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Office Management

Most popular at the top

  • Facility Servicesby Jens Nävy; Matthias Schröter

    Springer 2013; US$ 69.99

    Seit der Veröffentlichung der DIN EN 15221 in den Jahren 2007 ? 2011 hat sich das Verständnis des Facility Management im europäischen Kontext konkretisiert. Die Fokussierung auf die Durchführung und Optimierung der unterstützenden Prozesse einer Organisation hat auch die Differenzierung zwischen Managementaspekten und operativen Leistungen verdeutlicht.... more...

  • The Dictionary of Corporate Bullshitby Lois Beckwith

    Crown Publishing Group 2006; US$ 9.95

    This caustically funny Webster?s of the workplace cuts to the true meaning of the inane argot spouted in cubicles and conference rooms across the land. At a price even an intern can afford and in a handy paperback format that won?t weigh down your messenger bag or briefcase, The Dictionary of Corporate Bullshit is a hilarious guide to the smoke-screen... more...

  • A Survival Guide for Working with Bad Bossesby Gini Graham Scott

    AMACOM 2005; US$ 15.00

    For anyone stuck with the "boss from hell," here's a must-have manual. more...

  • Best Practices: Managing Peopleby Barry Silverstein

    HarperCollins 2009; US$ 10.99

    In today's hypercompetitive business climate, managers who help employees achieve their individual potential stand to get?and stay?ahead. Managing People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Delegate the right work to the right employee Motivate people to outperform the competition Establish... more...

  • The Concise Guide to Telephone Tacticsby Neil Thomas

    Thorogood Publishing 2004; US$ 16.95

    This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation. more...

  • What the Customer Wants You to Knowby Ram Charan

    Penguin Group US 2007; US$ 21.95

    From the bestselling author of What the CEO Wants You to Know ?how to rethink sales from the outside in ?We have to face the truth: the process of selling is broken . Customers have more choices and are under intense pressure. Yet few companies are facing this reality. When they don?t, a lingering malaise sets in.? More than ever these days,... more...

  • The Fast Facilitatorby Anthony Landale; Mica Douglas

    HRD Press 2008; US$ 99.95

    Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual – and the focus of these 125 tested and proven-effective activities for trainers. The Activities are grouped under five critical points of contact trainers have with participants.... more...

  • Authentic Conversationsby James D. Showkeir; Maren S. Showkeir

    Berrett-Koehler Publishers 2008; US$ 19.95

    In this groundbreaking new book, the Showkeirs take something people typically think of as merely functional?ordinary conversations?and show the power they have to create, sustain, and change the very nature of workplace culture. Conversations can lead to an engaged and energized workforce, or to one that is alienated and uninspired. If you want to... more...

  • Getting Things Done When You Are Not in Chargeby Geoffrey M Bellman

    Berrett-Koehler Publishers 2001; US$ 18.95

    You are not in charge and you want to make a difference: that is the dilemma. You may not know who is in charge in today's changing, temporary, and virtual organizations, but you know you are not! You are searching for ways to contribute through the work you do and gain some personal satisfaction in the process. This book can help you do just that. In... more...

  • Inhuman Resourcesby Michael Stanford

    Allen & Unwin 2009; US$ 18.17

    An invaluable (and laugh-out-loud funny) reference for anyone who works in an office, Inhuman Resources turns the spotlight on the toxic individuals in today's workplace, providing insights into their childhood, character traits, their future demise/success, and most importantly how they spread more...