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  • Hesselbein on Leadershipby Frances Hesselbein; Jim Collins

    Wiley 2002; US$ 17.95

    The woman BusinessWeek called the "grande dame of American management" shares her vision of leadership Frances Hesselbein rose from a volunteer troop leader to become CEO of the Girl Scouts of the USA. During her tenure Hesselbein transformed the Girl Scouts and created one of the most vibrant and recognized organizations in the world. In the course... more...

  • Abolishing Performance Appraisalsby Tom Coens; Mary Jenkins

    Berrett-Koehler Publishers 2002; US$ 21.95

    Performance appraisals are used in the overwhelming majority of workplaces. Yet, most organizations that use appraisal-and a similar percentage of givers and receivers of appraisal-are dissatisfied with the process. Many are beginning to deeply question whether appraisal is necessary and consistent with the work culture espoused by progressive organizations.... more...

  • Manual on the measurement of volunteer workby International Labour Office

    International Labour Office 2012; US$ 5.00

    This manual presents a data collection strategy for measuring volunteer work that is cost-effective and reliable. It provides a definition of volunteer work, a measurement methodology to identify volunteer workers and their characteristics, and an estimation methodology to value their work. The 18th ICLS discussed and approved the Manual in 2008, making... more...

  • Cultural Agilityby Paula Caligiuri

    Wiley 2013; US$ 36.95

    HR professionals' guide to creating a culturally agile talent pipeline Succeeding in today's global economy requires organizations to acquire, develop, and retain professionals who can operate effectively around the world, irrespective of country or culture. More than ever before, organizations need a pipeline of professionals who possess cultural... more...

  • Dealing with the Tough Stuffby Darren Hill; Alison Hill; Sean Richardson

    Wiley 2012; US$ 30.00

    How to handle difficult discussions in the workplace Packed with practical and pragmatic suggestions and methods for dealing with the tough stuff at work, this unique and helpful book features simple diagnostics, models, and processes that you can put to use immediately. The author team shares their years of research and experience so that you can... more...

  • 50 Top Tools for Coachingby Gillian Jones

    Kogan Page 2012; US$ 39.95

    50 Top Tools for Coaching contains a selection of forms, models and exercises and an explanation of how and when to use them. Tools are provided to cover all aspects of a coaching relationship, from coaching briefs and contracts through to planning for the future. The Toolkit is designed to be used like a reference book to dip into the topic when... more...

  • Help Them Grow or Watch Them Goby Beverly Kaye; Julie Winkle Giulioni

    Berrett-Koehler Publishers 2012; US$ 17.95

    Bestselling author and top authority on career development shows how managers and supervisors can support employees? career development ? and thereby increase employee engagement, satisfaction, job-fit, passion, and work contribution ? by having frequent short conversations with employees about their career options, needs, and passions. more...

  • Handbook of Organizational Justiceby Jerald Greenberg; Jason A. Colquitt

    Taylor and Francis 2013; US$ 165.00

    This handbook by Jerry Greenberg and Jason Colquitt brings together an exciting set of chapters that demonstrates both the breadth and the continuing vitality of the field of organizational justice. Both researchers and practitioners with organizational more...

  • Coaching for Performanceby John Whitmore

    Nicholas Brealey Publishing 2010; US$ 24.95

    This extensively revised and expanded new edition clearly explains the principles of coaching, with illustrations from business and sport. more...

  • Coaching Across Culturesby Philippe Rosinski

    Nicholas Brealey Publishing 2010; US$ 35.00

    Written for coaches, executives, and managers, Coaching Across Cultures introduces an innovative form of coaching—one to meet the demands of a diverse international workplace. By leveraging cultural differences, Rosinski explains, individuals can turn powerful ideas into action and discover creative solutions to problems. Real-life examples and... more...