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Office Management

Most popular at the top

  • Workplace Safetyby Randall W. Ferris; Daniel Murphy

    Elsevier Science 2015; US$ 49.95

    Workplace Safety: Establishing an Effective Violence Prevention Program includes a powerful model on how to overcome organizational rationalization, objection, and denial when confronted with proposing a workplace violence protection program. The book offers real-life cases studies on how violence was successfully avoided using the book?s program,... more...

  • A Woman?s Place is in the Boardroomby P. Thomson; J. Graham; T. Lloyd

    Palgrave Macmillan UK 2008; US$ 48.40

    In the bestseller A Woman's Place is in the Boardroom the authors described the problem, gave comprehensive views of how it looked from both sides, and presented the arguments for positive change. This book is all about the 'how to'. It takes all the arguments and analysis of the first book, and focuses on how to apply it and what to do. more...

  • A Survival Guide for Working with Bad Bossesby Gini Graham Scott

    AMACOM 2005; US$ 15.00

    For anyone stuck with the "boss from hell," here's a must-have manual. more...

  • The Concise Guide to Telephone Tacticsby Neil Thomas

    Thorogood Publishing 2004; US$ 16.95

    This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation. more...

  • The Fast Facilitatorby Anthony Landale; Mica Douglas

    HRD Press 2008; US$ 99.95

    Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual – and the focus of these 125 tested and proven-effective activities for trainers. The Activities are grouped under five critical points of contact trainers have with participants.... more...

  • Authentic Conversationsby James D. Showkeir; Maren S. Showkeir

    Berrett-Koehler Publishers 2008; US$ 19.95

    In this groundbreaking new book, the Showkeirs take something people typically think of as merely functional?ordinary conversations?and show the power they have to create, sustain, and change the very nature of workplace culture. Conversations can lead to an engaged and energized workforce, or to one that is alienated and uninspired. If you want to... more...

  • Getting Things Done When You Are Not in Chargeby Geoffrey M Bellman

    Berrett-Koehler Publishers 2001; US$ 18.95

    You are not in charge and you want to make a difference: that is the dilemma. You may not know who is in charge in today's changing, temporary, and virtual organizations, but you know you are not! You are searching for ways to contribute through the work you do and gain some personal satisfaction in the process. This book can help you do just that.In... more...

  • Inhuman Resourcesby Michael Stanford

    Allen & Unwin 2009; US$ 18.17

    An invaluable (and laugh-out-loud funny) reference for anyone who works in an office, Inhuman Resources turns the spotlight on the toxic individuals in today's workplace, providing insights into their childhood, character traits, their future demise/success, and most importantly how they spread more...

  • Make Your Workplace Greatby Steven J. Stein

    Wiley 2009; US$ 39.95 US$ 34.99

    What Steven J. Stein found out about creating and sustaining great workplaces The proprietary and cutting-edge research carried out by the author led to outcomes that shed new light on management practice and strategy. The 7 Keys presented in this book, when implemented, will produce immediate results and long-term enhanced performance. You will... more...

  • Keyboarding Made Simpleby Leigh E. Zeitz

    Crown/Archetype 2010; US$ 12.95

    Leave hunt-and-peck to the chickens. Effective and efficient keyboarding is more than tapping the correct letter. Designed for individual and classroom use, this book teaches you to react to letters instead of finding them on the keyboard. This breakthrough guide brims with step-by-step exercises for keyboarding with ease. Develop your digital dexterity... more...