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- McGraw-Hill Education 2012; US$ 27.00
Praise for Value-Driven Business Process Management ?The book goes well beyond a traditional methods-and-tools perspective to present the most current, broadly informed view of BPM as a management discipline. . . .? ?Paul O?Flaherty, Finance Director, Eskom ?Franz and Kirchmer go directly to the heart of the role of BPM in business by... more...
- Free Press 2010; US$ 24.95
The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs,... more...
- McGraw-Hill Education 2011; US$ 45.00
H. James Harrington, Ph.D. , is CEO of the Harrington Institute, an international consulting firm providing a full range of services, including management, technology, education, e-learning, and knowledge solutions. He serves on the board of directors of a number of national and international companies and is a former president of the American Society... more...
- McGraw-Hill Education 2012; US$ 30.00
James L. Adams is professor emeritus at Stanford University, where he chaired several programs, taught courses on design and creativity, and participated in many executive programs. Trained as an engineer and artist, he has conducted corporate workshops around the world and has written the bestselling guide to creativity and innovation, Conceptual... more...
- Business Expert Press 2011; US$ 19.95
This book develops a new model for lean management. The intent is to demonstrate a model framework consisting of four critical components: leadership, culture, team and tools. The development of the model and these four components will be built from empirical theories reported in the research literature and in successful applications. This framework... more...
- McGraw-Hill Education 2012; US$ 35.00
JOYCE NILSSON ORSINI, PhD , is an associate professor of management systems at Fordham University, the director of Fordham's Deming Scholars MBA program, and president of The W. Edwards Deming Institute. more...
- McGraw-Hill Education 2014; US$ 25.00
John M. McKeller is director of the supply chain management programs in the executive education unit of the Wisconsin School of Business, as well as a senior lecturer in the school's Grainger Center for Supply Chain Management. His many years of experience in the supply chain management field included positions with Ralston Purina Company, General... more...
- Taylor and Francis 2013; US$ 58.95
Over the last 25 years there has been a considerable increase in the awareness of quality related issues. In the world of business and commerce, this awareness has manifested itself in the development of what was the British Quality Standard BS 5750 into what is now the international standard BS EN ISO 9000. Alongside all of this, consumers in general... more...