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Office Management

Most popular at the top

  • The Dictionary of Corporate Bullshitby Lois Beckwith

    Crown Publishing Group 2006; US$ 9.95

    This caustically funny Webster?s of the workplace cuts to the true meaning of the inane argot spouted in cubicles and conference rooms across the land. At a price even an intern can afford and in a handy paperback format that won?t weigh down your messenger bag or briefcase, The Dictionary of Corporate Bullshit is a hilarious guide to the smoke-screen... more...

  • Best Practices: Managing Peopleby Barry Silverstein

    HarperCollins 2009; US$ 10.99

    In today's hypercompetitive business climate, managers who help employees achieve their individual potential stand to get?and stay?ahead. Managing People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Delegate the right work to the right employee Motivate people to outperform the competition Establish... more...

  • The Concise Guide to Telephone Tacticsby Neil Thomas

    Thorogood Publishing 2004; US$ 16.95

    This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation. more...

  • What the Customer Wants You to Knowby Ram Charan

    Penguin Group US 2007; US$ 21.95

    From the bestselling author of What the CEO Wants You to Know ?how to rethink sales from the outside in ?We have to face the truth: the process of selling is broken . Customers have more choices and are under intense pressure. Yet few companies are facing this reality. When they don?t, a lingering malaise sets in.? More than ever these days,... more...

  • The Fast Facilitatorby Anthony Landale; Mica Douglas

    HRD Press 2008; US$ 99.95

    Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual – and the focus of these 125 tested and proven-effective activities for trainers. The Activities are grouped under five critical points of contact trainers have with participants.... more...

  • Inhuman Resourcesby Michael Stanford

    Allen & Unwin 2009; US$ 18.17

    An invaluable (and laugh-out-loud funny) reference for anyone who works in an office, Inhuman Resources turns the spotlight on the toxic individuals in today's workplace, providing insights into their childhood, character traits, their future demise/success, and most importantly how they spread more...

  • Working for You Isn't Working for Meby Katherine Crowley; Kathi Elster

    Penguin Group US 2009; US$ 16.00

    The guide for anyone who deals with difficult authority figures at work. Sooner or later, we all have to work for someone we can't stand-whether it's an inept supervisor, an undermining department head, or an overly demanding client. When that happens, some people quit, some suffer in silence, and others cope by sulking, obsessing, or retaliating.... more...

  • Monday Morning Motivationby David Cottrell

    HarperCollins 2009; US$ 17.99

    From David Cottrell, author of Monday Morning Choices and Monday Morning Mentoring , comes Monday Morning Motivation , the latest addition to his Monday Morning series. This step-by-step guide explains how to generate the positive energy found in successful organizations, providing readers with the tools to discover Synchronization, Speed, Communication,... more...

  • Make Your Workplace Greatby Steven J. Stein

    Wiley 2009; US$ 39.95

    What Steven J. Stein found out about creating and sustaining great workplaces The proprietary and cutting-edge research carried out by the author led to outcomes that shed new light on management practice and strategy. The 7 Keys presented in this book, when implemented, will produce immediate results and long-term enhanced performance. You will... more...

  • The Human Side of Outsourcingby Stephanie J. Morgan

    Wiley 2012; US$ 89.95

    The Human Side of Outsourcing considers outsourcing from both management and staff perspectives. The book includes chapters on cultural and individual differences, the life-cycle approach, best practices, and recruitment, as well as featuring informative case studies from the field. Practitioner-focused but with a strong foundation in theory and... more...