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- Palgrave Macmillan 2012; US$ 44.00
Explores the changing business landscape of the 21st century and what it means for organizations. The author presents a new model for how to think about and handle the complex world of business from a managerial and innovative perspective with tips and tools for motivating and engaging your organization, clients and customers. more...
- HRD Press 2003; US$ 99.95
This collection of activities, self-assessments, and exercises is especially useful as a resource to introduce the issue of conflict and its resolution as a part of workshops on management, leadership, communication, negotiation and diversity. The book is fully reproducible and flexibly organized in two sections. Part One includes twenty-five interactive... more...
- Free Press 2011; US$ 11.99
From the multimillion-copy bestselling author of The 7 Habits of Highly Effective People ?hailed as the #1 Most Influential Business Book of the Twentieth Century? The 3rd Alternative introduces a breakthrough approach to conflict resolution and creative problem solving. One of Time magazine?s 25 most influential Americans, Dr. Stephen R. Covey... more...
- Simon & Schuster UK 2011; US$ 27.15
In any conflict, the First Alternative is my way, and the Second Alternative is your way. The fight always boils down to a question of whose way is better. This book presents a new and practical, but incredibly effective and eye-opening, way to reach resolution through using the 'Third Alternative'. The Third Alternative moves beyond your way or my... more...
- HRD Press 1996; US$ 149.95
This book contains a variety of fully reproducible exercises to teach and reinforce the skills necessaryto be a successful negotiator. Each Activity includes a detailed description of the exercise, the steps to follow, additional resources and lecture notes for the trainer. Training Objectives.: Evaluate participant's current negotiation skills; Demonstrate... more...
- Penguin Group US 2008; US$ 12.99
Now fully revised and updated-the must-have guide to acing the interview and landing the dream job For the past decade, 60 Seconds & You're Hired! has helped thousands of job seekers get the perfect job by excelling at the crucial job interview. Now, in this new edition, America's top career coach Robin Ryan offers proven strategies to help... more...
- McGraw-Hill Education 2011; US$ 22.00
Open the throttle on your sales potential?and leave your competitors in the dust! Selling today can be brutal. You need to rev it up if you want to close more deals. Accelerate the Sale shows how to: Qualify Buyers Using Just Two Well-Selected Words Develop Your Marketplace Superiority Acquire unparalleled persuasive language techniques... more...
- Taylor and Francis 2006; US$ 68.95
This excellent book remapsáthe limits and possibilities of change, clearly shifting the focus from outmoded debates on agency and structure to new practice-based discourses on agency and change. Offering readers a selective andácriticaláreview of key literature and empirical research, it will help students contextualize this complex subject area and... more...
- Berrett-Koehler Publishers 2008; US$ 16.95
From the authors of the international bestseller Leadership and Self-Deception comes a groundbreaking work that instills hope and inspires reconciliation. Through a moving story of parents who are struggling with their children and with problems that have come to consume their lives, we learn from once-bitter enemies the way to find peace whenever... more...
- Taylor and Francis 2004; US$ 56.95
The 1980s and 1990s have been a time of change for organizations, with a preoccupation for changing `organizational culture', a concept attributed to anthropology. These changes have been accompanied by questions about different styles of organizing. In both public and private sector organizations and in the first and third worlds, there is now a concern... more...