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Most popular at the top
- Pearson Education 2013; US$ 71.99
Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization! This comprehensive, multidisciplinary reference thoroughly covers today's most effective theories and methods for managing service organizations, drawing on innovative insights... more...
- Hodder & Stoughton 2015; Not Available
Research evidence shows that most of what we are told about productivity is wrong. For example: - You should never try to multi-task (even if you're a woman) - Smartphones may improve your work-life balance after all - You are better off with an extra hour's sleep than an extra hour's work There is a raft of myth and hearsay around productivity,... more...
- Business Expert Press 2014; US$ 19.95
The supply chain management field is one of the fastest growing fields in our economy, given the heavy growth in international trade as a means to access outsourced production opportunities to lower costs and the growth in information technology to coordinate supply chains. However, this opportunity to lower costs entails significant risks, such as... more...
- Wiley 2015; US$ 35.00
The missing manual on how to apply Lean Startup to build products that customers love The Lean Product Playbook is a practical guide to building products that customers love. Whether you work at a startup or a large, established company, we all know that building great products is hard. Most new products fail. This book helps improve your chances... more...
- McGraw-Hill Education 2015; US$ 35.00
As organizations strive to do more with less, many are turning to Lean methodology, which is based on the same techniques that propelled the legendary turnaround of Japan's industrial sector after World War II. Few leaders, however, understand that the real secret behind Lean is a comprehensive approach to management that differs significantly from... more...
- Wiley 2002; US$ 45.00
This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector... more...
- RAND Corporation 2002; US$ 9.95
This volume explains how "best in class" commercial firms implement innovative practices in purchasing and supply management, with implications for goods and services acquistion in the federal government. more...
- HarperCollins 2009; US$ 15.99
Ken Blanchard's phenomenal bestsellers, such as The One Minute Manager and Raving Fans , have made him a globally recognized business legend. Millions look to Blanchard for innovative approaches to management, leadership, customer service, and much more. Now, he has joined with noted business author Steve Gottry to explore one of the most common... more...
- Springer 2004; US$ 539.00
Offers a state of the art survey of quantitative science and technology research. Focusing on the development and application of indicators derived from data on scientific publications and patents. more...
- Wiley 2010; US$ 72.00
The Oliver Wight Class A Checklist for Business Excellence The leading business improvement specialists who educate, coach andmentor people to lead and sustain change on the journey to businessexcellence and outstanding business performance * Managing the Strategic Planning Process * Managing and Leading People * Driving Business Improvement * Integrated... more...