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- HarperCollins Publishers 2013; Not Available
What do we do when things go wrong in a fast world? Many of us go for the quick fix that delays the problem rather than solving it. To make real progress we need real solutions ? we need to take time for THE SLOW FIX. more...
- Crown Publishing Group 2006; US$ 9.95
This caustically funny Webster?s of the workplace cuts to the true meaning of the inane argot spouted in cubicles and conference rooms across the land. At a price even an intern can afford and in a handy paperback format that won?t weigh down your messenger bag or briefcase, The Dictionary of Corporate Bullshit is a hilarious guide to the smoke-screen... more...
- HarperCollins 2009; US$ 10.99
In today's hypercompetitive business climate, managers who help employees achieve their individual potential stand to get?and stay?ahead. Managing People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Delegate the right work to the right employee Motivate people to outperform the competition Establish... more...
- Thorogood Publishing 2004; US$ 16.95
This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation. more...
- Penguin Group US 2007; US$ 21.95
From the bestselling author of What the CEO Wants You to Know ?how to rethink sales from the outside in ?We have to face the truth: the process of selling is broken . Customers have more choices and are under intense pressure. Yet few companies are facing this reality. When they don?t, a lingering malaise sets in.? More than ever these days,... more...
- HRD Press 2008; US$ 99.95
Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual and the focus of these 125 tested and proven-effective activities for trainers. The Activities are grouped under five critical points of contact trainers have with participants.... more...
- Allen & Unwin 2009; US$ 18.17
An invaluable (and laugh-out-loud funny) reference for anyone who works in an office, Inhuman Resources turns the spotlight on the toxic individuals in today's workplace, providing insights into their childhood, character traits, their future demise/success, and most importantly how they spread more...
- Penguin Group US 2009; US$ 16.00
The guide for anyone who deals with difficult authority figures at work. Sooner or later, we all have to work for someone we can't stand-whether it's an inept supervisor, an undermining department head, or an overly demanding client. When that happens, some people quit, some suffer in silence, and others cope by sulking, obsessing, or retaliating.... more...
- HarperCollins 2009; US$ 17.99
From David Cottrell, author of Monday Morning Choices and Monday Morning Mentoring , comes Monday Morning Motivation , the latest addition to his Monday Morning series. This step-by-step guide explains how to generate the positive energy found in successful organizations, providing readers with the tools to discover Synchronization, Speed, Communication,... more...