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- Emerald Group Publishing Limited 2010; US$ 199.00
The collection of papers in this e-book come from the first annual Canadian Quality Congress presentations held last August 2009. Under the theme, Quality, Innovation and Social Responsibility, approximately 200 delegates were in attendance from 23 countries from around the world. Healthcare dominated the agenda. There were many excellent... more...
The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts, Second editionMcGraw-Hill Education 2014; US$ 47.50
The Definitive Work on Six Sigma?Revised and Fully Updated Upon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma?s improvement-driven and customer-centric approach to business leaders and managers. It revealed how GE, Motorola, and other companies used Six Sigma... more...
- McGraw-Hill Education 2012; US$ 35.00
COMMEMORATING THE 100th BIRTHDAY OF TAIICHI OHNO Businesses worldwide are successfully implementing the Toyota Production System to speed up processes, reduce waste, improve quality, and cut costs. While there is widespread adoption of TPS, there is still much to be learned about its fundamental principles. This unique volume delivers a clear, concise... more...
- Wiley 2011; US$ 21.99 US$ 17.59
A practical, easy-to-understand guide to Balanced Scorecard for busy business leaders The Balanced Scorecard method is an analysis technique designed to translate an organization's mission and vision statement and overall business strategies into specific, quantifiable goals, and to monitor the organization's performance in achieving these goals.... more...
- McGraw-Hill Education 2012; US$ 25.50
What is the secret behind every successful product? Why are people willing to pay more for a BMW than a Chevrolet? How could Apple iPhones represent only 4% of the world?s cell phone market in 2011 but take in 50% of the profits? The answer is quality. In this provocative new book, bestselling author James L. Adams provides a brilliant, in-depth... more...
- Business Expert Press 2011; US$ 19.95
This book develops a new model for lean management. The intent is to demonstrate a model framework consisting of four critical components: leadership, culture, team and tools. The development of the model and these four components will be built from empirical theories reported in the research literature and in successful applications. This framework... more...
- Taylor and Francis 2013; US$ 58.95
Over the last 25 years there has been a considerable increase in the awareness of quality related issues. In the world of business and commerce, this awareness has manifested itself in the development of what was the British Quality Standard BS 5750 into what is now the international standard BS EN ISO 9000. Alongside all of this, consumers in general... more...
- Free Press 2010; US$ 24.95
The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs,... more...
- McGraw-Hill Education 2011; US$ 45.00
?The Business Process Improvement methodology established by Dr. H. James Harrington and his group brings revolutionary improvement not only in quality of products and services, but also in the business processes.? ?Professor Yoshio Kondo The Book That Goes Beyond Six Sigma and Lean . . . The Next Evolutionary Step in Business Process Management... more...