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Total Quality Management

Most popular at the top

  • ISO 9001:2015by Steve Watkins

    IT Governance Ltd 2016; US$ 14.95

    With a quality management system (QMS) based on ISO 9001 you can ensure the quality of the products and services your company provides, thereby enhancing customer satisfaction and increasing profitability.  ISO 9001:2015 ? A Pocket Guide  provides a useful introduction to ISO 9001 and the principles of quality management. more...

  • Turn Waste into Wealthby Mark C. DeLuzio; Jeffrey J. Fox

    Maven House 2016; US$ 11.99

    Cash is lying around everywhere in companies. It's in warehouses and on shelves, hiding in plain sight as inventory. It litters administrative offices, disguised as incorrect invoices, late billings, sloppy requests from salespeople. It sits in company lobbies waiting for sales calls to start. All that cash is retrievable - available for re-investment.... more...

  • ISO 9001:2015 for Small Businessesby Ray Tricker

    Taylor and Francis 2016; US$ 59.95

    Small businesses face many challenges today, including the increasing demand by larger companies for ISO 9001compliance, a challenging task for any organisation and in particular for a small business without quality assurance experts on its payroll. Ray Tricker has already guided hundreds of businesses through to ISO accreditation, and this sixth... more...

  • The Best Practiceby Charles C. Kenney

    PublicAffairs 2008; US$ 24.00

    In the late 1990s, treatment-related deaths or complications? were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of quality improvement? used at Toyota and NASA, and to apply them to the practice of medicine. This book... more...

  • Balanced Scorecard Strategy For Dummiesby Charles Hannabarger; Frederick Buchman; Peter Economy

    Wiley 2011; US$ 21.99 US$ 19.50

    A practical, easy-to-understand guide to Balanced Scorecard for busy business leaders The Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals.... more...

  • Business Performance Measurementby Andy Neely

    Cambridge University Press 2007; US$ 66.00

    Major 2007 update of the wide-ranging review of performance measurement, with ten additional chapters covering accounting, marketing, supply-chain management and more. more...

  • Quality Warsby Jeremy Main

    Free Press 2010; US$ 24.95

    The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs,... more...

  • Lean Six Sigma - An Introduction and Toolkit (EBOOK BUNDLE)by Michael George

    McGraw-Hill Education 2011; US$ 30.00

    Meet all your customers? needs?and your company?s goals?with the tools and techniques of Lean Six Sigma 2 top-quality guides in 1 powerful eBook package! When you combine Lean Production and Six Sigma, you can?t fail to deliver positive results on a continual basis. This powerful mix?called Lean Six Sigma?is what some of the world?s most successful... more...

  • Leading and Managing the Lean Management Processby Gene Fliedner

    Business Expert Press 2011; US$ 19.95

    This book develops a new model for lean management. The intent is to demonstrate a model framework consisting of four critical components: leadership, culture, team and tools. The development of the model and these four components will be built from empirical theories reported in the research literature and in successful applications. This framework... more...

  • Quality Assurance and the Lawby Elaine Pritchard; Richard Reeves

    Taylor and Francis 2013; US$ 58.95

    Over the last 25 years there has been a considerable increase in the awareness of quality related issues. In the world of business and commerce, this awareness has manifested itself in the development of what was the British Quality Standard BS 5750 into what is now the international standard BS EN ISO 9000. Alongside all of this, consumers in general... more...