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Knowledge Management

Most popular at the top

  • Knowledge and Social Capitalby Eric Lesser

    Taylor and Francis 2009; US$ 62.95

    Social capital - the informal networks, trust and common understanding among individuals in an organization - determines major competitive advantages in today's networked economy. Knowledge and Social Capital explains how social capital can drive collaboration, reconcile an organization's internal and external labor markets, and improve organizational... more...

  • Why CRM Doesn't Workby Frederick Newell; Seth Godin

    Wiley 2010; US$ 29.95

    CRM was supposed to help businesses better understand their customers and increase efficiency. Yet most companies are not getting the return they expected. Is it possible to make customers happy and, at the same time, improve ROI? Is there a practical, affordable way to get customers to say what they really want?   In Why CRM Doesn't Work ,... more...

  • A Practical Guide to Knowledge Managementby Brelade & Harman

    Thorogood Publishing 2005; US$ 180.00

    At last, a truly practical guide on how to identify, gather and harness the knowledge in your organisation. An expert but jargon-free guide to enable you to manage the knowledge in your organisation successfully - to identify, gather and use that knowledge to maximum advantage. Organise and manage all your knowledge resources properly and you will:... more...

  • Microsoft ® Office 2007 Business Intelligenceby Doug Harts

    McGraw-Hill Education 2007; US$ 42.00

    Extract and analyze mission-critical enterprise data using Microsoft Office 2007 This authoritative volume is a practical guide to the powerful new collaborative Business Intelligence tools available in Office 2007. Using real-world examples and clear explanations, Microsoft Office 2007 Business Intelligence: Reporting, Analysis, and Measurement... more...

  • Managing Global Innovationby Roman Boutellier; Oliver Gassmann; Maximilian Zedtwitz

    Springer 2008; US$ 139.00

    What are the secrets of competitive R&D on a global scale? Based on empirical research with hundreds of R&D executives from more than 80 companies amd 1000 R&D laboratories, the authors present new concepts and trends in global R&D management. Case studies from 22 best-practice companies illustrate how to put these concepts into practice. Adding new examples... more...

  • Systems Practice in Information Societiesby José-Rodrigo Córdoba-Pachón

    Taylor and Francis 2010; US$ 48.95

    As a collection of ideas and methodologies, systems thinking has made an impact in organizations and in particular in the information systems field. However, this main emphasis on organizations limits the scope of systems thinking and practice. There is a need first to use systems thinking in addressing societal problems, and second to enable people... more...

  • India and the Knowledge Economyby Carl J Dahlman

    World Bank Publications 2005; US$ 14.99

    In the global knowledge economy of the twenty-first century, India’s development policy challenges will require it to use knowledge more effectively to raise the productivity of agriculture, industry, and services and reduce poverty. India has made tremendous strides in its economic and social development in the past two decades. Its impressive... more...

  • Technological Innovation in Financeby Bernardo Batiz-Lazo; J. Carles Maixé-Altés; Paul Thomes

    Taylor and Francis 2012; US$ 49.95

    In this edited volume the editors highlight the relative importance of European actors in the globalization of technological change by documenting developments in France, Germany, Great Britain, The Netherlands, Spain and Sweden. Developments in Europe sit side by side with those in Mexico and the USA. more...

  • Business in the Cloudby Michael H. Hugos; Derek Hulitzky

    Wiley 2010; US$ 45.00

    A close look at cloud computing's transformational role in business Covering cloud computing from what the business leader needs to know, this book describes how IT can nimbly ramp up revenue initiatives, positively impact business operations and costs, and how this allows business leaders to shed worry about technology so they can focus on their... more...

  • Overload! How Too Much Information is Hazardous to your Organizationby Jonathan B. Spira

    Wiley 2011; US$ 45.00

    Timely advice for getting a grip on information overload in the workplace This groundbreaking book reveals how different kinds of information overload impact workers and businesses as a whole. It helps businesses get a grip on the financial and human costs of e-mail overload and interruptions and details how working in an information overloaded environment... more...