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Most popular at the top

  • The 2020 Workplaceby Jeanne C. Meister; Karie Willyerd

    HarperCollins 2010; US$ 15.99

    From well-respected human resources and corporate training experts Jeanne C. Meister and Karie Willyerd, a must-read guide to the innovative strategies that the best companies are using to create a workplace that the best talent chooses?both today and in 2020. In The 2020 Workplace , Meister and Willyerd offer a battle plan to start winning tomorrow?s... more...

  • The Supervisor's Survival Guideby Kris Cole

    Woodslane Press 2014; US$ 19.99

    Being a manager or a supervisor is one of the most important, and most difficult, jobs in any organisation. Whether you lead a small or a large team or work in a public, private or not-for-profit enterprise, you?re likely to need plenty of tools for dealing with your team and bringing out their best. more...

  • The EQ Interviewby Adele B. LYNN

    AMACOM 2008; US$ 2.99

    The only book of its kind- co-published with the Society for Human Resource Management. more...

  • Corporate Psychopathsby Mr Clive Boddy

    Palgrave Macmillan 2011; US$ 105.00

    Psychopaths are little understood outside of the criminal image. However, as the recent global financial crisis highlighted, the behavior of a small group of managers can potentially bring down the entire western system of business. This book investigates who they are, why they do what they do and what the consequences of their presence are. more...

  • Organizational Designby Richard M. Burton; Børge Obel; Dorthe Døjbak Håkonsson

    Cambridge University Press 2015; US$ 44.00 US$ 36.08

    A step-by-step guide to organizational design for executives and MBA students. This third edition includes practical steps for implementation. more...

  • The Big Book of Customer Service Training Gamesby Peggy Carlaw; Vasudha Deming

    McGraw-Hill Education 1998; US$ 26.00 US$ 21.32

    Help your employees to excel in dealing with the public with this stimulating, fun-filled collection of customer service training games. Designed not only to teach important skills but also to spark enthusiasm and a high level of involvement in the participants, these games utilize entertaining and instructive techniques such as role-playing, charades,... more...

  • The Extraordinary Coach: How the Best Leaders Help Others Growby John Zenger; Kathleen Stinnett

    McGraw-Hill Education 2010; US$ 32.95 US$ 27.02

    COACH YOUR BUSINESS TO SUCCESS USING THIS ?INTERACTIVE? APPROACH FROM TWO OF TODAY?S MOST FORWARD-THINKING LEADERSHIP GURUS ?A wonderful and indispensable guide to the practice of coaching. The authors are among the most seasoned practitioners around . . . and it shows! Whether you are coaching subordinates or clients, you will want to keep this... more...

  • Building Your Team's Morale, Pride, and Spiritby Center for Creative Leadership (CCL); Gene Klann

    Wiley 2011; US$ 16.00 US$ 13.87

    To build morale, pride, and spirit, a leader needs to possess certain characteristics and skills. This book will help you determine your current level of readiness in these areas. It describes two key factors: time spent together in shared experiences and communication among team members. When morale, pride, and spirit are enhanced, there is a positive... more...

  • Breathe, Stretch & Moveby Dinah Bradley; Tania Clifton-Smith

    Random House New Zealand 2013; US$ 13.12

    Break the cycle of tension and exhaustion in the workplace and learn how to have greater energy through correct breathing. Workers today are becoming more sedentary. We are thinking more and using our bodies less - we communicate all day with a computer screen, becoming so absorbed that our shoulders tense, our breathing changes, we hold our breath... more...

  • Diversity in the Workforceby Marilyn Y. Byrd; Chaunda L. Scott

    Taylor and Francis 2014; US$ 78.95

    Diversity in the Workforce is a comprehensive, integrated teaching resource providing students with the tools and methodologies they need to negotiate effectively the multicultural workplace, and to counter issues of discrimination and privilege. Written from an American perspective, the book not only covers the traditional topics of race, gender,... more...