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Total Quality Management

Most popular at the top

  • Supply Chain Management Demystifiedby John M. McKeller

    McGraw-Hill Education 2014; US$ 11.99

    Your SOURCE for supply chain management fundamentals Optimize your understanding of the essential supply chain management practices used by the best firms to gain competitive advantage. Written in an easy-to-follow style, Supply Chain Management DeMYSTiFieD is filled with best practices and proven techniques for success. This practical guide... more...

  • Managing Qualityby Barrie Dale

    Blackwell Publishing Ltd. 2003; US$ 62.95

    "Managing Quality" reflects contemporary developments and includes information on the latest international standards and the excellence model. It should provide readers with an understanding of the principles of TQM whilst explaining the links between TQM theories and other business models. more...

  • World Class Qualityby Keki R. Bhote; Adi K. Bhote

    AMACOM 1999; US$ 47.50

    This revised, expanded best-seller is a powerful new tool kit for the 21st century. more...

  • Business Process Managementby John Jeston; Johan Nelis

    Taylor and Francis 2007; US$ 39.95

    Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This book also gives Business Process Management practitioners a framework and a set of tools and techniques that provide a practical guide to... more...

  • The Best Practiceby Charles C. Kenney

    PublicAffairs 2008; US$ 15.95

    In the late 1990s, treatment-related deaths or “complications? were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of “quality improvement? used at Toyota and NASA, and to apply them to the practice of medicine. This... more...

  • Competing Against Timeby George Stalk

    Free Press 1990; US$ 24.95

    Today, time is the cutting edge. In fact, as a strategic weapon, contend George Stalk, Jr., and Thomas M. Hout, time is the equivalent of money, productivity, quality, even innovation. In this path-breaking book based upon ten years of research, the authors argue that the ways leading companies manage time—in production, in new product development,... more...

  • Fast Cycle Timeby Christopher Meyer

    Free Press 2010; US$ 20.95

    Today, tens of thousands of companies are struggling to become "time-based" competitors, inspired by such corporations as Motorola, General Electric, Citicorp, and a myriad of others who have cut production time in half—or more. But until now, the literature has focused on the theory and philosophy of fast cycle time, rather than the tools and techniques... more...

  • The Control Theory Managerby M.D. William Glasser

    HarperCollins 2010; US$ 10.99

    Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it. more...

  • Creating Powerful Brandsby Leslie de Chernatony

    Taylor and Francis 2010; US$ 62.95

    This has long been the one book that students can rely on to get them thinking critically and strategically about branding. This new fourth edition is no exception. THE definitive introductory textbook for this crucial topic, it is highly illustrated and comes packed with over 50 brand-new, real examples of influential marketing campaigns. Bullets:... more...

  • ISO 9001: 2000 for Small Businessesby Ray Tricker

    Taylor and Francis 2012; US$ 44.95

    Review of previous edition: "This will be of particular importance to companies that act as suppliers to larger multinational organisations, whose original specifications may not translate readily into local practice". Quality Today Small and medium-sized companies face many challenges today; not least that their larger institutional and multinational... more...