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Most popular at the top
- McGraw-Hill Education 2012; US$ 40.00
The definitive, fully up-to-date guide to continuous improvement in the workplace "An updated version of a classic book that shares a wealth of new healthcare examples and case studies from around the world. The methods in this book will help you improve quality and safety, reduce waiting times, and improve the long-term financial position of your... more...
- Taylor and Francis 2012; US$ 46.95
The revised quality management systems ISO 9001:2000 was put in place in December 2000. There is huge international interest in the subject, particularly from companies already certified to ISO 9001, ISO 9002 and ISO 9004, needing to update their existing systems to ISO 9001:2000. ISO 9001:2000 Audit Procedures fills a need for a guide which will... more...
- Taylor and Francis 2012; US$ 49.95
Providing an understanding of what is meant by quality and its unique position in a manufacturing environment to improve competitive business performance, this text defines all the fundamental ingredients required to introduce an improvement in quality. Concise and easy to read, the theory is backed up by numerous industrial experiences, illustrating... more...
Measuring ROI in Healthcare: Tools and Techniques to Measure the Impact and ROI in Healthcare Improvement Projects and ProgramsMcGraw-Hill Education 2013; US$ 35.00
A proven system for measuring the bottom-line value of any proposed healthcare initiative Healthcare costs in the United States are soaring out of control, and virtually every forecast predicts no end to this unhealthy trend. Until now, there has been no way to quantify and prove the value of healthcare projects and programs. Measuring ROI in Healthcare... more...
- Elsevier Science 1997; US$ 147.00
The profitability of any industry, in any technological sector - power, process, manufacturing, mineral extraction, transport, communication, etc - will be profoundly influenced by the reliability and performance of the plant which it uses. It is therefore vital that all possible measures are taken to maximise the productivity in use, and to minimise... more...
- McGraw-Hill Education 2013; US$ 34.00
The first of its kind?a Value Stream Mapping book written for those in service and office environments who need to streamline operations Value Stream Mapping is a practical, how-to guide that helps decision-makers improve value stream efficiency in virtually any setting, including construction, energy, financial service, government, healthcare,... more...
- Taylor and Francis 2013; US$ 83.95
Review of previous edition: "I recommend this book to all those who are thinking about implementing ISO 9000...because you will enjoy reading it, and will, as Dobb writes, save yourself a lot of money." QUALITY WORLD This is a tried and tested hands-on manual, with detailed steps to success and simple explanatory notes. The accompanying companion... more...
- Emerald Group Publishing Limited 2013; US$ 199.00
This ebook celebrates 25 years of The TQM Journal. Six expert authors contribute papers looking both retrospectively and in to the future with regards to various aspects of quality management. The authors have had a long association with the TQM journal as either editors, members of the editorial advisory board, authors or all three and are themselves... more...
- Taylor and Francis 2013; US$ 38.95
Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the... more...
- Random House 2014; US$ 21.14
Scaling up excellence is the key to creating a great organisation. It?s how a small enterprise expands without losing focus. It?s how a brilliant new idea or plan developed by the few goes on to be adopted by the many. And, in hard times and tough situations, it?s how pockets of smart new thinking overcome cultures of indifference or negativity.... more...