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Total Quality Management

Most popular at the top

  • ISO 9001:2015 Audit Proceduresby Ray Tricker

    Taylor and Francis 2016; US$ 67.95

    Revised and fully, ISO 9001:2015 Audit Procedures describes the methods for completing management reviews and quality audits and describes the changes made to the standards for 2015 and how they are likely to impact on your own audit procedures. Now in its fourth edition, this text includes essential material on process models, generic processes... more...

  • Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Resultsby Kay Kendall; Glenn Bodinson

    McGraw-Hill Education 2016; US$ 50.00

    The definitive guide to implementing Baldrige Criteria in any organization—from the team that has worked with 18 Malcolm Baldrige Award winners For organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard to which all leaders aspire. With this action-ready guide from the renowned... more...

  • Leading and Managing the Lean Management Processby Gene Fliedner

    Business Expert Press 2011; US$ 19.95

    This book develops a new model for lean management. The intent is to demonstrate a model framework consisting of four critical components: leadership, culture, team and tools. The development of the model and these four components will be built from empirical theories reported in the research literature and in successful applications. This framework... more...

  • The TQM Journalby David Muturi; Jackline Sagwe

    Emerald Publishing Limited 2013; US$ 199.00

    This ebook contains innovative studies on various aspects of quality improvement and service across East Africa. Topics are many and varied, including e-banking in Egypt, an airline in Uganda, public universities across Africa, NGOs in Kenya, and highly relevant questions about corruption and improvement in developing nations. more...

  • Managing Qualityby Barrie G. Dale

    Wiley 2017; US$ 65.00 US$ 58.50

    This new edition provides readers with an understanding of the concepts and principles of TQM whilst explaining the links between TQM theories and other business models. The new text will continue to be a wide-ranging source of reference for the many associated tools, techniques and systems. New edition of a text which is popular with both... more...

  • World Class Qualityby Keki R. Bhote; Adi K. Bhote

    AMACOM 1999; US$ 47.50

    This revised, expanded best-seller is a powerful new tool kit for the 21st century. more...

  • The Lean Six Sigma Guide to Doing More With Lessby Mark O. George

    Wiley 2010; US$ 35.00 US$ 30.99

    Praise for The Lean Six Sigma guide to Doing More with Less "At Frito Lay, we have applied many of the concepts and tools in this book, and we are realizing a five to seven times return on our annual Lean Six Sigma investment." —Tony Mattei, Lean Six Sigma Director, Frito Lay "Ecolab has experienced a sustainable, competitive advantage... more...

  • Competing Against Timeby George Stalk

    Free Press 1990; US$ 24.95

    Today, time is the cutting edge. In fact, as a strategic weapon, contend George Stalk, Jr., and Thomas M. Hout, time is the equivalent of money, productivity, quality, even innovation. In this path-breaking book based upon ten years of research, the authors argue that the ways leading companies manage timein production, in new product development,... more...

  • The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speedby Michael L. George; John Maxey; David T. Rowlands; Malcolm Upton

    McGraw-Hill Education 2004; US$ 20.00

    Vital tools for implementing Lean Six Sigma--what they are, how they work, and which to use The Lean Six Sigma Pocket Toolbook is today's most complete and results-based reference to the tools and concepts needed to understand, implement, and leverage Lean Six Sigma. The only guide that groups tools by purpose and use, this hands-on reference... more...

  • Fast Cycle Timeby Christopher Meyer

    Free Press 2010; US$ 20.95

    Today, tens of thousands of companies are struggling to become "time-based" competitors, inspired by such corporations as Motorola, General Electric, Citicorp, and a myriad of others who have cut production time in halfor more. But until now, the literature has focused on the theory and philosophy of fast cycle time, rather than the tools and techniques... more...