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Total Quality Management

Most popular at the top

  • Total Quality Management and Operational Excellenceby John S. Oakland

    Taylor and Francis 2014; US$ 71.95

    The notion of "Quality" in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including Baldrige, EFQM, Lean, Six Sigma and ISO 9001, offering a potentially confusing variety of ways to achieve business excellence. Quality guru... more...

  • PRINCE2 For Beginnersby Colin Bentley

    Taylor and Francis 2015; US$ 63.95

    Thinking about using PRINCE2 to manage your projects or preparing for PRINCE2 training? Need a rounded introduction to help you get to grips with the basics? PRINCE2 For Beginners: from introduction to passing your Foundation exam is the perfect start. This readable end-to-end explanation is simple enough to introduce you to the basics, yet includes... more...

  • Business Performance Measurementby Andy Neely

    Cambridge University Press 2007; US$ 64.00

    Major 2007 update of the wide-ranging review of performance measurement, with ten additional chapters covering accounting, marketing, supply-chain management and more. more...

  • Quality Warsby Jeremy Main

    Free Press 2010; US$ 24.95

    The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs,... more...

  • Streamlined Process Improvementby H. James Harrington

    McGraw-Hill Education 2011; US$ 45.00

    H. James Harrington, Ph.D. , is CEO of the Harrington Institute, an international consulting firm providing a full range of services, including management, technology, education, e-learning, and knowledge solutions. He serves on the board of directors of a number of national and international companies and is a former president of the American Society... more...

  • Good Products, Bad Products: Essential Elements to Achieving Superior Qualityby James Adams

    McGraw-Hill Education 2012; US$ 30.00

    James L. Adams is professor emeritus at Stanford University, where he chaired several programs, taught courses on design and creativity, and participated in many executive programs. Trained as an engineer and artist, he has conducted corporate workshops around the world and has written the bestselling guide to creativity and innovation, Conceptual... more...

  • Leading and Managing the Lean Management Processby Gene Fliedner

    Business Expert Press 2011; US$ 19.95

    This book develops a new model for lean management. The intent is to demonstrate a model framework consisting of four critical components: leadership, culture, team and tools. The development of the model and these four components will be built from empirical theories reported in the research literature and in successful applications. This framework... more...

  • The Essential Deming: Leadership Principles from the Father of Qualityby W. Edwards Deming; Joyce (edited by) Orsini; Diana (edited by) Deming Cahill

    McGraw-Hill Education 2012; US$ 35.00

    JOYCE NILSSON ORSINI, PhD , is an associate professor of management systems at Fordham University, the director of Fordham's Deming Scholars MBA program, and president of The W. Edwards Deming Institute. more...

  • Supply Chain Management Demystifiedby John M. McKeller

    McGraw-Hill Education 2014; US$ 25.00

    John M. McKeller is director of the supply chain management programs in the executive education unit of the Wisconsin School of Business, as well as a senior lecturer in the school's Grainger Center for Supply Chain Management. His many years of experience in the supply chain management field included positions with Ralston Purina Company, General... more...

  • Quality Assurance and the Lawby Elaine Pritchard; Richard Reeves

    Taylor and Francis 2013; US$ 58.95

    Over the last 25 years there has been a considerable increase in the awareness of quality related issues. In the world of business and commerce, this awareness has manifested itself in the development of what was the British Quality Standard BS 5750 into what is now the international standard BS EN ISO 9000. Alongside all of this, consumers in general... more...