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Office Management

  • Overcoming Biasby Tiffany Jana; Matthew Freeman

    Berrett-Koehler Publishers 2016; US$ 17.95

    Control, Conquer, and Prevail! Everybody's biased. The truth is, we all harbor unconscious assumptions that can get in the way of our good intentions and keep us from building authentic relationships with people different from ourselves. Tiffany Jana and Matthew Freeman use vivid stories and fun (yes, fun!) exercises and activities to help us reflect... more...

  • Taking Minutes of Meetingsby Joanna Gutmann

    Kogan Page 2016; US$ 10.18

    Guides you through the entire process behind minute taking; from arranging the meeting, writing the agenda, creating the optimum environment, structuring and writing notes up accurately. more...

  • TOMORROW | TODAYby Donal Daly

    Oak Tree Press 2016; US$ 9.99

    The book focuses primarily on the impact of AI on in the knowledge economy ? particularly Sales, Marketing, and Customer Service. It will encourage you to embrace the arrival of AI (particularly the Augmented variety) as a positive force for the enablement of knowledge workers, and will help you to decide what tasks currently being undertaken by... more...

  • Feminist Fight Clubby Jessica Bennett

    Penguin Books Ltd 2016; US$ 18.32

    'Engaging, hilarious and practical - I will proudly proclaim myself a card-carrying member of the FFC' - Sheryl Sandberg, COO of Facebook and bestselling author of Lean In This is a call to arms. Are you aged zero to infinity? Finished with the sexist status quo? Ready to kick ass and take names? Welcome to the Feminist Fight Club. You... more...

  • The Referral of a Lifetimeby Tim Templeton; Ken Blanchard

    Berrett-Koehler Publishers 2016; US$ 20.95

    Your Best Prospects Are Referred Prospects! Nobody likes cold calls. And nobody really needs to make them. The Referral of a Lifetime teaches a step-by-step system that will allow anyone to generate a steady stream of new business through consistent, qualified referrals while retaining and maximizing business with existing customers. Tim Templeton... more...

  • Successful Time Managementby Patrick Forsyth

    Kogan Page 2016; US$ 10.18

    Provides readers with effective ways to manage one's schedule so as to maximize productivity at work and at home and is packed with exercises and action sheets and appendices. more...

  • The Outward Mindsetby The Arbinger Institute

    Berrett-Koehler Publishers 2016; US$ 16.95

    Unknowingly, too many of us operate from an inward mindset?a narrow-minded focus on self-centered goals and objectives. When faced with personal ineffectiveness or lagging organizational performance, most of us instinctively look for quick-fix behavioral band-aids, not recognizing the underlying mindset at the heart of our most persistent challenges.... more...

  • Procurement Practices and SMEs in Global Supply Chainsby Lizbeth Navas-Aleman; Tamara Guerrero

    ILO Publications 2016; US$ 15.00

    This literature review looks at what we know so far about the procurement practices from small and medium enterprises (SMEs) in global supply chains and what strategies actors in these market systems can take to improve these practices. So far little attention has been paid to this specific question, even though micro, small and medium enterprises... more...

  • Only Humans Need Applyby Thomas H. Davenport; Julia Kirby

    HarperCollins 2016; US$ 19.99

    An invigorating, thought-provoking, and positive look at the rise of automation that explores how professionals across industries can find sustainable careers in the near future. Nearly half of all working Americans could risk losing their jobs because of technology. It?s not only blue-collar jobs at stake. Millions of educated knowledge workers?writers,... more...

  • Work Cleanby Dan Charnas

    Penguin Books Ltd 2016; US$ 18.32

    Night after night, chefs and their crews are able to multitask and produce in a way that puts deskbound workers to shame. In Work Clean , Dan Charnas uncovers their secret: mise-en-place - the organizational system that transforms the lives of its practitioners through focus and self-discipline. Through interviews with top chefs working in professional... more...