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- Palgrave Macmillan 2015; US$ 28.00
Culture is a game changer. In It Takes More than Casual Fridays and Free Coffee , Adams includes stories and practical advice as well as related exercises and assessments to help you identify company and personal strengths and weaknesses. This book is your front-row seat to building and perpetuating a successful culture in any business. more...
- Oak Tree Press 2015; US$ 7.50
In 1643, the undefeated Japanese sword-master, Miyamoto Musashi, wrote a book known as The Book of the Five Rings, in which he described his understanding of what it took to survive life and death duels. In his mid-50s when writing, he had reached a point of clarity where he saw that real expertise was based on mastering of basic principles ? that... more...
- HarperCollins 2009; US$ 10.99
In today's hypercompetitive business climate, managers who help employees achieve their individual potential stand to get?and stay?ahead. Managing People , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Delegate the right work to the right employee Motivate people to outperform the competition Establish... more...
- Thorogood Publishing 2004; US$ 16.95
This is a comprehensive guide to using the telephone in business featuring numerous examples of best practice, how to use it for selling, gaining appointments and recovery of debt in a credit collection situation. more...
- Penguin Publishing Group 2007; US$ 21.95
From the bestselling author of What the CEO Wants You to Know ?how to rethink sales from the outside in ?We have to face the truth: the process of selling is broken . Customers have more choices and are under intense pressure. Yet few companies are facing this reality. When they don?t, a lingering malaise sets in.? More than ever these days,... more...
- HRD Press 2008; US$ 99.95
Are you maximizing every opportunity to connect with participants before, during and after training? This is the key to optimizing the learning experience of every individual and the focus of these 125 tested and proven-effective activities for trainers. The Activities are grouped under five critical points of contact trainers have with participants.... more...
- Berrett-Koehler Publishers 2008; US$ 19.95
AUTHENTIC CONVERSATIONS Moving from Manipulation to Truth and Commitment In this groundbreaking new book, the Showkeirs take something people typically think of as merely functional?ordinary conversations?and show the power they have to create, sustain, and change the very nature of workplace culture. Conversations can lead to an engaged and energized... more...
- Berrett-Koehler Publishers 2001; US$ 18.95
You are not in charge and you want to make a difference: that is the dilemma. You may not know who is in charge in today's changing, temporary, and virtual organizations, but you know you are not! You are searching for ways to contribute through the work you do and gain some personal satisfaction in the process. This book can help you do just that. In... more...
- Allen & Unwin 2009; US$ 18.17
An invaluable (and laugh-out-loud funny) reference for anyone who works in an office, Inhuman Resources turns the spotlight on the toxic individuals in today's workplace, providing insights into their childhood, character traits, their future demise/success, and most importantly how they spread more...