilst supplying the reader with the essential core content of the standard. This title has been endorsed by IPESC - the international... more...

  • ISO/IEC 20000 A Pocket Guideby Jan van Bon (ed)

    Van Haren Publishing 2008; US$ 20.00

    The goal of this Pocket Guide is to provide an easy to read document that explains the nature, content and aim of ISO 20000. It should bring ISO 20000 within reach of a vast international audience at a higher speed, by providing an easy accessible pocket guide: to promote the awareness and the acceptability of ISO 20000 as a valid standard for IT... more...

  • Enterprise Content Managementby Stephen A. Cameron

    British Informatics Society Limited 2011; US$ 48.99

    The enterprise content management tools and strategies introduced in this book enable the capture, management, storage and delivery of an organisation's information. The book is essential reading for executives contemplating or managing their information strategies and for enterprise architects involved in the delivery of ECM solutions. more...

  • Consumer-Centric Category Managementby ACNielsen; John Karolefski; Al Heller

    Wiley 2012; US$ 48.00

    In some parts of the world, especially in developing markets, category management today remains a stretch goal – a new idea full of untapped potential. In other areas, the original eight-step process that emerged in the late 1980’s forms the foundation of many companies’ approach to category management. In still others, particularly... more...

  • The IT Manager's Survival Guideby Rob Aalders; Peter Hind

    Wiley 2003; US$ 90.00

    Accessible, refreshingly candid, but above all helpful, this pragmatic guide addresses a real need by dealing with the problems that face the new IT manager. By providing a number of practical recommendations and approaches including how to make the transition from technical professional to manager and dealing with people, to giving advice and guidance... more...

  • Advances in Enterprise Engineering IIIby Will Aalst; John Mylopoulos; Norman M. Sadeh; Michael J. Shaw; Clemens Szyperski; Antonia Albani

    Springer 2009; US$ 64.95

    Constitutes the proceedings of the 5th International Workshop on Cooperation and Interoperability, Architecture and Ontology (CIAO!) and the 5th International Workshop on Enterprise and Organizational Modeling and Simulation (EOMAS) held at CAiSE 2009 in Amsterdam, The Netherlands, on June 8-9, 2009. more...