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Office Management

  • Workplace Mental Health Manual for Nurse Managersby Lisa Y. Adams

    Springer Publishing Company 2014; US$ 65.00

    "This text provides a comprehensive overview, if not thesis, of the contributing factors to workplace stress and how to revisit [them] and our own mental health. How can nurses and health care workplaces expect to offer health and healing when such basic foundational human dynamics of mental health are not addressed? This work opens the door to... more...

  • Why Human Capital is Important for Organizationsby Amelia Manuti; Pasquale Davide de palma

    Palgrave Macmillan 2014; US$ 105.00

    This book encompasses eleven chapters dealing with some of the most important issues in the field of human resource management through the exploration of four key themes: drawing the scenario, the pivots of human capital, measuring human capital, and good practices from abroad. more...

  • Looks Good on Paper?by Leslie S. Pratch

    Columbia University Press 2014; US$ 28.99

    Leslie S. Pratch is a practicing psychologist who focuses on assessing and coaching executives who occupy or are candidates for top positions in business organizations. In this book, she shares insights from more than twenty years of executive evaluations and offers an empirically based approach to identify executives who will be effective within... more...

  • Administrative Assistant's and Secretary's Handbookby James Stroman; Kevin Wilson; Jennifer Wauson

    AMACOM 2014; US$ 34.95

    Administrative assistants are expected to be everything to everyone, all the time. From managing the phones, coordinating meetings, and preparing presentations, to planning events, crafting clear business communications, and deciphering legal documents, they have to juggle it all. Extensively updated, the fifth edition of the Administrative Assistant's... more...

  • Working at a Distanceby Cassandra J. Smith

    Ashgate Publishing Ltd 2014; US$ 104.95

    Organizations are implementing virtual teams using web technologies as a cost-effective measure for training and project development. In Working at a Distance, Cassandra Smith provides a detailed, comprehensible virtual team business model for managers, professionals, teachers or students involved globally with such initiatives. more...

  • Employee Surveys That Workby Alec Levenson

    Berrett-Koehler Publishers 2014; US$ 22.95

    Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of... more...

  • The Worldwide Workplaceby Mike Johnson

    Palgrave Macmillan 2014; US$ 35.00

    Traditional notions of work are transforming rapidly as we enter into the global workspace. Through interviews with leading experts, The Worldwide Workplace  gives readers a practical understanding of how to prepare for and capitalize on changes to the working environment. more...

  • The Climate of Workplace Relations (Routledge Revivals)by Ali Dastmalchian; Paul Blyton

    Taylor and Francis 2014; US$ 125.00

    First published in 1991, this book investigates not only the processes of industrial relations themselves but also the climate in which they work. As well as studying union behaviour, it views the topic from the wider perspective of human resource management and integrates theories of industrial relations and organizational analysis. The extensive... more...

  • Service Offerings and Agreementsby Richard Griffiths

    BCS Learning & Development Limited 2014; US$ 46.99

    By implementing good practice in service offerings and agreements, IT departments can achieve customer satisfaction. Providing clarification and expansion of the core ITIL® texts, this new edition reflects the current thinking from ITIL and is aligned to the latest syllabus for the Intermediate Certificate in Service Offerings and Agreements. more...

  • Office Ergonomicsby Karl H.E. Kroemer

    Taylor and Francis 2014; US$ 129.95

    Office workers form a large and growing proportion of the workforce, especially with the growth of the service sector. Almost all of us work in computerised offices, and have become strongly attached to these machines. We wish to be productive and successful, satisfied with our work, get along with our fellow workers; we do not want to suffer aches... more...