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- AMACOM 2014; US$ 29.95
Companies--especially more complex organizations--require standard, documented processes and procedures to achieve high levels of quality and productivity. Yet excessive processes can result in strangulation and inefficiency. Successful Business Process Management provides a succinct, accessible overview for anyone who needs to create, improve, implement,... more...
- Springer 2014; US$ 9.99
Von der Ausflaggung uber Cross Docking und Just in Time bis zum Zentrallagerkonzept: Die Logistiksprache zeichnet sich durch unzahlige Fachtermini und Anglizismen aus. Einen ersten schnellen Uberblick verschafft das vorliegende Nachschlagewerk. Anhand von 222 ubersichtlichen Schlusselbegriffen werden die Grundkonzepte und -theorien der Logistik erlautert.... more...
- Elsevier Science 1997; US$ 147.00
The profitability of any industry, in any technological sector - power, process, manufacturing, mineral extraction, transport, communication, etc - will be profoundly influenced by the reliability and performance of the plant which it uses. It is therefore vital that all possible measures are taken to maximise the productivity in use, and to minimise... more...
- Elsevier Science 2000; US$ 70.95
There are many standards, methods and perhaps most confusing, but most importantly of all acronyms in use in the field of quality management, and especially so in the field of technology-based products. From the seemingly simple concepts of ISO 9000 (and the military MIL standards from which that grew) to statistical and analytical methods like Statistical... more...
- Elsevier Science 1998; US$ 93.95
Expert Trevor Kletz examines the causes and aftermaths of numerous plant disasters--almost every one of which could have been prevented. Case histories illustrate what went wrong, why it went wrong, and then guide you in how to circumvent similar tragedies. Learn from the mistakes of others. This invaluable and respected book examines the causes and... more...
- Taylor and Francis 2002; US$ 78.95
This book considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques. Incorporating a critical orientation and drawing upon original case-studies, it also reviews the implementation of a variety of quality management programmes... more...
- Taylor and Francis 2002; US$ 385.00
The concept of Quality Management began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its wider application in service industries, government, education, and other not-for-profit agencies. A great quantity of material related to quality management has been produced in recent years, much of... more...
- Palgrave Macmillan 2001; US$ 88.00
Politics play a central role in all organisations but to this point they have largely been seen as a negative force. Butcher and Clarke expose this as a misunderstanding and show how political behaviour is entirely endemic to managerial activity and how understanding and managing it can have extremely powerful positive effects. They provide an approach... more...
- Taylor and Francis 2012; US$ 105.00
'Oakland on the New Quality Management' shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service quality. The text addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration... more...
- Taylor and Francis 2006; US$ 65.95
Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning between collaborating organisations and between people... more...