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- Taylor and Francis 2010; US$ 57.95
Encouraging efficiency, clarity, and disciplined thinking, A3 Problem Solving identifies a problem, describes the objective, and summarizes fact finding and action steps, all on a single A3-sized piece of paper. This approach provides all employees at all levels with a method to quickly identify a problem, analyze it to root cause, select appropriate... more...
- McGraw-Hill 2010; US$ 6.95
This is an individual chapter of Theory of Constraints Handbook. Chapter Purpose: To provide a framework to pull information from a TOC logistical system and employ the TOC Thinking Process Tools to create a meaningful measurement and feedback process to facilitate ongoing improvement. Though an effective logistical system is a prerequisite to a proper... more...
- Taylor and Francis 2010; US$ 51.95
Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully... more...
- Ashgate Publishing Ltd 2014; US$ 104.95
In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Measuring Service Performance is an appeal for an approach... more...
- Taylor and Francis 2010; US$ 45.95
Winner of a Shingo Research and Professional Publication Award The new and revised edition of this modern day classic provides the critical piece that will make any lean transformation a dynamic continuous success. It shows you how to implement a transformation that cannot fail by developing a culture that will have all your stakeholders involved... more...
- Taylor and Francis 2010; US$ 56.95
According to the 2008 Small Business Economy report, there are 27 million small businesses in the US, providing half of the nation?s non-farm, private real gross domestic product (GDP). These small and medium-sized enterprises (SMEs) face tough operating challenges, particularly in difficult economic times, and quality management is essential to increase... more...
- Taylor and Francis 2011; US$ 98.95
What is RCA? It seems like such an easy question to answer, yet from novices to veterans and practitioners to providers, no one seems to have come to agreement or consensus on an acceptable definition for the industry. Now in its fourth edition, Root Cause Analysis: Improving Performance for Bottom-Line Results discusses why it is so hard to get... more...
- Business Expert Press 2012; US$ 19.95
In the past, vertical integration was a way to gain efficiency in supply chains. Today, vertical integration doesn't work as well because specialty organizations have developed to perform specific tasks very efficiently. Efficiency through supply chains is achieved today by linking specialists throughout the vertical business hierarchy. This sort... more...
- Ashgate Publishing Ltd 2013; US$ 104.95
The fundamental tenet of this Design Leadership book is that design is a commercial and social imperative and its management and leadership are integral parts of what can make business successful, government effective and society safer and more enjoyable for everyone. The text draws on Raymond Turners extensive experience and insights into the... more...