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- International Labour Office 2012; US$ 5.00
This manual presents a data collection strategy for measuring volunteer work that is cost-effective and reliable. It provides a definition of volunteer work, a measurement methodology to identify volunteer workers and their characteristics, and an estimation methodology to value their work. The 18th ICLS discussed and approved the Manual in 2008, making... more...
- Taylor and Francis 2012; US$ 72.95
The majority of textbooks on HRM tend to focus on the administrative side of the subject and fail to examine its strategic importance. This book is intended to redress the balance and, taking strategy as its starting point, it looks at the overall role of HRM in the organization. The author explores strategic human resource management through chapters... more...
- Houghton Mifflin Harcourt 2012; US$ 15.95
An economist at Berkeley looks at the major shifts taking place in the U.S. economy and reveals the surprising winners and losers?specifically, which kinds of jobs will drive economic growth and where they?ll be located?while exploring how communities can transform themselves into dynamic innovation hubs. more...
- Wiley 2012; US$ 58.00
The revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMART (Structured Meeting And Relating Techniques) approach, The Secrets of Facilitation can help to achieve stellar results when managing, presenting,... more...
- Palgrave Macmillan 2009; US$ 57.00
Performance is the key outcome of high morale, and the reason why it should be taken so seriously: with research gathered from some of the world's largest employee opinion databases and best academic centres, the authors lay out the morale-performance connection. more...
- Wiley 2011; US$ 11.47
The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater... more...
- Palgrave Macmillan 2013; US$ 35.00
A thoroughly tested, distinctive alternative to the appraisal process that draws on well-established principles of organizational behavior. Based around Tim Baker's '5 Conversations' approach, and with a timely focus on fostering innovation, this book is practical and easy to use ? featuring case studies, interviews and useful templates. more...
- Taylor and Francis 2012; US$ 54.95
In today?s complex and ever-changing world it has become obvious that even highly developed knowledge and skills are no longer sufficient to meet new challenges, situations and problems facing individuals, organisations and nations. This raises an enormous and potentially confusing issue for educators and trainers: how is it possible to generate and... more...