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- Profile Books 2014; US$ 20.00
Country risk explains the things that can go wrong when business is conducted across borders. It's not just multinational companies, with factories worldwide and complex operations, that need to understand sudden changes in business conditions. These can affect any small firm that may be looking to expand sales abroad or work with a foreign supplier.... more...
- Pearson Education 2008; US$ 34.99
?PROVOCATIVE, PRACTICAL, POWERFUL!? ? Stephen R. Covey , Author of The Seven Habits of Highly Effective People ?For any executive, this is an excellent roadmap for leading strategic change!? ? Bill Marriott , Chairman and CEO, Marriott International, Inc. ?Finally a book that gets it right. Organizations don?t change. People... more...
- Free Press 2008; US$ 25.95
In today's complex business world, strategic planning is indispensable to achieving superior management. George A. Steiner's classic work, known as the bible of business planning, provides practical advice for organizing the planning system, acquiring and using information, and translating strategic plans into decisive action. An invaluable resource... more...
- Free Press 2010; US$ 32.00
Expanded, updated, and more relevant than ever, this bestselling business classic by two internationally renowned management analysts describes a business system for the twenty-first century that supersedes the mass production system of Ford, the financial control system of Sloan, and the strategic system of Welch and GE. It is based on the Toyota... more...
- Palgrave Macmillan 2013; US$ 42.00
Pulling together into a single framework the two separate disciplines of strategy management and risk management, this book provides a practical guide for organizations to shape and execute sustainable strategies with full understanding of how much risk they are willing to accept in pursuit of strategic goals. more...
- Palgrave Macmillan 2014; US$ 45.00
Mindful Leadership Coaching takes an in-depth look at the coaching processes. The insights provided here will help coaches and executives to use frameworks for transforming attitudes, beliefs, and behaviors. It advises on how the best leadership coaches help their executive clients create significant personal and professional change. more...
- Palgrave Macmillan 2014; US$ 115.00
This book examines the cognitive, social and behavioural skills that leaders need to have within their capability portfolio and how this can be applied to drive a diversity agenda in their organizations. The book presents LEADł - an analytical tool that offers an integrated change management process to build leadership and diversity capability. more...
- The Crown Publishing Group 2007; US$ 16.00
What do customers really want? And how can companies best serve them? Fred Crawford and Ryan Mathews set off on what they describe as an "expedition into the commercial wilderness" to find the answers. What they discovered was a new consumer -- one whom very few companies understand, much less manufacture products for or sell products or services... more...
- Palgrave Macmillan 2014; US$ 45.00
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management. more...