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Total Quality Management

Most popular at the top

  • Supply Chain Management Demystifiedby John M. McKeller

    McGraw-Hill Education 2014; US$ 25.00

    Your SOURCE for supply chain management fundamentals Optimize your understanding of the essential supply chain management practices used by the best firms to gain competitive advantage. Written in an easy-to-follow style, Supply Chain Management DeMYSTiFieD is filled with best practices and proven techniques for success. This practical guide... more...

  • Quality Assurance and the Lawby Elaine Pritchard; Richard Reeves

    Taylor and Francis 2013; US$ 58.95

    Over the last 25 years there has been a considerable increase in the awareness of quality related issues. In the world of business and commerce, this awareness has manifested itself in the development of what was the British Quality Standard BS 5750 into what is now the international standard BS EN ISO 9000. Alongside all of this, consumers in general... more...

  • World Class Qualityby Keki R. Bhote; Adi K. Bhote

    AMACOM 1999; US$ 47.50

    This revised, expanded best-seller is a powerful new tool kit for the 21st century. more...

  • Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Resultsby Mike Rother

    McGraw-Hill Education 2009; US$ 32.00

    " Toyota Kata gets to the essence of how Toyota manages continuous improvement and human ingenuity, through its improvement kata and coaching kata. Mike Rother explains why typical companies fail to understand the core of lean and make limited progress?and what it takes to make it a real part of your culture." ?Jeffrey K. Liker, bestselling author... more...

  • The Lean Six Sigma Guide to Doing More With Lessby Mark O. George

    Wiley 2010; US$ 35.00

    Praise for The Lean Six Sigma guide to Doing More with Less "At Frito Lay, we have applied many of the concepts and tools inthis book, and we are realizing a five to seven times return on ourannual Lean Six Sigma investment." —Tony Mattei, Lean Six Sigma Director, Frito Lay "Ecolab has experienced a sustainable, competitive advantagethrough... more...

  • The Best Practiceby Charles C. Kenney

    PublicAffairs 2008; US$ 16.99

    In the late 1990s, treatment-related deaths or “complications? were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of “quality improvement? used at Toyota and NASA, and to apply them to the practice of medicine. This... more...

  • Competing Against Timeby George Stalk

    Free Press 1990; US$ 24.95

    Today, time is the cutting edge. In fact, as a strategic weapon, contend George Stalk, Jr., and Thomas M. Hout, time is the equivalent of money, productivity, quality, even innovation. In this path-breaking book based upon ten years of research, the authors argue that the ways leading companies manage time—in production, in new product development,... more...

  • Fast Cycle Timeby Christopher Meyer

    Free Press 2010; US$ 20.95

    Today, tens of thousands of companies are struggling to become "time-based" competitors, inspired by such corporations as Motorola, General Electric, Citicorp, and a myriad of others who have cut production time in half—or more. But until now, the literature has focused on the theory and philosophy of fast cycle time, rather than the tools and techniques... more...

  • The Control Theory Managerby M.D. William Glasser

    HarperCollins 2010; US$ 7.99

    Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it. more...

  • Creating Powerful Brandsby Leslie de Chernatony

    Taylor and Francis 2010; US$ 62.95

    This has long been the one book that students can rely on to get them thinking critically and strategically about branding. This new fourth edition is no exception. THE definitive introductory textbook for this crucial topic, it is highly illustrated and comes packed with over 50 brand-new, real examples of influential marketing campaigns. Bullets:... more...