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Purchasing & Buying

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  • Excellence in Managing Worldwide Customer Relationshipsby Thomas A. Cook

    CRC Press 2016; US$ 89.95

    Every company is recognizing the critical importance of protecting its customer base by raising the bar of its customer service prowess. This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives,... more...

  • Understanding Planned Obsolescenceby Kamila Pope

    Kogan Page 2017; US$ 42.90

    Understand the causes, cost and consequences of planned obsolescence and its negative effects. more...

  • Optimale Steuerung der Lieferantenentwicklungby Michael Proch

    Springer Fachmedien Wiesbaden 2017; US$ 42.52

    Der Autor stellt einen Koordinations-Mechanismus vor, der es ermöglicht, die für die Umsetzung einer Lieferantenentwicklung notwendigen Investitionen zielgerichtet zwischen Abnehmer und Zulieferer aufzuteilen. In diesem Zusammenhang wird die Rolle der Lieferantenentwicklung als relevanter Wettbewerbsfaktor analysiert und aufgezeigt, in welcher Weise... more...

  • Projektmanagement im Einkaufby Kerstin Hillberg

    Springer Fachmedien Wiesbaden 2017; US$ 22.73

    Dieses Buch gibt anhand zahlreicher Beispiele und Checklisten umfangreiche Hilfestellungen und Anregungen für die Praxis. Der Einkauf nimmt immer mehr eine strategische Rolle ein und die angestrebten Einsparungen liegen schon lange nicht mehr nur in gut geführter Verhandlung. Schlagworte wie Total Cost of Ownership, Supply Chain Management, Zentralisierung... more...

  • The Supply Chain Revolutionby Suman SARKAR

    AMACOM 2017; US$ 39.95

    When CEOs think about the supply chain, it's usually to cut costs. But the smartest leaders see supply chain and sourcing for what they can be: hidden tools for outperforming the competition. The success of TJX, Amazon, Starbucks, and Airbus, is fueled by supply chain and sourcing. Showcasing real solutions, The Supply Chain Revolution will: ... more...

  • Vertragsbasierte Koordination verteilter Produktentwicklungsprozesseby Kerstin Schmidt

    Springer Fachmedien Wiesbaden 2017; US$ 42.52

    Kerstin Schmidt entwickelt ein analytisches Modell verteilter Produktentwicklungsprozesse, welches individuelle Zielsetzungen, existierende Unsicherheiten sowie insbesondere substitutionale Abhängigkeiten zwischen den Zulieferern hinsichtlich der von ihnen zu entwickelnden Komponenten berücksichtigt. Darauf basierend analysiert sie die Koordinationswirkung... more...

  • The Bid Manager’s Handbookby David Nickson

    Taylor and Francis 2017; US$ 54.95

    The original Bid Manager's Handbook continues to provide an invaluable resource in the battle to win new business. Winning significant business on the right terms is an increasingly complex, challenging and time-consuming task, and a successful bid is a vital part of any business offering its services or products to another. This book will help you... more...

  • Managing Project Supply Chainsby Ron Basu

    Taylor and Francis 2017; US$ 59.95

    The success of any project relies on the punctual, accurate and cost-effective delivery of materials, systems and facilities. Typically, a major project involves several stakeholders working together with controlled resources to deliver a completed project. It has many suppliers, contractors and customers; it has procurement and supply, demand planning... more...

  • Strategic Supply Chain Alignmentby John Gattorna

    Taylor and Francis 2017; US$ 54.95

    Supply chain performance will be a key indicator of overall corporate success into the next century. This book, edited by logistics and supply chain expert John Gattorna, and with international contributions, presents unpublished material on next generation thinking about the management of the supply chain. Based on the recently developed strategic... more...

  • Global Outsourcing Strategiesby Roxane Gervais; Peter Barrar

    Taylor and Francis 2017; US$ 54.95

    One of the most significant techniques to which companies and organizations have turned to improve service delivery and reduce costs has been outsourcing. Over the last 10 years, almost any process has been successfully outsourced. But during that period there have been failures too; projects that never realised their objectives or that had unforeseen... more...