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- Wiley 2012; US$ 19.99
Ken Withee is a Microsoft Certified Technology Specialist and president of Portal Integrators LLC, specialists in Microsoft SharePoint, SharePoint Online, and Office 365. Jennifer Reed is a program manager at Microsoft and founder of Cloud611, which specializes in Content Management Systems (CMS), SharePoint, and Office 365. more...
Perfect Phrases for Office Professionals: Hundreds of ready-to-use phrases for getting respect, recognition, and results in today?s workplaceMcGraw-Hill Education 2011; US$ 12.00
Meryl Runion, CSP , is the founder of SpeakStrong, Inc. Susan Fenner, Ph.D. , is the manager of Education and Events at the International Association of Administrative Professionals (IAAP). more...
- McGraw-Hill Education 1999; US$ 14.95
Why Managers Fail as Coaches. So What Does All This Mean? Motivation--The Theories You Can and Can't Use. An Alternative to Psychoterapy. A Theory You Can Put to Practical Use. Avoiding the Communication Problem. A Practical Approach to Managing People in Business. The Magic of Feedback. Coaching Analysis. Coaching: The Face-to-Face Discussion.... more...
Perfect Phrases for Negotiating Salary and Job Offers: Hundreds of Ready-to-Use Phrases to Help You Get the Best Possible Salary, Perks or PromotionMcGraw-Hill Education 2006; US$ 9.95
Matthew and Nanette DeLuca are the authors of the bestsellers Best Answers to the 201 Most Frequently Asked Interview Questions and More Best Answers to the 201 Most Frequently Asked Interview Questions . Matt is a principal in the Management Resource Group?a human resource consulting, training, and recruiting company. More of their great career... more...
- HarperCollins 2009; US$ 10.99
In today's hypercompetitive business climate, managers who help employees achieve their individual potential stand to get?and stay?ahead. Managing People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Delegate the right work to the right employee Motivate people to outperform the competition Establish... more...
- Thorogood Publishing 2004; US$ 16.95
This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation. more...
- Penguin Publishing Group 2007; US$ 21.95
From the bestselling author of What the CEO Wants You to Know ?how to rethink sales from the outside in ?We have to face the truth: the process of selling is broken . Customers have more choices and are under intense pressure. Yet few companies are facing this reality. When they don?t, a lingering malaise sets in.? More than ever these days,... more...
- HRD Press 2008; US$ 99.95
Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual and the focus of these 125 tested and proven-effective activities for trainers. The Activities are grouped under five critical points of contact trainers have with participants.... more...
- Berrett-Koehler Publishers 2008; US$ 19.95
AUTHENTIC CONVERSATIONS Moving from Manipulation to Truth and Commitment In this groundbreaking new book, the Showkeirs take something people typically think of as merely functional?ordinary conversations?and show the power they have to create, sustain, and change the very nature of workplace culture. Conversations can lead to an engaged and energized... more...