The Leading eBooks Store Online

for Kindle Fire, Apple, Android, Nook, Kobo, PC, Mac, BlackBerry...

New to eBooks.com?

Learn more
Browse our categories
  • Bestsellers - This Week
  • Foreign Language Study
  • Pets
  • Bestsellers - Last 6 months
  • Games
  • Philosophy
  • Archaeology
  • Gardening
  • Photography
  • Architecture
  • Graphic Books
  • Poetry
  • Art
  • Health & Fitness
  • Political Science
  • Biography & Autobiography
  • History
  • Psychology & Psychiatry
  • Body Mind & Spirit
  • House & Home
  • Reference
  • Business & Economics
  • Humor
  • Religion
  • Children's & Young Adult Fiction
  • Juvenile Nonfiction
  • Romance
  • Computers
  • Language Arts & Disciplines
  • Science
  • Crafts & Hobbies
  • Law
  • Science Fiction
  • Current Events
  • Literary Collections
  • Self-Help
  • Drama
  • Literary Criticism
  • Sex
  • Education
  • Literary Fiction
  • Social Science
  • The Environment
  • Mathematics
  • Sports & Recreation
  • Family & Relationships
  • Media
  • Study Aids
  • Fantasy
  • Medical
  • Technology
  • Fiction
  • Music
  • Transportation
  • Folklore & Mythology
  • Nature
  • Travel
  • Food and Wine
  • Performing Arts
  • True Crime
  • Foreign Language Books
Total Quality Management

Most popular at the top

  • Assessing Business Excellenceby Les Porter; Steve Tanner

    Taylor and Francis 2012; US$ 72.95

    Assessing Business Excellence presents a strategic framework for business excellence and total quality management and shows how you can be actively involved in continuous improvement by systematically reviewing your business activities and results against holistic business excellence frameworks. For all practitioners who seek to use total quality... more...

  • Quality Beyond Six Sigmaby Ron Basu; J. Nevan Wright

    Taylor and Francis 2012; US$ 67.95

    Six Sigma is a data-driven management system with near-perfect performance that is a statistical target of operating with no more that 3.4 defects per one million chances. Six sigma has both created avid interest and raised concerns among executives and its practioners. This is all very well for multinationals like Motorola or General Electric but... more...

  • Basic Metrology for ISO 9000 Certificationby G. M. S. de Silva

    Taylor and Francis 2012; US$ 83.95

    Traceable calibration of test and measurement equipment is a requirement of the ISO 9000 series of standards. Basic Metrology for ISO 9000 Certification provides essential information for the growing number of firms registered for ISO 9000. Dr. G.M.S. de Silva who has a lifetime of experience in metrology and quality management fields condenses... more...

  • Value Stream Mapping: How to Visualize Work and Align Leadership for Organizational Transformationby Karen Martin; Mike Osterling

    McGraw-Hill Education 2013; US$ 40.00

    The first of its kind—a Value Stream Mapping book written for those in service and office environments who need to streamline operations Value Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare,... more...

  • Quality Management Sourcebookby Christine Avery; Diane Zabel

    Taylor and Francis 2002; US$ 385.00

    The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of... more...

  • Understanding, Managing and Implementing Qualityby Jiju Antony; David Preece

    Taylor and Francis 2002; US$ 78.95

    Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. more...

  • Smart Managementby David Butcher; Martin Clarke

    Palgrave Macmillan 2001; US$ 88.00

    Politics play a central role in all organisations but to this point they have largely been seen as a negative force. Butcher and Clarke expose this as a misunderstanding and show how political behaviour is entirely endemic to managerial activity and how understanding and managing it can have extremely powerful positive effects. They provide an approach... more...

  • Total Quality in the Construction Supply Chainby John S Oakland; Marton Marosszeky

    Taylor and Francis 2006; US$ 65.95

    Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning between collaborating organisations and between people... more...

  • Creating Powerful Brandsby Leslie de Chernatony; Malcolm McDonald

    Taylor and Francis 2012; US$ 51.95

    This is the third edition of one of world's most respected and successful books on branding. Written by an internationally acclaimed branding expert and author of From Brand Vision to Brand Evaluation , it has been comprehensively revised and updated with a raft of new cases and examples. The book gives the professional and the student a deep understanding... more...

  • QMS Conversionby David Hoyle

    Elsevier Science 2002; US$ 53.95

    QMS Conversion: A Process Approach assists organizations in converting their existing quality management systems of documentation into systems of managed processes that deliver business benefits. The 2000 version of ISO 9000 requires a different approach to be taken towards the achievement of quality, an approach that delivers customer satisfaction... more...