The Leading eBooks Store Online

for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, BlackBerry...

New to eBooks.com?

Learn more
Browse our categories
  • Bestsellers - This Week
  • Foreign Language Study
  • Pets
  • Bestsellers - Last 6 months
  • Games
  • Philosophy
  • Archaeology
  • Gardening
  • Photography
  • Architecture
  • Graphic Books
  • Poetry
  • Art
  • Health & Fitness
  • Political Science
  • Biography & Autobiography
  • History
  • Psychology & Psychiatry
  • Body Mind & Spirit
  • House & Home
  • Reference
  • Business & Economics
  • Humor
  • Religion
  • Children's & Young Adult Fiction
  • Juvenile Nonfiction
  • Romance
  • Computers
  • Language Arts & Disciplines
  • Science
  • Crafts & Hobbies
  • Law
  • Science Fiction
  • Current Events
  • Literary Collections
  • Self-Help
  • Drama
  • Literary Criticism
  • Sex
  • Education
  • Literary Fiction
  • Social Science
  • The Environment
  • Mathematics
  • Sports & Recreation
  • Family & Relationships
  • Media
  • Study Aids
  • Fantasy
  • Medical
  • Technology
  • Fiction
  • Music
  • Transportation
  • Folklore & Mythology
  • Nature
  • Travel
  • Food and Wine
  • Performing Arts
  • True Crime
  • Foreign Language Books
Total Quality Management

Most popular at the top

  • Quality Management Essentialsby David Hoyle

    Taylor and Francis 2007; US$ 41.95

    From the best-selling quality management author, David Hoyle, Quality Management Essentials is the perfect brief, yet authoritative, introduction to the fundamentals of quality management. Quality in organizations, large or small, is achieved with intelligent use of various concepts, principles, tools and techniques. For those coming to the subject... more...

  • Quality Management for the Technology Sectorby Joseph Berk; Susan Berk

    Elsevier Science 2000; US$ 70.95

    There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From the seemingly simple concepts of ISO 9000 (and the military MIL standards from which that grew) to statistical and analytical methods like Statistical... more...

  • Reliability and Quality Managementby R.C. Mishra; Ankit Sandilya

    New Age International Pvt. Ltd., Publishers 2009; US$ 30.00

    About the Book: The text provided in this book contains basic reliability concept in detail and reliability of electronic equipment in particular. The knowledge of reliability essential for all engineers and professional working in the field, has been discussed at length with some practical problems. The causes of failures of electronic equipment/component... more...

  • Scaling up Excellenceby Hayagreeva Rao; Robert I. Sutton

    Random House 2014; US$ 23.98

    Scaling up excellence is the key to creating a great organisation. It?s how a small enterprise expands without losing focus. It?s how a brilliant new idea or plan developed by the few goes on to be adopted by the many. And, in hard times and tough situations, it?s how pockets of smart new thinking overcome cultures of indifference or negativity.... more...

  • Selected Papers from the 16th QMOD-ICQSS conferenceby Su Mi Dahlgaard-Park

    Emerald Group Publishing Limited 2014; US$ 199.00

    This ebook contains 12 papers selected from the 16th QMOD-ICQSS conference: From LearnAbility and InnovAbility to SustainAbility. The first paper by Pantouvakis attempts to investigate the effects of market orientation (MO) and service quality (SQ) logic on business performance. The second paper by Gamme & Aschehoug looks at 2 case companies, to identify... more...

  • Selected papers from 16th Toulon-Verona Excellence in Services Conferenceby Gavin Baxter; Doug Tuggle

    Emerald Group Publishing Limited 2014; US$ 199.00

    The selection of papers in this ebook come from the presentations made at the 16th Toulon-Verona Conference “Excellence in Services” that was held on the campus of the University of Ljubljana, Slovenia, on 29-30 August, 2013, honoured by Dr Gregor Virant, Minister of the Interior and of Public administration of Slovenia, and Dr Alex Douglas,... more...

  • Selected papers from the 18th International Conference on ISO & TQM and the 17th Toulon-Verona Conferenceby L. Koo; Mohamed Zairi; Alexander Douglas; Jacques Martin; Claudio Baccarani

    Emerald Group Publishing Limited 2015; US$ 199.00

    This eBook is split into two sections. The first section contains selected papers from the 18th International Conference on ISO & TQM. The three chapters in this section are "Uni-economics: impact of sunspot on quality, productivity & business growth", "Applicability of SIRIM Green 5-S Model for productivity & business growth in Malaysia"... more...

  • Service Design for Six Sigmaby Basem El-Haik; David M. Roy

    Wiley 2005; US$ 144.00

    A roadmap to consistent, high-quality service for any organization A service is typically something created to serve a paying customer, whether internal or external. Some services consist of several processes linked together while others consist of a single process. This book introduces Design for Six Sigma (DFSS), an easy-to-master, yet highly... more...

  • Six Sigma Beyond the Factory Floorby Ron D. Snee; Roger W. Hoerl

    Pearson Education 2004; US$ 44.99

    Nonmanufacturing organizations are rapidly discovering Six Sigma's immense potential to reduce costs, improve performance, grow revenue, strengthen focus, and empower people. To achieve these results in your organization, start right here.   Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing... more...

  • Six Sigma Business Scorecardby Praveen Gupta

    McGraw-Hill Education 2003; US$ 39.95

    Six Sigma has become a widely recognized strategic tool to improve business performance and profitability. Many books cover basic Six Sigma concepts, but none detail the most critical element of its improvement methodology: performance measurements. Without a strong grasp of performance metrics, a company can have no clear, quantitative indication... more...