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Sales & Selling

Most popular at the top

  • The Customer Service Survival Kitby Richard S. Gallagher; Carol Roth

    AMACOM 2013; US$ 14.95

    Proven strategies for handling any customer crisis. more...

  • The New Rules of Sales and Serviceby David Meerman Scott

    Wiley 2014; US$ 28.00

    Sales and service are being radically redefined like never before. With buyers now in possession of unlimited information, online content is quickly becoming the dominant driver for commerce. Today anyone working in sales or customer service needs to possess entirely new skills. Unfortunately most organizations are still using traditional selling... more...

  • UnSellingby Scott Stratten; Alison Kramer

    Wiley 2014; US$ 25.00

    UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality. Sixty percent of a purchasing decision is made before a customer even contacts you. We... more...

  • Selling the Invisibleby Harry Beckwith

    Grand Central Publishing 1999; US$ 10.99

    SELLING THE INVISIBLE is a succinct and often entertaining look at the unique characteristics of services and their prospects, and how any service, from a home-based consultancy to a multinational brokerage, can turn more prospects into clients and keep them. SELLING THE INVISIBLE covers service marketing from start to finish. Filled with wonderful... more...

  • Conquering the Seven Summits of Salesby Susan Ershler; John Waechter

    HarperCollins 2014; US$ 19.99

    Two experts who have summited the tallest mountains on each of the seven continents?and scaled the highest peaks in corporate sales?examine what it takes to achieve sales success, drawing on the techniques and determination it takes to climb the world?s highest peaks. When Susan Ershler and John Waechter each made the grueling journey to the top... more...

  • Conquering the Seven Summits of Salesby Susan Ershler; John Waechter

    HarperCollins 2014; Not Available

    Two experts who have summited the tallest mountains on each of the seven continents?and scaled the highest peaks in corporate sales?examine what it takes to achieve sales success, drawing on the techniques and determination it takes to climb the world?s highest peaks. When Susan Ershler and John Waechter each made the grueling journey to the top... more...

  • Conquering the Seven Summits of Salesby Susan Ershler; John Waechter

    HarperCollins 2014; Not Available

    Two experts who have summited the tallest mountains on each of the seven continents?and scaled the highest peaks in corporate sales?examine what it takes to achieve sales success, drawing on the techniques and determination it takes to climb the world?s highest peaks. When Susan Ershler and John Waechter each made the grueling journey to the top... more...

  • The Sales Advantageby Dale Carnegie; J. Oliver Crom; Michael A. Crom

    Free Press 2003; US$ 19.99

    Now, for the first time ever, the time-tested, proven techniques perfected by the world-famous Dale CarnegieŽ sales training program are available in book form. The two crucial questions most often asked by salespeople are: "How can I close more sales?" and "What can I do to reduce objections?" The answer to both questions is the same: You learn... more...

  • Beyond Selling Valueby Mark Shonka; Dan Kosch

    Dearborn Trade Publishing 2002; US$ 18.95

    Selling value is taking on a whole new meaning for sales professionals. Here's a proven process pros can use to address their customer's pressing business issues, position themselves as strategic partners, and recommend solutions that improve the way their customers do business. more...

  • How Winners Sellby Dave Stein

    Dearborn Trade Publishing 2002; US$ 25.00

    How do salespeople transform themselves into savvy professionals who can be counted on to continue to win business even under these tough, seemingly insurmountable conditions? Author and sales consultant Dave Stein has helped thousands of CEOs, VPs, sales managers, marketing directors, and sales teams navigate the most complex opportunities with precision... more...