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Most popular at the top
- Thorogood Publishing 2004; US$ 16.95
This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation. more...
- HRD Press 2008; US$ 99.95
Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual and the focus of these 125 tested and proven-effective activities for trainers. The Activities are grouped under five critical points of contact trainers have with participants.... more...
- Berrett-Koehler Publishers 2008; US$ 19.95
In this groundbreaking new book, the Showkeirs take something people typically think of as merely functional?ordinary conversations?and show the power they have to create, sustain, and change the very nature of workplace culture. Conversations can lead to an engaged and energized workforce, or to one that is alienated and uninspired. If you want to... more...
- Berrett-Koehler Publishers 2001; US$ 18.95
You are not in charge and you want to make a difference: that is the dilemma. You may not know who is in charge in today's changing, temporary, and virtual organizations, but you know you are not! You are searching for ways to contribute through the work you do and gain some personal satisfaction in the process. This book can help you do just that.In... more...
- Allen & Unwin 2009; US$ 18.17
An invaluable (and laugh-out-loud funny) reference for anyone who works in an office, Inhuman Resources turns the spotlight on the toxic individuals in today's workplace, providing insights into their childhood, character traits, their future demise/success, and most importantly how they spread more...
- Wiley 2010; US$ 76.95 US$ 66.69
The Electronic Medical Record (EMR) - is the essential underpinning of any significant healthcare reform and is the more comprehensive record than the Electronic Health Record (EHR). This book clarifies the Crucial Decisions that result in successful EMR adoption and avoidance of expensive EMR mistakes. It provides timely insight in leveraging ARRA/HiTech,... more...
- Wiley 2010; US$ 69.00 US$ 59.80
Praise for VIRTUAL TEAM SUCCESS "There's no school for this yet, but when the first is established, Virtual Team Success: A Practical Guide for Working and Leading from a Distance will certainly be the core curriculum." JESSICA LIPNACK AND JEFFREY STAMPS, CEO and co-founders, NetAge " Virtual Team Success is... more...
- Wiley 2011; US$ 21.95 US$ 19.50
Work isn't working. We all love to hate our jobs. Everyone moans about the same things: we're not listened to; we're not trusted; we spend our time in pointless meetings; we’re weighed down by bureaucracy; we hate our boss; we're overloaded and work saps time and energy from the rest of our lives. It shouldn't be... more...
- Palgrave Macmillan 2011; US$ 48.00
High levels of well-being at work is good for the employee and the organization. It means lower sickness-absence levels, better retention and more satisfied customers. People with higher levels of well-being live longer, have happier lives and are easier to work with. This book shows how to improve well-being in your organization. more...