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Quality Control

  • Productivity in Public and Nonprofit Organizationsby Margo Berman

    Taylor and Francis 2014; US$ 210.00

    The revised edition of this accessible text provides a balanced assessment and overview of state-of-the-art organizational and performance productivity strategies. Public and nonprofit organizations face demands for increased productivity and responsiveness, and this practical guide offers strategies based on current research and scholarship that respond... more...

  • Mistake Proofing for Lean Healthcareby Thomas L. Jackson

    Taylor and Francis 2014; US$ 28.95

    Mistake-proofing is an improvement technology that uses a device or procedure, also called a poka-yoke, to prevent defects or errors during a process. Mistake-proofing in healthcare can improve the quality of patient care and services; correct conditions in the process that allow for errors or mistakes; support ideas from knowledgeable staff to improve... more...

  • Sustainable Logisticsby Cathy Macharis; Sandra Melo; Johan Woxenius; Tom van Lier

    Emerald Group Publishing Limited 2014; US$ 134.95

    This book will bring a state of the art overview of the research done in sustainable logistics. It will be structured along the four A’s of sustainable logistics: awareness, avoidance, acting and shifting goods, and anticipation of new technologies. more...

  • Process Simulation and Optimization in Sustainable Logistics and Manufacturingby Pawel Pawlewski; Allen Greenwood

    Springer 2014;

    The aim of this book is to present qualitative aspects of logistics operations and supply chain management which help to implement the sustainable policy principles in the companies and public sector?s?institutions. Authors in individual chapters?address the issues related to reverse network configuration, forward and reverse supply chain integration,... more...

  • The Lean Expertby Joseph Niederstadt

    Taylor and Francis 2014; US$ 39.95

    The Lean Expert: Educating and Elevating Lean Practitioners Throughout Your Organization outlines a method that can help organizations engage associates and empower them to achieve "expert status" in the nine core principles of Lean. By implementing the Lean Discipline Expert process detailed in the book, companies will demonstrate to their associates... more...

  • Grow Your Factory, Grow Your Profitsby Timothy McLean

    Taylor and Francis 2014; US$ 39.95

    When I was first given the job of managing a small plastics factory back in 1989, I quickly realized that most of the books and teaching on Lean Manufacturing were designed for big companies and were not relevant to my factory. ?Tim Mclean The last 25 years has seen Tim lead and assist over 100 small to medium-sized enterprise (SME) manufacturing... more...

  • Lean Safety Gemba Walksby Robert B. Hafey

    Taylor and Francis 2014; US$ 39.95

    A Lean Safety Gemba Walk is a walk through the work area (Gemba) that focuses on the continuous improvement of safety. When conducted in a respectful manner, by skilled facilitators, Safety Gemba Walks can have a dramatic long-lasting impact on the culture of a business. Lean Safety Gemba Walks: A Methodology for Workforce Engagement and Culture... more...

  • Root Cause Analysisby Matthew A. Barsalou

    Taylor and Francis 2014; US$ 29.95

    Although there are many books on root cause analysis (RCA), most concentrate on team actions such as brainstorming and using quality tools to discuss the failure under investigation. These may be necessary steps during RCA, but authors often fail to mention the most important member of an RCA team?the failed part. Root Cause Analysis: A Step-By-Step... more...

  • Lean for Banksby Bohdan W. Oppenheim; Marek Felbur

    Taylor and Francis 2014; US$ 39.95

    Most banking institutions suffer from numerous inefficiencies, such as poor planning; inadequate coordination and communication; ineffective processes, tools, and workflow; and excessive bureaucracy. Lean for Banks describes in easy language how to use Lean and Six Sigma management practices to significantly improve the efficiency of bank operations.... more...

  • The Customer-Driven Organizationby Lance B. Sr. Coleman

    Taylor and Francis 2014; US$ 39.95

    Does your organization provide customer satisfaction or does it inspire customer loyalty? Which is more important? See how lessons learned from the service sector were applied to manufacturing and other diverse settings, including the nonprofit sector and even on one?s own home front. Exploring the Kano Model, The Customer-Driven Organization: Employing... more...