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- Wiley 2010; US$ 24.95
When you think of a great business, you often think of its clients. They're not just happy customers; they're raving fans who'll take time out of their day to tell you or anyone within range just how much they love that business. They'll line up before dawn for its latest product offering, create buzz, and treat the brand as a personal status symbol.... more...
- Tectum Verlag 2011; US$ 18.30
Hauptbeschreibung Plakate kleben ist gut, das Web 2.0 ist besser. Alle gehen ins Internet - auch die Parteien buhlen dort um die Aufmerksamkeit der Wähler, um ihr Ranking bei Google, ihre Follower bei Twitter und darum, dass möglichst viele den "Gefällt mir"-Button anklicken. Rechtzeitig vor jeder Wahl engagieren sie sich online. Dann wird getwittert,... more...
- Goodfellow Publishers Ltd 2011; US$ 9.49
This case study is part of the Contemporary Cases Online series. The series provides critical case studies that are original, flexible, challenging, controversial and research-informed, driven by the needs of teaching and learning. more...
- Ashgate Publishing Ltd 2013; US$ 119.95
Germanys economic miracle is a widely-known phenomenon, and the world-leading, innovative products and services associated with German companies are something that others seek to imitate. In The Made in Germany Champion Brands, Ugesh A. Joseph provides an extensively researched, insightful look at over 200 of Germanys best brands... more...
- The Crown Publishing Group 2011; US$ 16.95
Sure-Fire, Can't-Miss Tips, Techniques, and Ideas for Building Lifelong Customer Loyalty Imagine having the customer-service secrets of the world's most successful businesses right at your fingertips . With this book you can! Authors Donna Greiner and Theodore Kinni spent five years uncovering how Nordstrom, Southwest Airlines, Ritz-Carlton,... more...
- Schlütersche Verlagsgesellschaft 2015; US$ 10.97
Wenn der MDK kommt, herrscht bei vielen stationären und ambulanten Pflegeeinrichtungen große Aufregung: Welche Mängel werden die Prüfer finden? Was steht hinterher im Bericht? Wie wird die Note ausfallen? more...
- Marshall Cavendish 2012; US$ 5.00
Every company, product and service is considered to be a brand today. How you manage and grow that brand can make or break your business. This book contains 100 great branding ideas, extracted from the worlds best companies. more...
- AMACOM 2009; US$ 19.95
The ultimate activity guide to mastering the art of exceptional customer service. more...
- Wiley 2004; US$ 55.00
"Troy Waugh—‘the rainmakers’ rainmaker’—has provided a well-designed blueprint for selling professional services that skillfully draws upon his more than thirty years in the field. This practical, highly focused guide to the selling process can help our firms achieve sales successes measured not only by effort but also... more...