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Sales & Selling

  • Mr. Shmoozeby Richard Abraham

    Wiley 2010; US$ 19.95

    Do you know Mr. Shmooze ? You might. You know that person who can light up a room? Who makes business fun while making it look easy? You know that person who always thinks of that extra little something—a shared hobby, a mutual friend, passion for a cause—because he or she genuinely loves bringing people together? Believe it or not,... more...

  • The Relationship Edgeby Jerry Acuff

    Wiley 2011; US$ 21.95

    Get a practical, actionable, three-step process to build andleverage important relationships Most people know instinctively how to build positive,long-lasting relationships with spouses, friends, and evenco-workers–but few of us know how to consciously andsystematically build and maintain positive business relationships.For years, The Relationship... more...

  • Stop Acting Like a Seller and Start Thinking Like a Buyerby Jerry Acuff; Wally Wood

    Wiley 2010; US$ 24.95

    Praise for stop acting like a seller and Start Thinking Likea Buyer " Stop Acting Like a Seller and Start Thinking Like aBuyer is a book that teaches you emphatically that 'wordsmatter.' If you want to set yourself apart from others, whetheryou're selling a product or a concept, this is a book to read. Notonly will you learn how to prepare for... more...

  • If You Build It Will They Comeby Rob Adams

    Wiley 2010; US$ 24.95

    Know if you'll hit your targets before pulling the trigger onany marketing plan More than sixty five percent of new products are commercialfailures, and if you compound this with a recession, now more thanever you can't afford to be wrong. In If You Build It Will TheyCome, business professor and strategy consultant Rob Adamsshows you how to make... more...

  • The Challenger Saleby Brent Adamson; Matthew Dixon

    Penguin Books Ltd 2012; US$ 23.98

    In The Challenger Sale , Matthew Dixon and Brent Adamson share the secret to sales success: don't just build relationships with customers. Challenge them What's the secret to sales success? If you're like most business leaders, you'd say it's fundamentally about relationships - and you'd be wrong. The best salespeople don't just build relationships... more...

  • IT für Kunden: Qualitätsmanagement bei Customer Relationship Managementby Kamilla Aga

    Diplomica Verlag 2014; US$ 18.14

    Dieses Buch beschäftigt sich konkret mit Qualitätsmanagement im IT-Bereich, wobei speziell auf Customer Relationship Management eingegangen wird.Zu Beginn werden die Grundlagen des IT-Qualitätsmanagement erläutert, um anschließend die Ziele und Problemfelder von IT-QM zu analysieren. Im dritten Kapitel wird ein Grundverständnis der Ziele und Problemfelder... more...

  • Effective Sales Force Automation and Customer Relationship Managementby Raj Agnihotri

    Business Expert Press 2010; US$ 19.95

    As we move deeper into the 21st century, firms continue to struggle with the implementation of sales force technology tools and the role they play in sales representative performance. Foreseeing a changing environment, many sales organizations have begun to focus on technology-related strategies, business processes, and applications to adapt to these... more...

  • Conclure la venteby Michaël Aguilar

    Dunod 2014; Not Available

    Comment emporter la décision du client ? Comment surmonter l?objection de conclusion la plus difficile : «je vais réfléchir» ? Comment développer le mental des vendeurs d?élite au moment de la conclusion ? Si bon nombre de vendeurs savent parfaitement découvrir les besoins du client, argumenter ou encore négocier leur offre, ils ne savent pas toujours... more...

  • Close That Saleby John M. Akers

    Mill City Press 2010; US$ 8.95

    CLOSE THAT SALE is a no-nonsense approach to understanding the art of sales. This nuts-and-bolts publication is "not loaded with long stories" of sales conquests and failures. Instead, it a a straight-forward step-by-step guide to mastering the art of CLOSING A SALE. more...

  • Increase F&B Salesby Eric Alagan

    Monsoon Books Pte. Ltd. 2011; US$ 9.99

    Increase F&B Sales is not a cookbook ? it?s a book for managers and owners of F&B outlets. Escalating costs cut into profits. This leads some F&B operators to raise prices, reduce portions, drop quality or resort to a combination of all three. A more effective and sustainable strategy to drive bottom line is to exploit the sometimes overlooked potential... more...