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Office Management

Most popular at the top

  • Authentic Conversationsby James D. Showkeir; Maren S. Showkeir

    Berrett-Koehler Publishers 2008; US$ 19.95

    In this groundbreaking new book, the Showkeirs take something people typically think of as merely functional?ordinary conversations?and show the power they have to create, sustain, and change the very nature of workplace culture. Conversations can lead to an engaged and energized workforce, or to one that is alienated and uninspired. If you want to... more...

  • Getting Things Done When You Are Not in Chargeby Geoffrey M Bellman

    Berrett-Koehler Publishers 2001; US$ 18.95

    You are not in charge and you want to make a difference: that is the dilemma. You may not know who is in charge in today's changing, temporary, and virtual organizations, but you know you are not! You are searching for ways to contribute through the work you do and gain some personal satisfaction in the process. This book can help you do just that. In... more...

  • Service Desk and Incident Managerby Peter Wheatcroft

    BCS Learning & Development Limited 2014; US$ 31.99

    The role of a service desk manager is to provide the single point of contact between an IT organisation and its users. Responsibilities include developing, implementing, monitoring and improving processes and procedures. This essential guide covers areas such as purpose, required skills and career progression. more...

  • Creating the Productive Workplaceby Derek Croome

    Taylor and Francis 1999; US$ 88.95

    In an increasingly competitive environment, companies are being forced to think harder than ever about the way they work and how they can improve profitability. Creating the Productive Workplace provides a critical, multidisciplinary review of the factors affecting workplace productivity. Productivity is a key issue for individual companies as well... more...

  • Health Information Managementby Marc Berg

    Taylor and Francis 2003; US$ 67.95

    This book, with its strong international orientation, introduces the reader to the challenges, lessons learned and new insights of health information management at the beginning of the twenty-first century. more...

  • Complete Project Management Office Handbookby Gerard M. Hill

    Taylor and Francis 2003; US$ 94.95

    Today's project managers find themselves in the dual roles of technical expert and business leader. As project management has evolved, the need has emerged for an organizational entity to manage complexities and ensure alignment with business interests. A project management office (PMO) coordinates technical and business facets of project management... more...

  • Influence Without Authorityby Allan R. Cohen; David L. Bradford

    Wiley 2011; US$ 29.95

    In organizations today, getting work done requires political and collaborative skills. That’s why the first edition of this book has been widely adopted as a guide for consultants, project leaders, staff experts, and anyone else who does not have direct authority but who is nevertheless accountable for results. In this revised edition, leadership... more...

  • Best Practices: Achieving Goalsby Kathleen Schienle

    HarperCollins 2009; US$ 10.99

    Aiming high is essential to success. But by following through and completing what you've set out to do, you can truly outperform your competitors. Achieving Goals , a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Set smart and challenging goals for yourself and your employees Create a goal-focused environment... more...

  • Succeed On Your Own Termsby Herb Greenberg; Patrick Sweeney

    McGraw-Hill Education 2006; US$ 21.95

    WHAT MAKES TOP ACHIEVERS SUCCESSFUL? Is it more energy? Luck? Drive? Focus? Vision? These are some of the questions answered in Herb Greenberg and Patrick Sweeney's illuminating book, Succeed on Your Own Terms. Greenberg and Sweeney spent two years traveling in more than two dozen countries interviewing some of the world's most accomplished... more...

  • Stick to Drawing Comics, Monkey Brain!by Scott Adams

    Penguin Group US 2007; US$ 15.00

    Everyone knows Scott Adams, the creator of Dilbert , as the king of workplace humor. His insights into the crazy world of business have long been on display in his hugely popular comic strip and bestselling books like The Dilbert Principle . But there?s much more to life than work, and it turns out that the man behind Dogbert and the Pointy-Haired... more...