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Information Management

  • IT Governanceby Alan Calder; Steve Watkins

    Kogan Page 2015; US$ 95.00

    IT Governance offers a full understanding of how best to deal with information security risks, including an overview of the very latest industry standards in key markets around the world. more...

  • The Roles of Organisation Developmentby Dr Annamaria Garden; Professor Edgar Schein

    Ashgate Publishing Ltd 2015; US$ 79.95

    The Roles of Organisation Development by Dr Annamaria Garden introduces a radically new and original framework to explain organisation development work and how it is done. The origin of the book came out of a question asked by a woman OD practitioner: How do you do what you do? This book is Dr Garden?s answer to that question. Dr Garden found that... more...

  • Management Practice and Creative Destructionby Dr Steven Segal

    Ashgate Publishing Ltd 2015; US$ 129.95

    How do managers and leaders know what to do when they are caught off guard or taken by surprise? How do they create when they do not know what to do next? These are challenges of an organizational world of existential uncertainty; one where the future does not conform to but challenges our expectations and assumptions. Steven Segal demonstrates that... more...

  • The Future of the Professions: How Technology Will Transform the Work of Human Expertsby Richard Susskind; Daniel Susskind

    Oxford University Press 2015; US$ 19.99

    This book predicts the decline of today's professions and describes the people and systems that will replace them. In an Internet society, according to Richard Susskind and Daniel Susskind, we will neither need nor want doctors, teachers, accountants, architects, the clergy, consultants, lawyers, and many others, to work as they did in the 20th... more...

  • Information Systemsby Efrem G. Mallach

    CRC Press 2015; US$ 99.95

    Most information systems textbooks overwhelm business students with overly technical information they may not need in their careers. Information Systems: What Every Business Student Needs to Know takes a new approach to the required information systems course for business majors. For each topic covered, the text highlights key "Take-Aways" that... more...

  • The Dark Side of CRMby Bang Nguyen; Lyndon Simkin; Ana Isabel Canhoto

    Taylor and Francis 2015; US$ 59.95

    Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequences. Such bad behaviours, by firms and customers, have consequences for perceptions of trust and fairness, for endorsements and referrals, for repeat purchasing... more...

  • Enterprise Risk Managementby Philip E. J. Green

    Elsevier Science 2015; US$ 49.95

    Enterprise Risk Management: A Common Framework for the Entire Organization discusses the many types of risks all businesses face. It reviews various categories of risk, including financial, cyber, health, safety and environmental, brand, supply chain, political, and strategic risks and many others. It provides a common framework and terminology... more...

  • People, Processes, Services, and Thingsby Hazim Dahir; Bil Dry

    Business Expert Press 2015; US$ 29.95

    This book guides the reader through the technological advances, business needs, and societal shifts that drive the Internet of Everything (IoE). IoE offers many benefits to industries and organizations that embrace it, but there are real adoption and success barriers to address and overcome. In many cases, services are the solution because they drive... more...

  • The Oracle Way to Consulting: What it Takes to Become a World-Class Advisorby Kim Miller

    McGraw-Hill Education 2015; US$ 35.00

    Become a master consultant using the training program created and used by Oracle The Oracle Consulting Way provides the essential tools and people skills a consultant must have to build trusted client relationships that lead to long-term business. The book defines what a consultant is and explains how to communicate the correct expectations early... more...

  • Agent-based Models of the Economyby Riccardo Boero; Matteo Morini; Michele Sonnessa; Pietro Terna

    Palgrave Macmillan 2015; US$ 105.00

    Agent-based models are tools that provide researchers in economic fields with unprecedented analytical capabilities. This book describes the power of agent-based models along their methodology, and it provides several examples of applications spanning from public policy evaluation to financial markets. more...