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Quality Control

  • Verlässlichkeit als Beschaffungskriteriumby Philipp Johannes Nolte

    Springer Fachmedien Wiesbaden 2016; US$ 69.99

    Philipp Johannes Nolte zeigt, wie Nachfrager imB-to-B-Bereich die Verlässlichkeit von Anbietern anhand von Signalen für dieEinhaltung von Versprechen einschätzen können. Er unterstreicht, dass dieFähigkeit eines Unternehmens, Leistungsversprechen abzugeben und einzuhalteneine wesentliche Stellschraube für erfolgreiches unternehmerisches Handelndarstellt... more...

  • Measuring Service Performanceby Ralf Lisch

    Taylor and Francis 2016; US$ 149.95

    In service societies, the tertiary sector has long become the primary sector in terms of GDP and employment. Quality research and testing means better service, and success in the service industries demands quality. Nonetheless, complaints about insufficient, inconsistent or bad service abound. Quality decides on success and failure. Where so much... more...

  • Enterprise Growth Strategyby Dhirendra Kumar

    Taylor and Francis 2016; US$ 154.95

    Even during economic downturns businesses have to grow to survive and compete in domestic and international markets. There is always a need to plan for future growth. Enterprise Growth Strategy presents the total process of a growth strategy. Dr Kumar is an engineer who entered the academic world following a long career in manufacturing business and... more...

  • ISO 9001:2015by Steve Watkins

    IT Governance Ltd 2016; US$ 14.95

    With a quality management system (QMS) based on ISO 9001 you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability.  ISO 9001:2015 ? A Pocket Guide  provides a useful introduction to ISO 9001 and the principles of quality management. more...

  • The Basics of Process Improvementby Tristan Boutros; Jennifer Cardella

    CRC Press 2016; US$ 19.95

    Unlike other books that promote a specific process and performance improvement discipline, this book shows organizations how to achieve success by fixing basic operational issues and problems using a broad and wide-sweeping process-based toolkit. In addition, it helps individuals who have worked in stale- or siloed-thinking enterprises make the transition... more...

  • Mastering the Five Tiers of Audit Competencyby Ann Butera

    CRC Press 2016; US$ 49.95

    Risk-based operational audits and performance audits require a broad array of competencies. This book provides auditors and risk professionals with the understanding required to improve results during risk-based audits. Mastering the Five Tiers of Audit Competency: The Essence of Effective Auditing is an anthology of powerful risk-based auditing... more...

  • Risk Analysis in Engineeringby Mohammad Modarres

    CRC Press 2016; US$ 167.95

    Based on the author?s 20 years of teaching, Risk Analysis in Engineering: Techniques, Tools, and Trends presents an engineering approach to probabilistic risk analysis (PRA). It emphasizes methods for comprehensive PRA studies, including techniques for risk management. The author assumes little or no prior knowledge of risk analysis on the part of... more...

  • Exercising Agencyby Mark Mullaly

    Taylor and Francis 2016; US$ 109.95

    Exercising Agency is a book about decision making. In particular, it looks in detail at how a very important type of organizational decision gets made: whether or not to initiate a project. Making strategic decisions of this kind can never be a wholly rational and scientific process. And Exercising Agency lifts the lid on many of the important behavioural... more...

  • Adopting Biometric Technologyby Ravindra Das

    CRC Press 2016; US$ 119.95

    Many types of security technologies are currently in use, with biometrics being one of the latest and most cutting-edge forms that has been produced for mass application. Biometrics, while intriguing, is often broached with hesitation and poor understanding. Adopting Biometric Technology: Challenges and Solutions advocates increased implementation... more...

  • Managing High-Tech Start-Upsby Duncan MacVicar; Darwin Throne

    Elsevier Science 2016; US$ 72.95

    Managing High-Tech Start-Ups equips engineers with a basic tool-kit for founding a high-tech manufacturing company. It gives would-be entrepreneurs insightful knowledge on how to attack such problems as developing a marketing plan, a sales plan, targets, pricing, hiring a sales force, evaluating marketing results, and correcting problems. The book... more...