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Most popular at the top
- Pearson Education 2013; US$ 71.99
Tie customer-driven strategies to service operations and process management, and sharpen your focus on creating customer value throughout your entire service organization! This comprehensive, multidisciplinary reference thoroughly covers today's most effective theories and methods for managing service organizations, drawing on innovative insights... more...
- Business Expert Press 2014; US$ 19.95
The supply chain management field is one of the fastest growing fields in our economy, given the heavy growth in international trade as a means to access outsourced production opportunities to lower costs and the growth in information technology to coordinate supply chains. However, this opportunity to lower costs entails significant risks, such as... more...
- Hodder & Stoughton 2015; Not Available
Martin Goodyer is a leading authority on both personal and organisational productivity. He is a highly respected coach who lectures to large business audiences around the world. He is currently completing a research PhD on personal productivity at Birmingham City University. He appears regularly on television (he was on-screen coach for Channel 4's... more...
- McGraw-Hill Education 2015; US$ 35.00
?Give this book to your CEO. It captures the passion, challenges, fun and impressive results achieved by pioneering Lean CEOs. Now you know what is involved, you can do so too.? Daniel T Jones, author of The Machine that Changed the World and Lean Thinking and Chairman of the Lean Enterprise Academy in the UK "What a triumph of a book on... more...
- Wiley 2015; US$ 35.00
The missing manual on how to apply Lean Startup to build products that customers love The Lean Product Playbook is a practical guide to building products that customers love. Whether you work at a startup or a large, established company, we all know that building great products is hard. Most new products fail. This book helps improve your chances... more...
- dpunkt.verlag 2015; US$ 27.23
Die Object Management Group (OMG) engagiert sich seit Jahren im Bereich des Geschäftsprozessmanagements. Sie ist hier verantwortlich für viele Standards, u.a. für die Business Process Model and Notation (BPMN), und das 5-stufige Zertifizierungsprogramm »OMG Certified Expert in Business Process Management 2« (OCEB2). Dieses Buch bereitet auf die Fundamental-Stufe... more...
- Dunod 2013; Not Available
La santé, la sécurité des salariés et la prise en compte de l'environnement sont des composantes clés du management des entreprises responsables qui veulent devenir des acteurs d'un développement durable et acceptable par tous. Il existe bien souvent une synergie forte entre les démarches Environnement et Santé-Sécurité, ce qui amène naturellement... more...
- Wiley 2002; US$ 45.00
This book explains how an organization can measure and manage performance with the Balanced Scorecard methodology. It provides extensive background on performance management and the Balanced Scorecard, and focuses on guiding a team through the step-by-step development and ongoing implementation of a Balanced Scorecard system. Corporations, public sector... more...
- HarperCollins 2009; US$ 15.99
Ken Blanchard's phenomenal bestsellers, such as The One Minute Manager and Raving Fans , have made him a globally recognized business legend. Millions look to Blanchard for innovative approaches to management, leadership, customer service, and much more. Now, he has joined with noted business author Steve Gottry to explore one of the most common... more...
- RAND Corporation 2002; US$ 9.95
This volume explains how "best in class" commercial firms implement innovative practices in purchasing and supply management, with implications for goods and services acquistion in the federal government. more...