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Quality Control

  • The Lean Expertby Joseph Niederstadt

    Taylor and Francis 2014; US$ 39.95

    The Lean Expert: Educating and Elevating Lean Practitioners Throughout Your Organization outlines a method that can help organizations engage associates and empower them to achieve "expert status" in the nine core principles of Lean. By implementing the Lean Discipline Expert process detailed in the book, companies will demonstrate to their associates... more...

  • Grow Your Factory, Grow Your Profitsby Timothy McLean

    Taylor and Francis 2014; US$ 39.95

    When I was first given the job of managing a small plastics factory back in 1989, I quickly realized that most of the books and teaching on Lean Manufacturing were designed for big companies and were not relevant to my factory. ?Tim Mclean The last 25 years has seen Tim lead and assist over 100 small to medium-sized enterprise (SME) manufacturing... more...

  • Lean Safety Gemba Walksby Robert B. Hafey

    Taylor and Francis 2014; US$ 39.95

    A Lean Safety Gemba Walk is a walk through the work area (Gemba) that focuses on the continuous improvement of safety. When conducted in a respectful manner, by skilled facilitators, Safety Gemba Walks can have a dramatic long-lasting impact on the culture of a business. Lean Safety Gemba Walks: A Methodology for Workforce Engagement and Culture... more...

  • Root Cause Analysisby Matthew A. Barsalou

    Taylor and Francis 2014; US$ 29.95

    Although there are many books on root cause analysis (RCA), most concentrate on team actions such as brainstorming and using quality tools to discuss the failure under investigation. These may be necessary steps during RCA, but authors often fail to mention the most important member of an RCA team?the failed part. Root Cause Analysis: A Step-By-Step... more...

  • Lean for Banksby Bohdan W. Oppenheim; Marek Felbur

    Taylor and Francis 2014; US$ 39.95

    Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and excessive bureaucracy. Lean for Banks describes in easy language how to use Lean and Six Sigma management practices to significantly improve the efficiency of bank operations.... more...

  • The Customer-Driven Organizationby Lance B. Sr. Coleman

    Taylor and Francis 2014; US$ 39.95

    Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one?s own home front. Exploring the Kano Model, The Customer-Driven Organization: Employing... more...

  • The Results Facilitatorby Marvin T. Howell

    Taylor and Francis 2014; US$ 39.95

    A facilitator has been traditionally defined as someone who helps a group of people understand their objectives, and assists them in planning to achieve them, without taking a position in the discussion. Recently, the International Standards Organization?s (ISO?s) implementation and other long-term, multi-year team involvement has challenged neutrality... more...

  • Organisational Semiotics for Business Informaticsby Kecheng Liu; Weizi Li

    Taylor and Francis 2014; US$ 59.95

    Drawing meaningful conclusions from organisational data is challenging, and theoretical frameworks can often illuminate information in fresh and useful ways. This book is one of the first to demonstrate how organisational semiotics can be applied to business informatics and information systems. Semiotics, a long-established discipline of signs,... more...

  • Lean Human Performance Improvementby Jerry L. Harbour

    Taylor and Francis 2014; US$ 39.95

    As companies continue their efforts to improve work performance, they must ensure that their ongoing Lean activities include a healthy appreciation for, and recognition of, human performance. Ignoring the human component of work performance can be a recipe for unnecessary waste, inefficiency, and decreased productivity. Lean Human Performance Improvement... more...

  • Stewart's Guide to Floor Managementby John Stewart

    Taylor and Francis 2014; US$ 39.95

    Based on the author?s experience successfully managing floor operations at a Toyota plant for many years, this book documents a process, or "roadmap," to facilitate success for anyone tasked with this job. It presents an actionable methodology and gives readers insights into proven techniques that can be used to establish and maintain operational... more...