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Total Quality Management

Most popular at the top

  • Quality Warsby Jeremy Main

    Free Press 2010; Not Available

    The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs,... more...

  • Lean Six Sigma that Worksby Bill CARREIRA; Bill TRUDELL

    AMACOM 2006; US$ 21.95

    If lean manufacturing moves your products through processes faster, and Six Sigma improves their quality, just imagine what combining these two powerful disciplines will do for you! Lean Six Sigma That Works provides the key to transforming your results in any manufacturing environment, giving you detailed, practical processes that let you leave the... more...

  • Total Quality Management and Operational Excellenceby John S. Oakland

    Taylor and Francis 2014; US$ 71.95

    The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru... more...

  • Applied Qualitative Research Designby Margaret R. Roller; Paul J. Lavrakas

    Guilford Publications 2015; US$ 55.00

    This unique text provides a comprehensive framework for creating, managing, and interpreting qualitative research studies that yield valid and useful information. Examples of studies from a wide range of disciplines illustrate the strengths, limitations, and applications of the primary qualitative methods: in-depth interviews, focus group discussions,... more...

  • Balanced Scorecard Strategy For Dummiesby Charles Hannabarger; Frederick Buchman; Peter Economy

    Wiley 2011; US$ 17.59

    A practical, easy-to-understand guide to Balanced Scorecard forbusy business leaders The Balanced Scorecard method is an analysis technique designedto translate an organization's mission and vision statement andoverall business strategies into specific, quantifiable goals, andto monitor the organization's performance in achieving these goals.Much... more...

  • Lean Six Sigma - An Introduction and Toolkit (EBOOK BUNDLE)by Michael George

    McGraw-Hill Education 2011; US$ 30.00

    Michael L. George is the founder and CEO of George Group, the largest Lean Six Sigma consulting practice in the United States. He is the author of Lean Six Sigma and Lean Six Sigma for Service . David Rowlands is Vice President of Lean Six Sigma at Xerox Corporation. He's been using Lean and Six Sigma since 1988, and has practical experience... more...

  • Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantageby Peter Franz; Mathias Kirchmer

    McGraw-Hill Education 2012; US$ 27.00

    Peter Franz , Managing Director for Business Process Management at Accenture, is responsible for the global team that helps clients achieve sustainable shareholder and customer value through scalable, efficient, and agile business processes. Dr. Mathias Kirchmer , Accenture?s Executive Director for Business Process Management, leads the global... more...

  • Taiichi Ohnos Workplace Managementby Taiichi Ohno

    McGraw-Hill Education 2012; US$ 35.00

    Taiichi Ohno was born in Dalian, China, on February 29, 1912. He joined Toyoda Boshoku in 1932 after graduating from the mechanical engineering department of Nagoya Technical High School. Mr. Ohno was transferred to Toyota Motor Company in 1943 and was named the machine shop manager in 1949. He was promoted at Toyota to director in 1954, managing... more...

  • The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts, Second editionby Peter Pande; Robert Neuman; Roland Cavanagh

    McGraw-Hill Education 2014; US$ 50.00

    Pete Pande is founder and President of Pivotal Resources, Inc., an international consulting firm in organizational transformation, performance improvement, and Lean Six Sigma, serving clients in many sectors of business and government. Bob Neuman is a senior consultant and noted speaker in the area of business improvement methods and Six Sigma.... more...

  • Lean Retail and Wholesaleby Paul Myerson

    McGraw-Hill Education 2014; US$ 40.00

    Paul Myerson (Aberdeen, NJ) has more than 30 years' experience in supply chain strategies, system, and operations. He is a managing partner at Logistics Planning Associates, LLC, a supply chain planning software and consulting business. more...