The Leading eBooks Store Online

for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, BlackBerry...

New to eBooks.com?

Learn more
Browse our categories
  • Bestsellers - This Week
  • Foreign Language Study
  • Pets
  • Bestsellers - Last 6 months
  • Games
  • Philosophy
  • Archaeology
  • Gardening
  • Photography
  • Architecture
  • Graphic Books
  • Poetry
  • Art
  • Health & Fitness
  • Political Science
  • Biography & Autobiography
  • History
  • Psychology & Psychiatry
  • Body Mind & Spirit
  • House & Home
  • Reference
  • Business & Economics
  • Humor
  • Religion
  • Children's & Young Adult Fiction
  • Juvenile Nonfiction
  • Romance
  • Computers
  • Language Arts & Disciplines
  • Science
  • Crafts & Hobbies
  • Law
  • Science Fiction
  • Current Events
  • Literary Collections
  • Self-Help
  • Drama
  • Literary Criticism
  • Sex
  • Education
  • Literary Fiction
  • Social Science
  • The Environment
  • Mathematics
  • Sports & Recreation
  • Family & Relationships
  • Media
  • Study Aids
  • Fantasy
  • Medical
  • Technology
  • Fiction
  • Music
  • Transportation
  • Folklore & Mythology
  • Nature
  • Travel
  • Food and Wine
  • Performing Arts
  • True Crime
  • Foreign Language Books
Quality Control

  • Applying Lean Six Sigma in the Pharmaceutical Industryby Bikash Chatterjee

    Ashgate Publishing Ltd 2014; US$ 129.95

    Bikash Chatterjee's guide to lean manufacturing, six sigma and operational excellence in the pharmaceutical and biotech industries explores how these techniques can be applied across every aspect of the business; from the earliest processes of project selection through the clinical trial process, manufacturing and supply chain. Challenging conventional... more...

  • Customer Satisfaction Planningby Thomas T. Hirata

    Taylor and Francis 2014; US$ 49.95

    Focus on Customer Satisfaction for Increased Profit Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, Customer Satisfaction Planning: Ensuring Product Quality and Safety within Your MRP/ERP Systems presents a progressive, cost-cutting... more...

  • The Lean Management Systems Handbookby Rich Charron; H. James Harrington; Frank Voehl; Hal Wiggin

    Taylor and Francis 2014; US$ 59.95

    Performance management, the primary focus of a Lean organization, occurs through continuous improvement programs that focus on education, belief systems development, and effective change management. Presenting a first-of-its-kind approach, The Lean Management Systems Handbook details the critical components required for sustainable Lean management.... more...

  • Monitoring Business Performanceby Per Lind

    Taylor and Francis 2014; US$ 125.00

    The idea of using models to inform business practice seems appealing, as it suggests the abstraction and control of a large, complex subject by means of a smaller, easily manipulated mechanism. In reality, however, many models prove inadequate when translated into business methods. Monitoring Business Performance ? Models, Methods and Tools elucidates... more...

  • The Merchant Marine in International Affairs, 1850-1950by Greg Kennedy

    Taylor and Francis 2014; US$ 198.00

    Merchant navies represent economic and industrial strength. This study revises the definition of maritime power through a more comprehensive understanding and appreciation for the roles played by the merchant marine of a nation. more...

  • Investigative Interviewingby Eugene F. SPHR) Ferraro (CPP

    Taylor and Francis 2014; US$ 79.95

    There are few skills more important to the modern fact finder than the ability to obtain information through effective interviewing. While most interviewing books are intended for law enforcement, they often present harsh and accusatory techniques that can be counterproductive in private sector investigations. I nvestigative Interviewing: Psychology,... more...

  • Patient Safetyby Lorri Zipperer

    Ashgate Publishing Ltd 2014; US$ 129.95

    Patient Safety: Perspectives on Evidence, Information and Knowledge Transfer provides background on the patient safety movement, systems safety, human error and other key philosophies that support change and innovation in the reduction of medical error. The book draws from multidisciplinary areas within the acute care environment to share models to... more...

  • Inverting the Paradox of Excellenceby Vivek Kale

    Taylor and Francis 2014; US$ 59.95

    Over time, overemphasis and adherence to the same proven routines that helped your organization achieve success can also lead to its decline resulting from organizational inertia, complacency, and inflexibility. Drawing lessons from one of the best models of success, the evolutionary model, Inverting the Paradox of Excellence explains why your... more...

  • Redefining Operational Excellenceby Andrew Miller

    AMACOM 2014; US$ 27.95

    True operational excellence is not about "lean" or six sigma or any other methodology. Our world is too complex, too interconnected, and too fast moving for organizations to achieve dramatic results simply by eliminating waste and increasing standardization. Operational excellence is a mindset, and it requires a company culture that questions current... more...

  • Project Leadershipby Barry L. Cross; M. Kathryn Brohman

    Taylor and Francis 2014; US$ 49.95

    Today?s organizations need to introduce new products and enhance existing services faster in order to remain competitive. The common cause of project failure is that leadership fails to appreciate the extent of uncertainty and complexity in a project and therefore doesn?t adapt their management structure accordingly. This book highlights how successful... more...