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- Emerald Group Publishing Limited 2015; US$ 199.00
We present a special e-book from The TQM Journal with selected papers from the Seventh International Working Conference on Total Quality Management - Advanced and Intelligent Approaches, which took place in Belgrade, Serbia, from 3rd - 7th June, 2013. This traditional conference was supported by the world's most important scientific... more...
- Primento Digital 2015; US$ 4.99
Analyze performance and adapt your procedures This book is a practical and accessible guide to understanding and implementing benchmarking, providing you with the essential information and saving time. In 50 minutes you will be able to: ? Understand the different types of benchmarking and choose the best one for your company ? Catch... more...
- O'Reilly Media 2016; US$ 25.99
Looking for efficiency gains in your business? If you?re a business analyst, this practical guide will show you how to design effective business process management (BPM) applications. Every business uses business processes?these everyday tasks help you gain and retain customers, stay profitable, and keep your operations infrastructure functioning.... more...
- Oxford University Press 2004; US$ 49.99 US$ 42.99
In the aftermath of scandals such as those at Enron and WorldCom, there is a growing suspicion of the corporate world. For this reason it is more important than ever for firms to maintain a good reputation. In Building Reputational Capital , Kevin T. Jackson offers a practical guide to taking the high road--the only path that leads to lasting success.Based... more...
- CRC Press 2003; US$ 231.00
Written by one of the foremost authorities on the subject, the Second Edition is completely revised to reflect the latest changes to the ASQ Body of Knowledge for the Certified Quality Engineer (CQE). This handbook covers every essential topic required by the quality engineer for day-to-day practices in planning, testing, finance, and management and... more...
- Elsevier Science 2004; US$ 86.95
Merging the benefits of two well-known methodolgies, Lean Thinking and Total Productive Maintenance, Lean TPM shows how to secure increased manufacturing efficiency. Based on their experienc of working with organisations that have successfully achieved outstanding performance, McCarthy and Rich provide the tools and techniques that convert strategic... more...
- Pearson Education 2004; US$ 44.99
Nonmanufacturing organizations are rapidly discovering Six Sigma's immense potential to reduce costs, improve performance, grow revenue, strengthen focus, and empower people. To achieve these results in your organization, start right here. Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigma implementation in nonmanufacturing... more...
- Wiley 2005; US$ 149.00 US$ 129.13
A roadmap to consistent, high-quality service for any organization A service is typically something created to serve a paying customer, whether internal or external. Some services consist of several processes linked together while others consist of a single process. This book introduces Design for Six Sigma (DFSS), an easy-to-master, yet highly... more...
- Pearson Education 2004; US$ 55.99
"Much has been said or written in recent times about the value of Six Sigma methodologies in driving organizational improvement. Yet, so many still seem to be intimidated by or skeptical about these principles and tools. In this text, Drs. Gitlow and Levine have provided a pragmatic, user-friendly treatment of underlying principles and methods, management... more...
- Taylor and Francis 2005; US$ 45.95
A clear and comprehensive guide to quickly set up a cost-effective Quality Management System Revised and expanded, the new edition of this easy-to-understand guide provides practical information on how to set up a cost-effective ISO 9001:2000 compliant Quality Management System. With comprehensive coverage of the meaning, history and requirements... more...