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- Emerald Group Publishing Limited 2013; US$ 199.00
This ebook contains innovative studies on various aspects of quality improvement and service across East Africa. Topics are many and varied, including e-banking in Egypt, an airline in Uganda, public universities across Africa, NGOs in Kenya, and highly relevant questions about corruption and improvement in developing nations. more...
- McGraw-Hill Education 2012; US$ 22.95
Seize the competitive advantage with BPM at the heart of your strategy Value-Driven Business Process Management provides the rationale and methods for using business Process Management (BPM) to gain clarity on how your business operates and develop the ability to put new ideas into action quickly. You learn how to redirect your focus from a "method-and-tool"... more...
- Primento Digital 2015; US$ 4.99
Analyze performance and adapt your procedures This book is a practical and accessible guide to understanding and implementing benchmarking, providing you with the essential information and saving time. In 50 minutes you will be able to: ? Understand the different types of benchmarking and choose the best one for your company ? Catch... more...
- PublicAffairs 2008; US$ 16.99
In the late 1990s, treatment-related deaths or “complications? were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of “quality improvement? used at Toyota and NASA, and to apply them to the practice of medicine. This... more...
- Free Press 1990; US$ 24.95
Today, time is the cutting edge. In fact, as a strategic weapon, contend George Stalk, Jr., and Thomas M. Hout, time is the equivalent of money, productivity, quality, even innovation. In this path-breaking book based upon ten years of research, the authors argue that the ways leading companies manage timein production, in new product development,... more...
- Emerald Group Publishing Limited 2009; US$ 199.00
The role of Condition Monitoring and Information and Communication and Technologies (ICT) is recognised by academia and industries as an important area of research as it facilitates an effective management of the operation and maintenance process. Therefore, more and more researchers have undertaken R&D activities in these two multi-disciplinary areas... more...
- McGraw-Hill Education 2011; US$ 29.75
Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement?and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence.... more...
- Random House Publishing Group 2011; US$ 7.99
A revolutionary guide to earning power and personal budgeting shows readers how to spend wisely, streamline their finances, and develop a budget that puts their money where they want it to go. From the Paperback edition. more...
- McGraw-Hill Education 2012; US$ 29.75
The name W. Edwards Deming is synonymous with the most insightful views, ideas, and commentary on management and quality control. Referred to as "the high prophet of quality" by the New York Times , Deming was instrumental in the spectacular rise of Japanese industry after World War II and influenced many of the world's most innovative managers in... more...